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The Top Mobile In-App Feedback Tools of 2021

Alchemer Mobile

Now, more than ever, your customers want to be heard. To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap.

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4 Finance App Requirements for 2021

Alchemer Mobile

To help your finance app stand out in 2021, focus on these four strategies at the start of the new year. Measure and act on customer emotion. If you haven’t embraced a customer-centric approach to CX and feedback, it’s time to start. Understand differences between mobile and brick-and-mortar experiences.

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B2B Product Manager September 2021

Product Management University

B2B Product Manager September 2021. The highest performing product management teams know the market as well or better than they know their products. There’s only one way to get that expertise…spend more time with prospects and customers. Blog: High-Octane Product Management.

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2021 on Inside Intercom

Intercom, Inc.

From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle. And yet, here at Intercom, we have been determined to make the most of these difficult times. You can’t always get what you quant: Bringing numbers to life through user research.

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Building Products Your Customers Love with Empathy and Human Insights

Speaker: Lija Hogan, Customer Experience Consultant at UserTesting & Daniele Hohol, Senior Product Manager at UserTesting

Product teams are continuously under tight deadlines to quickly validate new ideas, features and offerings to innovate successfully, ensure product market fit, and avoid rework. Without the customer’s perspective these teams often end up wasting time and resources building features that customers don’t use.

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New User Onboarding for SaaS in 2021

Userpilot

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. Perhaps that’s because onboarding is a complex process, involving the education of each new user so that they’re satisfied on an individual level with the value they receive from your business. What is user onboarding?

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Best New User Onboarding Tools for SaaS in 2021

Userpilot

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. The best onboarding software for new users is Userpilot. Activation : the moment when the customer experiences that value first-hand. " Onboarding milestones.