article thumbnail

Product Management University Launches The School of Customer Success for B2B

Product Management University

Learn Value Skills for Leading Customers Strategically Versus Reacting Tactically Rock Hill, SC – February 9, 2023 Today, Product Management University launched The School of Customer Success for B2B. The School of Customer Success features the Customer Success Value Skills training course and certification.

B2B 130
article thumbnail

The Ultimate Conversation Design Course Guide

UX Planet

December 2023 Edition I can’t believe it’s taken me this long to write this post. This was originally supposed to be titled, “The 2023 guide to conversation design courses,” but here we are, mid-December and I only now summoned up the courage to jot down my thoughts on this massively intimidating subject. as of the last month of 2023.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Top 7 UX Research Agency in 2023

UX Studio: Product Management

AJ Davis, a user experience strategy expert, founded Experiment Zone in 2017 in Austin, Texas. Before starting the UX research company, she led optimization strategy projects and was the lead UX researcher on the Google Optimize product. . Conversion Strategy & Testing. Product Vision & Strategy. Website Audit.

article thumbnail

How to Scale Customer Success with Digital Customer Education

Gainsight

For SaaS companies in 2023, it simply isn’t possible for Customer Success Manager (CSM) headcount to keep pace with business growth. That being said, let’s take a deep dive into one of the most effective strategies to efficiently scale Customer Success: digital customer education. Certifications.

article thumbnail

Building User-Centric and Responsible Generative AI Products

Speaker: Shyvee Shi - Product Lead and Learning Instructor at LinkedIn

Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.

article thumbnail

Small Cosmetic Brand Product Managers Are Changing The Business

The Accidental Product Manager

billion by 2023, up from US$532.43 The product managers at True Botanicals are also using common startup strategies to connect with customers. We’ll just have to keep our eyes on them and see how their strategies change as their firms grow larger. billion in 2017. What they are doing seems to be working.

Branding 123
article thumbnail

The Best of Everything Handpicked for PMs

The Product Cafe

He is a key advisor and speaker known for his product strategy insights. Renowned for her practical approach to aligning product, marketing, and sales strategies. Kyle Poyar An authority in product-led growth, pricing, and SaaS market strategies. Product HQ's AI Product Manager Certification ‍ First thing first.

article thumbnail

From Whims to Wins: How a Customer-Centric Portfolio Transforms Product Strategy

Speaker: John Mansour - President, Product Management University

You’ve come up with a winning product strategy, everyone’s on board and energized, and you’re halfway down the path to execution only to have it submarined by something someone convinced your leadership was more strategic!

article thumbnail

Fail Well, Pivot Fast: Product Experimentation for Continuous Discovery

Speaker: William Haas Evans - Principal Consultant, Head of Product Strategy & Design Practice, Kuroshio Consulting

Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.