Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Best product marketing tools.

Research Software 86

Research Software Analytic Tools Feedback Software Data Visualization 86

ProductPlan

JANUARY 27, 2022

That includes product teams, who must determine how to maximize their return on their 2022 budgets. To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Tools in the product stack increase productivity and efficiency.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

UX Studio

OCTOBER 11, 2022

People fall in love with the experience , not the technology behind it. 75% of American consumers pointed out that knowledgeable staff, friendly service, and efficient and convenient usability matter most to them. Reduced cost of service and marketing. Promote positive interactions by making technology feel more human.

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

Product Talk

NOVEMBER 16, 2022

Teresa shared this goal at the beginning of 2022 when describing her plans to scale the impact of Product Talk. Explaining why Product Talk has become a course-first business, Teresa wrote, “It’s a much more human way to teach and learn.” It was a great fit. This was around 2005.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

The Product Coalition

MARCH 11, 2024

Boasting over 500 million users , it offers a freemium model: free basic language courses with an option to upgrade to Duolingo Plus for an ad-free experience, offline lessons, and streak repair. According to a 2022 user survey by Statista , 72% of Spotify users who upgraded to Premium cited ad removal as a primary motivator.

Research Software 103

Research Software Reporting Tools Artificial Inteligence Customer Experience 103

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

ProductPlan

JANUARY 21, 2022

That includes product teams, who must determine how to maximize their return on their 2022 budgets. To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Tools in the product stack increase productivity and efficiency.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

Intercom, Inc.

DECEMBER 20, 2022

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. This is our last episode of 2022. Des Traynor: One of the things we sat down to do at the very end of last year was plan out 2022. We learned a lot.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Gainsight

JUNE 21, 2022

Gainsight and RevOps Squared had an incredible response to our Customer Sucess Index 2022. While this is an incredible percentage, what was insightful, if not disappointing, was that only 19% of companies reported measuring NPS once a year, and 20% of companies did not measure NPS at all. . It makes perfect sense too.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

PMLesson's Ace the PM Interview

JUNE 19, 2022

There's no set path or career trajectory (besides a background in computer science, of course). That's why we wrote this article, to help give you a better sense of the cloud architect career path in 2022. Cloud architects, however, are responsible for using cloud computing technologies to engineer these solutions.

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

eG Innovations

SEPTEMBER 13, 2022

Last week (7th September 2022) I spotted a post from EUC and Cloud Veteran Marius Sandu alerting his professional and social media networks to an outage of Azure Front Door that in turn meant a significant number of Azure services and resources were unavailable. And of course, as ever, he is correct.

Data Visualization 69

Data Visualization Reporting Tools Customer Experience Enterprise 69

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. This takes some basic research but tools like Statista can help you quickly gather high-level data.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

The Product Coalition

JULY 28, 2023

If anyone starts getting Apple Maps out, I’m like absolutely not… customer retention here again, and of course data data data. You not only buy into this part of the Google ecosystem, but all of it, one of the most effective platform players of our time. So there you have it, data products are everywhere.

Data Visualization 125

Data Visualization Reporting Tools User Testing Customer Experience 125

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And, of course, challenging – as it should be.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

freshtrax

JUNE 20, 2022

Adobe Stock is a stock photo service that provides designers, businesses, educational institutions, and government agencies with tens of millions of carefully selected, high-quality royalty-free photos, videos, illustrations, vectors, 3D, and templates that can be used for any creative project. (

User Testing 52

User Testing Research Software Reporting Tools Feedback Software 52

Intercom, Inc.

JULY 6, 2022

We started off the summer with a bang – hosting the Summer 2022 edition of New at Intercom and announcing three huge new product releases: SMS , the next-generation Inbox , and Custom Actions and Custom Objects in bots. Increase engagement and encourage action with two-way SMS that connects you to your customers anytime, anywhere.

Customer Experience 210

Customer Experience Data Visualization Inbound Reporting Tools 210

freshtrax

JUNE 21, 2022

Adobe Stock is a stock photo service that provides designers, businesses, educational institutions, and government agencies with tens of millions of carefully selected, high-quality royalty-free photos, videos, illustrations, vectors, 3D, and templates that can be used for any creative project. ( Credit: Adobe Stock / Nabi Tang/Stocksy. (

Data Visualization 52

Data Visualization Customer Feedback User Testing Research Software 52

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Thank you all for listening over this past year – we hope you enjoy this episode and we’ll see you in 2022. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Reports, statistics, and product benchmarks give you hard data on trends in the product world. Product management training and courses can help you develop skills crucial for your career growth.

