Gainsight

NOVEMBER 23, 2022

With Pulse Europe 2022 in the rearview mirror (we can’t believe it either!), Of course, we’re all talking about Digital Customer Success as a new motion, but the conversation usually stops at process and high-level assumptions. And of course, the micro piggies! it’s time to reflect on our top moments from the conference.

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Nulab

APRIL 29, 2022

With so many ideas flowing, it’s exciting that many teams are using Cacoo as their tool of choice for developing new projects in 2022. The Nulab team is pleased to announce that Cacoo secured an incredible award-winning streak from Gartner Digital Markets as a Top Idea Management Software. Software Advice Frontrunners: Idea Management.

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UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. Approximately 310 people attended the course over the years. Our colleague, Agi is facilitating a workshop at our course.

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Product Talk

NOVEMBER 16, 2022

Teresa shared this goal at the beginning of 2022 when describing her plans to scale the impact of Product Talk. Explaining why Product Talk has become a course-first business, Teresa wrote, “It’s a much more human way to teach and learn.” What would you say to someone who was thinking about joining a Product Talk Academy course?

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Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. Of course, it also makes audits go faster and cost less. And, of course, challenging – as it should be. Start early.

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Product Management Unpacked

NOVEMBER 2, 2021

Autonomous driving has become an area of huge interest for me, and even is the subject of my ongoing research for my Human-AI Interaction course at CMU,” he says. For MIT-PITT-RW, things took a dramatic shift when the team’s Dallara AV-21 went off track due to unforeseen GPS issues — something that also plagued other teams that day.

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PMLesson's Ace the PM Interview

JANUARY 11, 2022

To learn how to answer this question, check out the Answering the Favorite Product Question section of our PM Interview course. Don't think that technical PM questions are the same thing as coding questions. This doesn't need to be anything crazy-it could be a 30-second review. How would you improve Instagram stories?

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PMLesson's Ace the PM Interview

JANUARY 11, 2022

To learn how to answer this question, check out the Answering the Favorite Product Question section of our PM Interview course. Don't think that technical PM questions are the same thing as coding questions. This doesn't need to be anything crazy-it could be a 30-second review. How would you improve Instagram stories?

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Intercom, Inc.

DECEMBER 21, 2021

Thank you all for listening over this past year – we hope you enjoy this episode and we’ll see you in 2022. Amanda Renteria , CEO for Code for America. Make sure you don’t miss any 2022 highlights by following Inside Intercom on iTunes , Spotify , or grabbing the RSS feed in your player of choice.

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Usersnap

JUNE 30, 2022

If you want to know how we built a product feedback software that served not only our needs, but product managers along the way, take a gander at the link above^. Numerous SaaS and software companies are using product-led growth strategies to develop their customer base. If not, is it still possible to adopt the PLG mentality?

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The Product HQ

MAY 10, 2024

According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022. To facilitate this, developers need to leverage advanced software such as parallel processing systems, cloud computing, and in some cases supercomputers.

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PMLesson's Ace the PM Interview

MAY 16, 2022

If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. The most important of which are: Security Engineer Technical Skills Coding/Programming Security engineers will be required to write code. 🔓 Hey there! The cybersecurity field is booming.

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Intercom, Inc.

MARCH 10, 2022

If you have a disgruntled shopper , the best course of action is to minimize any further frustrations. As we’ve said before, no software is an island. Therefore, simplifying your omnichannel approach will become increasingly vital as we move through 2022 and beyond. Maintain momentum by bridging your tech stacks.

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PMLesson's Ace the PM Interview

JUNE 19, 2022

There's no set path or career trajectory (besides a background in computer science, of course). That's why we wrote this article, to help give you a better sense of the cloud architect career path in 2022. Their responsibilities include examining and altering existing software while designing and building.

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The Product Coalition

DECEMBER 21, 2021

Source: designed by alconost.com Since 2004 Alconost has been providing professional audio, video, and text content localization services for games, apps, other software, and websites. So does that mean there’s already localization software on the market that uses machine translation? Interesting. The real difference lies in the speed.

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Userpilot

OCTOBER 4, 2022

You’ll also learn how to use customer retention software to maximize your retention game. Software companies can’t afford to joke with retention ; it’s literally the lifeblood of the SaaS business model. This helps to prevent customer churn due to loss of interest in the product. Why is customer retention so important?

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Gainsight

JULY 5, 2022

According to our 2022 Customer Success Index , companies are discovering that “CS responsibilities tie directly to business goals and revenue.” Data tracking is a huge part of the process, and that requires a customer success software platform with the capability to reveal actionable insights. Grasping the Reach of Customer Success.

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Usersnap

FEBRUARY 23, 2022

Finally, we’ll leave you with some best practices while on the job for SaaS product managers in 2022. 8 Traits of Effective, PLG-Minded SaaS Product Managers Best Practice Checklists for SaaS Product Management in 2022. are blocking success, and how to best chart the course in a cost-effective way. What does this mean?

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The Product HQ

FEBRUARY 1, 2023

They ensure that the various teams remain on course toward achieving the company’s objectives. This includes the development and review of the product roadmap to guide the product team toward achieving the company’s objectives. Who Earns More: Group Product Manager or Principal Product Manager?

