Modus Create

JUNE 20, 2023

Here’s what’s capturing the attention of global enterprises in 2023. Serverless architecture Search results for “serverless architecture” over the past 5 years (2/24/2023) Serverless architecture allows developers to create products without managing the underlying infrastructure. billion in value. It’s also an organizational change.

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Intercom, Inc.

DECEMBER 20, 2022

An area we paid a lot of attention to was our own internal rate of productivity and efficiency, and we kicked off a project to evaluate everything, every process, every step, every part of how software goes from idea through to live production. Des Traynor: Obviously, I read the reports as well. We learned a lot. Paul Adams: Yeah.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Product Talk

JANUARY 31, 2024

Describing the early phase of her discovery journey, Leann says, “Thinking back to where we started, it was in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.” We started continuous discovery in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.

Product Research 224

Product Research Reporting Tools Feedback Software Customer Communications 224

Userpilot

MARCH 7, 2024

According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% 78% of women in tech report feeling like they must work harder than male coworkers to prove themselves [Source: Trustradius , 2021]. Melissa Kwan : “I quit my job in SAP and wanted to start a company that uses technology.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Mironov Consulting

MAY 18, 2024

Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.  ” “Aria is the SQL ace on the Reporting team, but could get promoted elsewhere.    With lots of gray space between the two.   (Idealized, I know.) 

Technical Advisors 65

Technical Advisors Technical Review Weak Development Team Product Research 65

Userpilot

AUGUST 30, 2023

Keep in mind that attracting customers doesn’t mean you’ve succeeded; those customers have to find your tool useful enough to keep renewing their subscriptions. Consideration: In this stage, potential customers become aware of your product and are looking at it as a potential solution to their problem.

Research Software 90

Research Software Feedback Software Customer Experience Customer Feedback 90

Userpilot

AUGUST 30, 2023

Keep in mind that attracting customers doesn't mean you've succeeded; those customers have to find your tool useful enough to keep renewing their subscriptions. Consideration: In this stage, potential customers become aware of your product and are looking at it as a potential solution to their problem.

Research Software 59

Research Software Feedback Software Customer Experience Customer Feedback 59

Userpilot

JUNE 12, 2023

Userpilot provides the tools needed to help you optimize your SaaS conversion paths. The SaaS conversion path is the guided journey that a potential customer follows from an anonymous website visitor to a subscriber to a product or service. This strategy banks on the human desire to retain their slice of heaven at all costs.

Customer Experience 84

Customer Experience User Friction User Testing Data Visualization 84

Userpilot

AUGUST 30, 2023

Keep in mind that attracting customers doesn't mean you've succeeded; those customers have to find your tool useful enough to keep renewing their subscriptions. Consideration: In this stage, potential customers become aware of your product and are looking at it as a potential solution to their problem.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Userpilot

AUGUST 30, 2023

Keep in mind that attracting customers doesn't mean you've succeeded; those customers have to find your tool useful enough to keep renewing their subscriptions. Consideration: In this stage, potential customers become aware of your product and are looking at it as a potential solution to their problem.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Intercom, Inc.

NOVEMBER 30, 2022

If you are a B2B SaaS company, 2021 saw your valuation increase massively, which probably saw your bank balance increase, and the exact same was true for your current customers. They use the majority of our features except reports and our integrations, most creation/consumption in Gantt chart tool.

Engineering 151

Engineering Research Software Onboarding KPIs Customer Experience 151

Userpilot

JUNE 19, 2023

Gainsight’s 2022 report shows free trials involving PQLs had 2.8X A similar survey by Softletter reported a 25% SaaS conversion rate for free trials that didn’t require credit cards. Product adoption rate benchmarks: File sharing and collaboration tools have 20.9% Education-related SaaS platforms come second with 7.5%

Research Software 92

Research Software Analytic Tools B2B Reporting Tools 92