Trending Articles

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What is the Voice of the Customer and why is VoC so important?

Alchemer Mobile

As the way organizations do business continues to evolve, one thing will always remain critically important: the Voice of the Customer. This is the key factor to understanding what your customers need now and what they’ll need in the future. If the answers to these questions are keeping you up at night, it might be time to take a step back and reassess your Voice of Customer program.

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A new way to look at applied experiments

Mind the Product

Discover the power of experimentation in product development with strategies for real-world application and create feasible experiments. Read more » The post A new way to look at applied experiments appeared first on Mind the Product.

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Are We Going About Stakeholder Alignment the Hard Way?

Product Management University

I was at a recent Product Coffee meeting and the subject of stakeholder alignment came up. I immediately sensed heightened stress levels in everyone’s voice as the discussion progressed. I know stakeholder alignment has always been a challenge, but the intensity has clearly been ratcheted up as the complexities in product management continue to grow.

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Product survey findings: Only 15% of users are embracing AI features 

Mind the Product

Who is leading the race to develop AI products? In May, we surveyed product people around the globe to learn how the community is leveraging AI in their personal work and the products they provide to users. The survey found an interesting dichotomy. While European and North American product people are equally as likely to Read more » The post Product survey findings: Only 15% of users are embracing AI features appeared first on Mind the Product.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Community Engagement

The Product Guy

In this session, we dive into the pivotal role of communities in enhancing product management. Our expert panel discusses the challenges and advantages of engaging decentralized user bases, especially in blockchain products where traditional analytics are limited. We explore how platforms like Discord and Reddit serve as invaluable tools for gaining deep user insights, beyond structured interviews and surveys.

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Problem-Focused Roadmap is Product Management

Ronke PM

We’ve entered the age of the customer. Our customers are busy and don’t want to explain the features, functionalities, or enhancements they need. They want us to understand their obstacles and hindrances. Even when they convey their needs, we still need to translate them because what customers say and what they mean can be different. Our customers exist independently of our products.

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499: How to implement a 2-hour design sprint to solve complex problems – with Teresa Cain

Product Innovation Educators

Solve problems as a team in just two hours – for product managers Watch on YouTube [link] TLDR Imagine solving big product problems in just two hours instead of five days. Sounds impossible, right? Not anymore! Teresa Cain has cracked the code with her two-hour design sprint method. This quick and efficient approach to product innovation is changing the game for companies big and small.

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Measuring critical user journeys – Javier Andrés Bargas-Avila (UX Director, Google)

Mind the Product

For this week’s podcast, we had a great conversation with Javier Andrés Bargas-Avila, Google’s UX Director. Ever wonder how Google ensures its products cater to user needs while balancing business and engineering demands? Javier shares his journey from psychology student to UX research leader, revealing the intricate process of integrating user insights into product development.

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Summer Days and Smart Strategies: How You Can Find a Healthy Balance

The Product Coalition

Product people need to find the right mix of productivity and relaxation this summer. Here are some tips to help you get there.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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What is Product Management in Tech: Guide to the Role Of A Technical PM

Userpilot

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” and wondered how it’s different from traditional product management. This guide takes a deep dive into the world of technical product management , showing you how to become one of these in-demand professionals. We covered everything you need to know, from technical skills and responsibilities to a step-by-step roadmap for getting started.

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Avoiding Service Disruptions With QA Best Practices

Centercode

QA best practices are crucial for preventing service disruptions that impact essential operations and user experience.

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498: Real-world use of product life cycle management – with John Rovnan

Product Innovation Educators

Mastering product lifecycle management – for product managers Watch on YouTube TLDR Product lifecycle management is key to successful product development and innovation. This article explores the stages of a product’s life, from launch to retirement, and how they differ across industries and product types. Here are the main takeaways: The classic product lifecycle stages are introduction, growth, maturity, decline, and retirement.

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Hello, what exactly is you do? Jonty Sharples (Product and Strategy consultant)

Mind the Product

In the opening keynote at the Pendomonium+#mtpcon roadshow in London, Jonty Sharples, a renowned product and strategy consultant, delivered an insightful talk on the current state of product management. Here are the key takeaways from his presentation: The evolution of product management Jonty began by highlighting the increasing interest in product management over the past Read more » The post Hello, what exactly is you do?