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Userpilot

MARCH 10, 2022

As a Harvard Business Review study showed, it’s 5-25 times more expensive to acquire new users than to retain existing ones. Suppose you had 120 customers on January 1, 2022. So they are most likely to churn and leave bad reviews. Get a Userpilot demo and see how you can do it without having to code it.

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PMLesson's Ace the PM Interview

JUNE 19, 2022

With the recent events in the economy in 2022, layoffs have unfortunately become a norm in the tech industry. As we said, these numbers can help contextualize your situation and demonstrate that your layoff was not due to job performance or productivity issues (the primary thing an employer would be concerned about in this scenario).

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Product Talk

JANUARY 4, 2023

Reflecting on 2022: Measuring the Impact of Our Course Business. Switching to a course-first business has had a major impact on the number of people we can reach. In last year’s post , I announced that we were becoming a course-first business. Let’s compare that to how we did in 2022. Let’s dive in. That’s awesome.

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Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. In this episode, we’ve invited our partners at Aircall and Klaus to discuss key takeaways from this year’s report, the challenges ahead, and trends for 2022 and beyond. Martin Kõiva , Founder & CEO of Klaus.

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PMLesson's Ace the PM Interview

JUNE 21, 2022

In many cases, product roadmapping software is offered as a SaaS (software-as-a-service) product. While product managers and those in their close orbits typically use product roadmapping software the most, this is not always the case. The Best Free Product Roadmap Tools of 2022 Trello Source: Trello First on our list is Trello.

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UX Studio

JULY 27, 2022

If you haven’t heard about this term, read our article and find out why a responsive design is a must in 2022. And of course, analyze the key metrics like: Number of visitors. By having them review the prototypes, they can share their concerns and opinions before you finish the remodeling. Google Search Console. User Interviews.

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Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. According to online resources, UserIQ, a tool that was widely utilized by many startups to enhance their customer success initiatives, ceased its operations on May 10, 2022. Let’s get started!

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Intercom, Inc.

OCTOBER 5, 2022

Because, of course, that’s different at so many different companies. ” Friction can be, “I don’t like how someone’s commenting on the code reviews.” ” Right? That’s important for us to figure out. What does good, healthy feedback look like? ” Liam: You can say that again.

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Userpilot

SEPTEMBER 2, 2022

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Customer course feedback opportunity.

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Userpilot

FEBRUARY 18, 2022

Don’t code your product tour from scratch. Userpilot will let you build all of these UI patterns from simple templates, without facing the hassle of having to code. Partly, this is due to the high-dopamine, low attention span world that we live in. Of course not! Use Userpilot instead. Get a free demo today!

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Intercom, Inc.

JULY 29, 2021

From selling bikes to software. I was the first sales hire for a company called Wrike, a product project management software company. Unless, of course, it’s a once-in-a-lifetime offer. Now, I’d like to ask about your plans for the rest of 2021 and into 2022. So I went looking for that.

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Userpilot

DECEMBER 15, 2021

I like to shop around, compare shipping costs, reviews, and generally make sure I’m not about to get ripped off. Long story short: every little interaction a customer has with your brand counts (and you can track this with user behavior analytics software !). 17 conversion metrics you should be tracking in your SaaS in 2022.

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Gainsight

JULY 7, 2021

Pulse 2022? The majority of our virtual success is due to the efficient communication between teams and a comprehensive triage document that outlined the best responses to copy-paste when attendees, speakers, or sponsors encountered issues. It Depends… Pulse 2022 will be back at Moscone next August. And beyond.

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Intercom, Inc.

JANUARY 12, 2022

” The answer is, of course, they are. Before 2010, any company that wanted a data warehouse, which is where you store all of your data, would typically have to go buy something, a physical machine or physical software, like on a CD, that they would then run on a machine they own. Academics are paid to do that.

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Product Talk

APRIL 19, 2023

It only makes sense—in a community of product people who are dedicated to improving their craft, of course people would also be experimenting with different ways to track their learnings and observations. They sync with your Kindle highlights and serve five highlights for you to review daily. Readwise is a simple, but brilliant idea.

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Product Talk

JUNE 21, 2023

This is what inspired Teresa to write the Continuous Discovery Habits book and shift Product Talk to a course-first business. In late 2022, we introduced new instructor Ellen Juhlin , who teaches Continuous Interviewing and Opportunity Mapping. What has been your experience with Product Talk courses and the CDH community?

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Userpilot

MAY 8, 2023

To assist you in making an informed decision, we have prepared a comprehensive analysis of three tools – Appcues, Usetiful, and Userpilot – which delves deeper into their functionalities, use cases, advantages, and disadvantages than what is typically available on review sites. All of this is possible without coding.

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Business of Software Conference

MARCH 4, 2022

Business of Software is a paid conference with limited sponsorship. Scholars get a full pass for the entire online conference series , 6 one-day online conferences over the course of the year. We’re especially keen to encourage applications from: Underrepresented groups in the software community. (We’re

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