a-simple-approach-puts-you-on-the-fast-track-to-positioning-success 
Messages that Matter
FEBRUARY 23, 2018
Note to the reader: This was written to complement an AIPMM webcast series: Positioning simplified. The fast track to positioning success How much time will you spend debating what to say in your next marketing campaign or what your new position should be? Does […]
Userpilot
MAY 21, 2024
Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. By following the principles, you can increase customer satisfaction, loyalty, and retention. Keep user interfaces simple and intuitive to reduce cognitive load. Let’s dive right in! Book the demo!
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Intercom, Inc.
JULY 14, 2020
This poses a real challenge – how can you increase the efficiency of your support team, while still maintaining the high quality experience your customers want and deserve? Today, customers expect fast, efficient, and personal help. Today, customers expect fast, efficient, and personal help.
Intercom, Inc.
JULY 1, 2020
A proactive customer support approach is the key to regaining control. But this approach not only overwhelms your team, it also means customers frequently have to wait hours or even days to get the help they need. With proactive support , you can pre-emptively address known questions before they ever arise and become issues.
Intercom, Inc.
DECEMBER 8, 2020
To provide this, you must understand how your customer experience stacks up against these expectations. But with so much data to consider, how can you define the help desk metrics that matter for your team? As Seth Godin once put it: “Don’t measure anything unless the data helps you make a better decision or change your actions.”
Userpilot
NOVEMBER 26, 2023
This helps you identify opportunities to improve conversion rates. To figure out your conversion rate , you need to divide the number of conversions by the total number of visitors – then multiply the result by 100 to get a percentage figure. But how do you leverage the best insights with CRO analytics?
The Product Coalition
NOVEMBER 30, 2022
It seems so simple! Jobs To Be Done has given us a better way to approach customer development. How do we figure out what to spend our time building and what we can put off for later, or even skip entirely? How do we figure out what to spend our time building and what we can put off for later, or even skip entirely?
Expert insights. Personalized for you.
40 
Let's personalize your content