The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

UX Planet

OCTOBER 28, 2024

Part 1: A lone design generalist A brief history of design generalists A few decades ago, every visual designer’s dream job was in advertising — a field where creativity and a good salary converged. However, by the late 2000s, it started to feel like everything possible in 2D design had already been explored.

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

Intercom, Inc.

AUGUST 25, 2020

As I said, things get complicated as you attract more diverse customers, diverse use cases, different types of advertising campaigns, more and more people in the mix. We often get trapped in this tune when we design these systems thinking: “Hey, here’s the buyer persona. The end-to-end review.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

Intercom, Inc.

AUGUST 13, 2020

The rise of review sites, messaging apps, and online forums has flipped the relationship between brands and their customers on its head. If there’s been an engagement with a customer and marketing, and there’s been an engagement with a customer and customer service, there’s a historical record of that in a single system.

Branding 209

Branding Customer Communications User Testing Data Visualization 209

Intercom, Inc.

FEBRUARY 26, 2018

Facebook and Google provide an easy to use, high precision advertising engine that lets you target any cohort of people in the world. Be extremely mindful and diligent in understanding the security of companies you are outsourcing to. Understand the potential consequences of outsourcing to young startups. The not so simple case.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Intercom, Inc.

DECEMBER 12, 2018

Google AdWords – advertising. Demandbase – advertising. Obviously we’re biased (though I would point you to the reviews on G2 Crowd to show that we’re not that biased) but Intercom is the backbone of our entire marketing stack. Alternatives: AdRoll, Quantcast. Intercom – live chat and customer engagement.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. If you work in mobile marketing or advertising , demographic information is critically important. Identifying and utilizing your fans (directing them to leave reviews, encouraging them to share on social media, etc.).

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? Limited Revenue Models Vimeo OTT uses the SVOD monetization option along with transaction & advertising model, server side ad insertion, coupons & promotions, etc that is directed towards constant recurring fee-based services.

Technical Review 95

Technical Review Systems Review Analytic Tools Customer Experience 95

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) Use referrals to encourage users to refer your app to others.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Alchemer Mobile

FEBRUARY 2, 2021

Just be sure to read the group’s terms and conditions and avoid any blatant advertising that will only do a disservice to you and your app. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Lenny Rachitsky

MAY 6, 2025

Recently, I guided a Senior PM whose offer started with an advertised range of $185K-$285K. Information-source diversity: Review your research sources. Expand to industry forums, customer reviews, and first-degree connections. Past vs. future focus: Review your prepared examples. If gaps exist, deepen your research.

Development Team Review 57

Development Team Review User Testing Technical Review Systems Review 57

Alchemer Mobile

APRIL 28, 2020

USAA put their members first by returning a large portion of insurance premiums to members due to reduced mileage. Their data revealed members driving less due to stay home orders, so they’re offering a 20 percent credit on two months of premiums to everyone. . — Alexandru Voica (@alexvoica) April 17, 2020. ” Burger King.

Customer Communications 147

Customer Communications User Testing Customer Feedback Customer Experience 147

The Product Coalition

NOVEMBER 23, 2021

Products under 200 reviews. Here are a few things worth looking for: Stick with niches that have less than three hundred reviews. Professional accounts are best if you sell more than 40 items and want Amazon’s advertising and analytics platforms. When it comes to advertising, sticking with what works is crucial.

Branding 158

Branding Data Visualization Analytic Tools Reporting Tools 158

Roman Pichler

AUGUST 14, 2018

Ideally, you should continuously track the product performance and regularly review the product strategy—at least once per quarter as a rule of thumb. At the time of writing, the product offers advertising-free online and offline viewing of YouTube videos, as well as access to Google Play Music and YouTube Red Original series and films. (At

Research Software 152

Research Software Software Review Product Research Customer Experience 152

The Product Coalition

JUNE 26, 2023

It can help generate content for brand advertising, social media posts, product descriptions, and other campaigns. Low-complexity tasks include processing payroll for employees, posting preapproved content on social media channels, entering invoices into the accounting system, tracking inventory levels for a product, etc.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

Mind the Product

JUNE 27, 2019

How their metrics-driven view has created obscene advertising growth, and as a result, an attention economy littered with shady practices that can be traced back to what I assume are some reasonable humans making these decisions, but who were just following metrics instead of goals. Designers have laser pistols while users have pointy sticks.

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

Intercom, Inc.

JUNE 22, 2022

Our disengagement rate is now only 3% with outbound SMS due to the preference of patients of SMS over email.”. System updates: Make sure your customers keep up-to-date with important news by proactively sending system updates via SMS. Daniel Leung, Head of Product & Strategic Growth at Curex.