Analytic Tools 89

Analytic Tools Data Visualization Research Software Feedback Software 89

Userpilot

OCTOBER 4, 2022

You’ll also learn how to use customer retention software to maximize your retention game. Userpilot offers on-demand self-service support with an in-app resource center. Loom uses product tutorials as educational content while also showcasing the platform in action. Thank customers when you reach important milestones.

Feedback Software 86

Feedback Software Customer Experience Customer Feedback Data Visualization 86

Gainsight

JULY 5, 2022

According to our 2022 Customer Success Index , companies are discovering that “CS responsibilities tie directly to business goals and revenue.” Problem solver with the ability to break complex issues down into manageable components and solutions. Designing the Systems and Processes. Grasping the Reach of Customer Success.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

PMLesson's Ace the PM Interview

MAY 16, 2022

If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. This ultimately means it is a perfect time to jump into the security engineer role if you're interested in information technology security. 🔓 Hey there! The cybersecurity field is booming.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Gainsight

APRIL 26, 2023

During the Pulse 2022 opening keynote, Nick Mehta, CEO of Gainsight, reflected “In 2013, there were 300 people in this room, and there were like 500 people in customer success, literally.” According to our recent SaaS Market Report , 85% of SaaS leaders are maintaining or increasing CS budget as a result of the downturn.

Reporting Tools 52

Reporting Tools Customer Experience Education Customer Feedback 52

Modus Create

MAY 15, 2023

You don’t have to manage servers to run apps, storage systems, or databases at any scale. For example, one of our clients wanted a new reporting function in its monolith ruby-based application. In 2022, 47% of respondents said no cloud vendor lock-in is essential to them , down from 56% in 2021.

Reporting Tools 98

Reporting Tools Events Reference Enterprise 98

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. The results are in: businesses are investing more in measuring the impact of their customer service and turning to tools such as self-service and proactive support to drive a good experience.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

The Product Coalition

DECEMBER 11, 2023

Part of your role as a product leader is pure management: management of the execution, and of the people who report to you. Specifically, look into what you need to report to your manager. Well, I’m not a big believer in getting status directly from tools. Here’s how. A good place to start is with your own task list.

Reporting Tools 78

Reporting Tools Management Management Document 78

Alchemer Mobile

DECEMBER 21, 2022

Demographic factors Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. It’s the perfect time to take advantage of that captive audience within the mobile app experience.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”. You need modern efficient tools to make your work faster and easier.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. Can you tell us a bit about the platform you’ve built and how it helps data scientists? Benn: For sure. Benn: For sure.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Intercom, Inc.

APRIL 13, 2022

But there’s a silver lining – this year’s Klaus Customer Service Quality Benchmark Report reveals there are clear positive shifts taking place in the customer support landscape in 2022. Klaus partnered with Intercom, Aircall , and Support Driven to create the second edition of the highly anticipated benchmark report.

Data Visualization 118

Data Visualization Reporting Tools Customer Communications Customer Experience 118

Amplitude

JULY 29, 2020

If you pursue your strategy and hit your KPIs but don’t get any closer to your mission, change course and try again. For example, Netflix’s product vision is “becoming the best global entertainment distribution service.”. Mission: stellar service, valuable partner, sustained profitable growth, huge impact. Consider Amazon.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Mixpanel

JUNE 29, 2022

The economy was in the midst of a bounceback at the start of 2022. When I shared the dashboard during our company all-hands, Arthur Cilley (Solutions Engineer) suggested we open it up to everyone so that others can benefit from it. Tech layoffs from the Layoffs.fyi tool – Layoffs are a key indicator of economic health.

Data Visualization 96

Data Visualization Analytic Tools Customer Experience Reporting Tools 96

Intercom, Inc.

FEBRUARY 23, 2022

This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. I did a six-week course recently with 700 employees on Zoom, and we did the Happy Class.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118

Gainsight

JUNE 11, 2021

The results are increased engagement, increased productivity, and better solutions. Major Takeaways: We’re seeing five PM trends: salaries and hiring are rising, career paths are widening, companies are becoming product-led, tools are becoming no code, and lifelong learning is a must. This session was led by Violaine Yziquel, Sr.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Education 94

ProductPlan

FEBRUARY 23, 2022

As a product professional, you know a roadmap is a valuable tool. You might change course several times during development, and the roadmap’s succeeding versions will reflect those changes. We want to give you a tool to make your roadmaps more engaging—to help you bring your stakeholders back to those roadmaps again and again.

Product Management 72

Product Management Product Manager Roadmap Reporting Tools 72