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Product Briefing – October 26, 2023

Department of Product

In this article, a Google ML engineer explains everything you need to know about managing your data – and best practices for your product. Researchers at Meta have unveiled Habitat 3 – the latest iteration of software designed to simulate how robots might assist real humans in the home. The company boasts 7.3

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Ask the Community: How Do You Shift From Functional Teams to Value-Driven Teams?

Product Talk

Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. In April 2023, CBC finished a 3.5-year These teams can rarely deliver value on their own.

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

To see how to integrate the Zendesk chat widget and search engine in Userpilot's resource center, book the demo! As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace. Moreover, Userpilot allows you to integrate the Zendesk engine to search its knowledge base. Zendesk as a search engine.

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The Customer Success Index EMEA 2023: Customer Success Enters Its Mature, Strategic Era

Gainsight

View this post on Instagram A post shared by HubSpot (@hubspot) Which is why here at Gainsight, we are delighted to announce the findings of the Customer Success Index EMEA 2023. CS is now a revenue engine for the organization. That’s right: CS is past its immature, reactive, “firefighting” era.

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The Customer Success Index EMEA 2023: Customer Success Enters Its Mature, Strategic Era

Gainsight

View this post on Instagram A post shared by HubSpot (@hubspot) Which is why here at Gainsight, we are delighted to announce the findings of the Customer Success Index EMEA 2023. CS is now a revenue engine for the organization. That’s right: CS is past its immature, reactive, “firefighting” era.

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Product Talk Is Growing: Meet New Instructor Ellen Juhlin

Product Talk

Ellen will be teaching a January 2023 cohort of Continuous Interviewing and a March 2023 cohort of Opportunity Mapping. If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing.

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How to scale your career alongside your startup: Mike Boufford’s lessons after 10 years at Greenhouse

The Review by First Round

For our first episode of 2023, our guest is Mike Boufford , CTO of Greenhouse , an applicant tracking system and recruiting platform. Mike has a unique career as an engineering leader. He wrote the first line of code at Greenhouse in May 2012, and he’s still there — over a decade later.