The Product Coalition

JULY 2, 2022

It brings the best practices of the greatest product companies out there to all of you, based on what I heard from Marty and the other SVPG partners during the workshop. They are not even Amazon and Google which were born as tech product companies and are now large corporates (that have major product centers in Israel as well).

Workshop 114

Workshop Customer Feedback Technical Review Product Research 114

The Product Guy

JULY 4, 2019

Guest Post by: Magdaline Derosena (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Andrew Hsu]. I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. At Hewitt, I was a Business Analyst on the TWA (Trans World Airlines) and Nalco Team.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Mironov Consulting

APRIL 15, 2023

The other group (product, engineering, design, long-term support, product marketing) is trained and paid and rewarded to focus on overall impact for the whole installed base, long-term investments, and the need to support every line of code that any user has in production.  In Get it done, and move on.

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. I spend a lot of time sifting through documents, positioning and stories – trying to figure out who we’re talking about. You say potato, I say WTF.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. To begin with, the development of new functionality requires considerable resources, including people. In-house resources were enough to develop and support these services.

Banking 90

Banking Development Team Review Software Review Technical Review 90

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases. You can publish in-app onboarding tours , announcements, and launch surveys.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. TL;DR Interactive user guides use a combination of UI patterns that educate customers on how to use the product better. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you want to learn more about the consulting role vs the product role, read this article on the topic. This is what you should frame your resume around as this is likely the closest experience you have to being a product manager.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you want to learn more about the consulting role vs the product role, read this article on the topic. This is what you should frame your resume around as this is likely the closest experience you have to being a product manager.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases. All product managers want to delight and engage their customers.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Intercom, Inc.

JUNE 3, 2021

So today, Paul Adams , our SVP of Product, and I are bringing you a special episode of Intercom on Product. If you’re short on time, here are a few quick takeaways: You can’t balance short-term and long-term investments without considering the existing product strategy. Des Traynor: Welcome to Intercom on Product, episode 14.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. By acting on the data you collect, you can improve the product and the user experience.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. Why is Customer Engagement Important?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Customer Experience 97

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You also need to consider your budget when choosing a product. Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. Not exactly what you’re looking for?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 24, 2023

TL;DR An effective way to educate people about your product is by utilizing interactive user guides that incorporate various UX patterns to demonstrate how the product functions. Interactive user guides can take the shape of product tours and interactive manuals. All product managers want to delight and engage their customers.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

Appcues or Spekit – which is the best tool for customer feedback for your SaaS? So in this post, we’ll compare their functionality for customer feedback, and explain in more detail why Spekit is not the best choice. TL;DR Collecting customer feedback is an important task for any product team. Salesforce).

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 21, 2023

TL;DR Interactive user guides leverage various UI patterns to educate customers on how to use your product. They can be categorized into two types: full product tours (detailed walkthroughs) and interactive manuals (contextual in-app guidance). All product managers want to delight and engage their customers.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

FEBRUARY 28, 2023

With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming. TL;DR In order to develop a product-led SaaS , it is crucial to strive for achieving no-code growth. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Intercom, Inc.

JANUARY 12, 2022

Unless you’re looking at the data to understand why your customers are using your products, avoid making decisions based on your expectations of their motivations. When in doubt, start poking around with some basic product assumptions and go from there. I started in the policy world as an economics researcher at a think tank.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Spekit the best tool for customer feedback? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Customer feedback is any information provided by customers about their experience with a product or service. Why should you care about customer feedback?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Atlassian

JANUARY 13, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. Development teams usually create a list of guidelines known as coding conventions.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Product Innovation Educators

AUGUST 19, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Another reminder why new products need a workable business model. Products (wrongly) get created this way – product first, customer second, revenue third.

Data Visualization 50

Data Visualization Weak Development Team Customer Feedback Research Software 50

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

DISQO

DECEMBER 22, 2018

Whether or not your organization faces such a crisis, product leaders and innovators benefit from embracing a similar mindset and sense of urgency. Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Whether or not your organization faces such a crisis, product leaders and innovators benefit from embracing a similar mindset and sense of urgency. Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

Userpilot

NOVEMBER 17, 2022

There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. Their technology is excellent for using targeted feature adoption flows to quickly familiarize new employees with internal capabilities. Spekit is a product adoption tool with the main focus on employee onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

FEBRUARY 21, 2023

TL;DR No-code growth is an innovative method to achieve great product-led growth without having to code. To become truly “no-code”, it’s important to ensure your chosen no-code solution offers basic UI patterns , enables segmentation , provides product analytics features , and allows integration with third-party tools.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

The Product Coalition

OCTOBER 23, 2019

The ever-evolving preferences paired with the flexibility customers want at their fingertips pushes travel service companies to be inventive in their attempts to develop a fully-functioning app. The cool side of PWA is that you need to develop and maintain only one platform: your website. UX/UI development Hard to Build?—?Easy

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Intercom, Inc.

DECEMBER 13, 2018

It’s easy to connect the dots between mission and product when you consider the social media behemoth’s more than 2 billion worldwide users. Different products require different visions. Facebook’s mission statement has been examined everywhere from college business case studies to the hallowed halls of the United States Congress.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

Sachin Rekhi

MAY 17, 2010

The key enabling technology behind Mint is a company called Yodlee which developed the interfaces to connect to your bank transactions. Categories include communication, social networking, news, software development, and more. Mint simply licensed their service and created a compelling experience on top of it. RescueTime.

Data Visualization 60

Data Visualization Customer Experience User Testing Travel 60