Reporting Tools 211

Reporting Tools Analytic Tools Research Software Feedback Software 211

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Product Management Lessons from the Trenches

JULY 10, 2018

I re-read The First 90 Days , I prepared a learning plan to review with my new boss (the CEO), sketched out some provisional objectives for my first 30/60/90 days, and got some rest to be ready for my new adventure. Review company documents and presentations. We stopped using the system within a month. Do your research.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. It’s simple, too.

Feedback Software 178

Feedback Software User Testing Technical Review Data Visualization 178

The Product Coalition

DECEMBER 27, 2022

This is possible due to the credibility of the flexibility of the blockchain technology used. IPFS Storage Mechanism The InterPlanetary File System (IPFS) storage servers permit the ample NFTs minted and indexed withinside the platform to be saved and maintained securely.

Data Visualization 147

Data Visualization Technical Review Systems Review Software Review 147

The Product Coalition

NOVEMBER 2, 2022

Businesses use Instagram to post, promote, and advertise products and communicate with customers. The basic business functions that can serve as an example for an analog app are: business profile; product lists; paid posts; advertising capabilities; sales analytics tools. Note their advantages and disadvantages.

Analytic Tools 147

Analytic Tools Research Software Feedback Software User Testing 147

UX Planet

JANUARY 22, 2025

Stripe, for instance, has turned complex payment systems into an elegant and approachable experience, making developers and businesses fall in love with itsbrand. Its a holistic system that weaves together strategy, design, functionality and authenticity. Influencer Marketing in Banking: Brand and product reviews in topblogs.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Product Talk

JANUARY 24, 2024

While he’s experimented with advertising on a few different platforms, he’s currently focusing his efforts on professional networking platform LinkedIn. This can be a little tricky because you want to write the survey in a manner that helps you connect with the right people but that makes it hard for potential participants to game the system.

Research Software 307

Research Software Feedback Software User Testing Customer Experience 307

Userpilot

SEPTEMBER 20, 2022

Though there are some similarities between WoM, referral marketing is a form of incentivized advertising that rewards users for taking specific actions. Curate your online reputation by encouraging satisfied customers to leave online reviews. 92% of B2B buyers are more likely to make a purchase based on a trusted review.

Feedback Software 97

Feedback Software Branding Customer Experience User Testing 97

Intercom, Inc.

DECEMBER 19, 2019

One of the ways that buyers are educating themselves is with review sites like G2.com. Brex CFO Michael Tannenbaum and his team created a lucrative reward system for startups, which they were able to do through group purchasing (taking advantage of a vertical that allowed them to buy software packages).

Feedback Software 32

Feedback Software User Testing Download Systems Review 32

The Accidental Product Manager

MARCH 21, 2022

At the end of a long day, many people like to go home and spend the evening losing themselves in playing video games on their home entertainment systems. Games for these systems have grown into a big business. The next big market for games will be on mobile phones Image Credit: Vain Shame. However, that is now starting to change.

Product Management 123

Product Management Product Manager Systems Review Technical Review 123

Intercom, Inc.

JULY 21, 2022

They had occasional advertising here and there. We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. With established systems already in place, how do you prioritize all the different problems you could have solved?

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

JULY 16, 2022

Whenever a company collects data on a customer – whether it’s in a point of sale (POS) or customer relationship management (CRM) system, a website or social media interaction, an email or customer service communication, or any other channel – all that information can be aggregated and stored in a customer data platform (CDP). .

Analytic Tools 118

Analytic Tools Data Visualization User Testing Customer Experience 118

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. They’ve maintained far more of their COVID-19 acceleration or of their 2020 acceleration, as we’ll call it, nearly every day through the end of December, mostly due to continued restrictions, particularly in travel. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Andrew Chen

FEBRUARY 15, 2016

Growth is a full model and system with linked parts and loops that align with your business. Just like adding social to other categories of products has been successful (Social Reviews = Yelp, Social Videos = YouTube, etc.), Book: My Life in Advertising. Make a button this color, etc.). Messaging is where social was in ‘07/’08.

Analytic Tools 71

Analytic Tools Systems Review User Testing Customer Experience 71

Userpilot

JUNE 25, 2025

So early on, focus on expanding your user base with low-friction models like freemium apps or in-app advertising to monetize your apps effectively. Set up systems to continually track how app users behave, user retention , lifetime value , acquisition cost , and churn to measure success. ad-supported to $22.99

Analytic Tools 66

Analytic Tools Research Software Data Visualization Reporting Tools 66

The Product Coalition

MAY 11, 2022

But let’s imagine an e-comm project is Amazon: then the 0.01% fluctuation will mean losing millions of dollars on digital advertising alone. How to make metrics pyramid work Classification is a magic word when it comes to an effective metrics system. The reasons for such fluctuations are not always obvious. Let’s see how it works.

Data Visualization 158

Data Visualization User Testing Customer Experience Product Research 158

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150