Usersnap

JUNE 27, 2023

Even without a polished final product, there are potent strategies that can ignite excitement and gather a passionate community around your project. In this article, we’ll unveil the secrets of beta testing and unveil game-changing strategies to redefine your approach to product launches.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Userpilot

JULY 24, 2023

Conduct market research to identify competitors and determine avenues for product differentiation. Craft your product positioning statement. Create a targeted go-to-market strategy for your launch plan. How to plan a successful product launch strategy? Next, analyze their product, brand, and marketing strategy.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Intercom, Inc.

MARCH 28, 2022

They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. As a result, digital technologies are being seen as the critical differentiators they are. So how do you stand out?

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. This enables SaaS teams to adjust strategies promptly for optimal performance. And differentiate between positive, neutral, and negative feedback. Generative AI has changed how tech companies do business. About 73% of U.S.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Usersnap

SEPTEMBER 12, 2023

Discounts Many companies use discounts as part of their acquisition strategy. Here’s a breakdown of pricing page changes over the last 90 days from the top 100 PLG companies (May 11th – Aug 11th 2023): You can see that the actual changes in prices only took 34.5%, and there are many other ways to impact your go-to-market pricing.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Business of Software Conference

AUGUST 10, 2023

He had hired Kyle Bazzy and Derik Sutton into sales and marketing roles and he felt the work they had done could offer significant differentiation in the market. The Results Autobooks started seeing positive results within 3 months of the new plan being put in place and have gone from 17 financial institutions under contract to close to 1500.

White Paper 52

White Paper User Testing Demo Customer Experience 52

Business of Software Conference

SEPTEMBER 1, 2022

Checkout extensibility will probably bump this even higher in Q1 2023. Having created and dominated the online storefront market for SMBs, this was a key part of Shopify’s strategy to build a business to last 100 years. Positioning. Shopify Plus has grown ~2x (!!) since 2020 Q1 (Pre-covid). From ~14,000 to ~27,000.

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

Gainsight

JULY 11, 2023

By Steve Cornwell, July 11, 2023 This morning, we announced that Gainsight acquired Northpass in the most exciting moment in my 20 years of company building and the most defining moment in the history of Digital Customer Education. I want to share how this acquisition came together and what it means for our customers and industry.

Education 40

Education Vision Customer Experience Differentiation 40

Usersnap

JULY 26, 2023

In this article, we delve into the world of customer-focused companies, with the five customer-centricity examples—and we explore strategies that have won them consumer praise and undying loyalty. Key strategies and learnings from the top companies 5 best customer-centricity examples 1. What you can expect ?⤵️

User Testing 52

User Testing Customer Feedback Customer Experience Reporting Tools 52

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. One video has amassed over 3.4

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Department of Product

AUGUST 2, 2020

How to Create a Product Content Strategy Why UX content writers are the unsung heroes of the modern product team and what you can do about it I used a product the other day and it referred to me as the ‘system administrator’. What’s the business strategy and what’s the product strategy?

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

Product Talk

APRIL 17, 2024

One of the insights I had when I reflected on 2023 is that the team has done an amazing job when it comes to the define, build, and measure phases. I think teams often struggle to connect the dots between vision, strategy, and execution or opportunity space , right? The second one is product strategy. Stephanie: Exactly.

Product Research 212

Product Research User Testing Data Visualization Research Software 212

Userpilot

OCTOBER 30, 2023

As SaaS categories become increasingly competitive, customer retention optimization emerges as the key differentiator between thriving and fading companies. However, with a good product and a combination of the right retention strategies, it’s possible to retain a high percentage of your users. This is easier said than done.

Feedback Software 103

Feedback Software Analytic Tools Customer Feedback Customer Experience 103

ProductPlan

JUNE 1, 2023

According to our 2023 State of Product Management Report , customer feature requests are still the top source of actionable product ideas, but that’s only the case for 35% of respondents. They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities.

User Testing 93

User Testing User Friction Development Team Review Reporting Tools 93

Product Talk

SEPTEMBER 20, 2023

There were a lot of shortcomings to Miro, but also to the position I was in at the time,” says Thomas. Thomas believes Vistaly’s key differentiator is the fact that the tool guides users to behave in specific ways. It was sort of the standard out-of-the-box tool,” he says.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

Product Talk

DECEMBER 6, 2023

Companies differentiate themselves from competitors by building a richer understanding of the opportunity space. Market factors: How would addressing each opportunity affect your product’s position in the marketplace? Understanding the Opportunity Space The opportunity space is where the magic happens. What is an opportunity?

Data Visualization 276

Data Visualization Product Research Analytic Tools Research Software 276

eG Innovations

APRIL 11, 2023

False positives arising from deliberate actions are undesirable. Ensuring maintenance downtime is tracked and differentiated from unplanned outages when evaluating SLAs (Service Level Agreements) is essential. With alerting often integrated into messaging and ITSM tools including emails, SMS, ServiceNow, Slack, JIRA and other systems.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

Userpilot

MARCH 15, 2023

In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost while increasing customer satisfaction. All in all, interactive user guides are the backbone of a successful onboarding strategy and should be a must for your user experience. Users just get access to help, when they need it.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 21, 2023

As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality). Then you can segment users who haven’t reached the goal and implement a number of strategies to activate them. The pricing differentiation happens mostly on the service level (e.g., Pros of Apty? What users say about Apty?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality). When it comes to reviews, customers are mostly enjoying a positive experience with Userlane. The pricing differentiation happens mostly on the service level (e.g., What users say about Userlane? Userpilot sits in that sweet spot.

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52