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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Ditch the Crystal Ball: A Simple Way to Prioritize Your Team’s Work

The Product Coalition

At this moment in time, we have over 200 ideas in our backlog across our suite of applications.

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What is NPS & How to Increase It? + Benchmark Report 2024

Userpilot

According to our latest NPS benchmark report, the average NPS in SaaS is 35.7. But how does your business fare against these product metrics benchmarks? Let’s explore our product metrics benchmark and learn: What NPS is and why it’s important for SaaS businesses. The average NPS rates across different industries, company sizes, and growth strategies.

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Customer Success in B2B SaaS: Best Practices for Retention & Expansion

Amplitude

Discover five effective customer success best practices for retention and growth designed to enhance customer engagement and satisfaction.

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8 Must-have Websites to Master UI/UX Skills

UX Planet

Photo by Brooke Cagle on Unsplash To gain and improve your UI/UX design skills, you need theoretical knowledge and access to practical resources that will help you realise quality and attractive projects. In this publication, I’ve collected eight websites indispensable for anyone aspiring to become a UI/UX design pro. Design Principles Photo by Alvaro Reyes on Unsplash First on the list is Design Principles.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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Rethinking product and UX by Javier Andrés Bargas-Avila

Mind the Product

In this talk from the Pendomonium #mtpcon roadshow in Berlin Javier Andres Bargas-Avila, UX Director at Google, presents a framework to make product development more user centric and understand user problems. Read more » The post Rethinking product and UX by Javier Andrés Bargas-Avila appeared first on Mind the Product.

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What most people miss about marketing | Rory Sutherland (Vice Chairman of Ogilvy UK, author)

Lenny Rachitsky

Brought to you by: • Pendo —The only all-in-one product experience platform for any type of application • Cycle —Your feedback hub, on autopilot • Coda —The all-in-one collaborative workspace — Rory Sutherland is widely regarded as one of the most influential (and most entertaining) thinkers in marketing and behavioral science.

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What is Month-1 Retention & How to Increase It? + Benchmark Report 2024

Userpilot

According to our benchmark, the average month-1 retention rate in SaaS companies is 46.9%. But how does your business fare against companies at the same stage and industry? Let’s explore our product metrics benchmark and learn: The definition of month-1 retention rate and why it matters. Average month-1 retention statistics for different segments. Strategies to improve your month-1 retention rate.

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Only People Who Believe in Luck Have It

Nir Eyal

Richard Branson will be the first to tell you that he’s generally a lucky person in business and life. An adrenaline junkie, he’s lived through several near-death experiences, including in the early ’70s, when he and his then-wife survived a shipwreck that no other passengers did by jumping off the boat in a storm and swimming to shore. Branson isn’t the only uber-successful person to say that luck was on their side.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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WWDC24 Takeaways as a designer

UX Planet

The Worldwide Developers Conference (WWDC) 2024 has once again showcased Apple’s vision for the future of technology. As a designer, the event was filled with exciting revelations that will shape the landscape of user experience (UX) and user interface (UI) design. Here are the key takeaways from WWDC24 that are set to redefine our design approaches: 1.

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Highlights from Turing Fest: Key product takeaways and insights

Mind the Product

We attended Turing Fest last week to connect with amazing product people and gain insights from experts like Matt LeMay, Petra Wille, Gopika M, and many others. Here’s a quick roundup of our key takeaways! Megan Caywood on building a billion-dollar business One of the first talks from day one was by Megan Caywood, CEO Read more » The post Highlights from Turing Fest: Key product takeaways and insights appeared first on Mind the Product.

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Features, Capabilities, and Benefits: Let’s Clarify These Concepts

The Product Coalition

It’s not just product marketers who get these concepts mixed up.

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8 Persona Examples For Creating Ideal Personas

Userpilot

The right persona examples can help you guide effective product strategies, ensuring that your offerings meet the needs and expectations of your users. However, it’s easy to end up creating a made-up character that doesn’t help at all instead of a well-documented persona. So how do you get started? Let’s explore: What a persona is and its importance in product management.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.