Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Userpilot

JULY 21, 2024

Companies analyzed in our report. According to our benchmark report that pulled data from 83 B2B SaaS companies, the average retention rate is 46.9%, while the median is 45.25%. Probably due to PLG’s self-service approach and personalized experiences. Check our product metrics benchmark report.

Data Visualization 105

Data Visualization Reporting Tools Onboarding KPIs Customer Experience 105

Modus Create

NOVEMBER 7, 2024

Strategies to mitigate AI security and compliance risks By William Reyor Posted in Digital Transformation , Platform Published on: November 7, 2024 Last update: November 7, 2024 According to McKinsey, 65% of executives report that their organizations are exploring and implementing AI solutions.

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

Lenny Rachitsky

OCTOBER 22, 2024

.” All the insights that follow, drawn from those who are currently employed in full-time roles or have been within the past six months, shed more detailed light on salary benchmarks and other unexpected patterns in 2024. 👀 I’ve got a white-glove recruiting service specializing in senior product roles (e.g.

Data Visualization 129

Data Visualization Product Manager Product Management Product Research 129

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. or “Who’s making the decision?”

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Gainsight

JANUARY 23, 2025

Gainsight recently announced that we were named a Leader in the first-ever Gartner Magic Quadrant for Customer Success Management Platforms ; Gainsight was positioned highest on the Ability to Execute axis and furthest on the Completeness of Vision axis. Read the Gartner Magic Quadrant for Customer Success Management Platforms.

Research Software 52

Research Software Reporting Tools User Testing Customer Experience 52

Modus Create

NOVEMBER 15, 2024

By Greg Sterndale Posted in Digital Transformation , Product Published on: November 15, 2024 Last update: November 15, 2024 Five questions to help kickstart your AI journey Few industries stand to gain as profoundly from AI advancements as life sciences. With the average cost of developing a new drug at approximately $2.3

Research Software 40

Research Software Reporting Tools Data Visualization Technical Review 40

Product Talk

APRIL 17, 2024

Tell me a little bit about your team structure: how many teams, who’s on it, who reports to you? All product managers report to me, and we have five product teams up and running. We’re a scheduling tool, so obviously setting up the whole process is not a big deal. Stephanie: Absolutely. Teresa: Okay. Yes, great.

Product Research 311

Product Research User Testing Data Visualization Research Software 311

Userpilot

JULY 31, 2024

A proactive strategy anticipates customers’ needs and creates innovative solutions, while a reactive strategy develops around customer requests. Canva, for example, developed a user-friendly, on-the-go graphic creation tool that created a whole new market. Product development strategies can be proactive or reactive.

Analytic Tools 104

Analytic Tools Research Software Feedback Software User Testing 104

Userpilot

JULY 9, 2024

The 4 P’s of customer experience are engaged and empowered people (your teams), efficient processes , customizable and user-friendly products , and places (websites, web, and mobile apps) that collectively contribute to exceptional service delivery. For best results, use a range of research tools: In-app and email surveys (e.g.,

Customer Experience 111

Customer Experience User Testing Research Software Analytic Tools 111

Userpilot

MAY 20, 2024

Here are the steps to perform a customer sentiment analysis: Invest in sentiment analysis tools to gather and analyze feedback accurately with features like real-time analysis and multi-source integration. You’ll need a platform to do this. What is the customer sentiment score? What is a good sentiment score?

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. Enter ChatGPT, a powerful tool that uses natural language processing to understand queries and provide human-readable responses.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

AUGUST 1, 2024

The answers to these questions will help you identify your product’s differentiators and define its positioning. In this case, you’ll need an in-app messaging platform to convey your message and a copy that encourages engagement. You may also want to reach a wider audience using external platforms. Industry reports.

Research Software 105

Research Software Analytic Tools Product Marketing Product Research 105

Userpilot

FEBRUARY 13, 2024

Use colors to differentiate data points and keep your color selection inclusive. Data visualization plays a crucial role in the world of SaaS, providing companies with powerful tools that aid product development, customer acquisition, and more. Connectivity : The tool should connect seamlessly to your existing databases.

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

Lenny Rachitsky

SEPTEMBER 3, 2024

The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies. Building their businesses on a core value promise that provides enduring value.

User Testing 129

User Testing Framework Feedback Software Onboarding KPIs 129

Modus Create

SEPTEMBER 30, 2024

They will help you design an organization that drives competitive differentiation through innovation, no matter your industry. Audi Business Innovation is driving this process with digital services and experiences that are novel and support and inspire Audi users in their everyday lives.

Reporting Tools 52

Reporting Tools Technical Advisors Data Visualization Customer Experience 52

Gainsight

OCTOBER 4, 2024

The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth. Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Gainsight

OCTOBER 4, 2024

The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth. Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Product Talk

DECEMBER 4, 2024

Would you recommend using an opportunity solution tree (or set of opportunity solution trees) to sift through that backlog and try to categorize them? If it’s a backlog full of feature requests and bugs reported directly from customers, it’s already much more valuable than a backlog full of internal ‘ideas.’

ChatGPT 303

ChatGPT Data Visualization Product Research Customer Feedback 303

Lenny Rachitsky

APRIL 1, 2025

Whether you’re actively preparing for upcoming interviews or simply want to understand how top tech companies evaluate PMs, this guide will equip you with all the tools and frameworks you need to start your preparation. These assumptions should help you focus the discussion without prematurely limiting your solution space.

Research Software 102

Research Software Analytic Tools Feedback Software Definition 102