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Brand health tracking: Your complete guide to smarter brand decisions 

Alchemer Mobile

72% of shoppers would stay loyal to brands they loved even if it meant paying more. But if you’re not measuring how your brand is performing, how can you build—or protect—that loyalty? That’s where brand health tracking comes in. What is brand health tracking? Think of it as your brand’s pulse check.

Branding 100
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Customer satisfaction surveys: Everything you need to know 

Alchemer Mobile

Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. They are also inclined to recommend the brand to others. To read more about this and how you can elevate your CX strategy in the future, download our Quick Guide to Transforming Your CX Strategy with Open Text Analysis!

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Future-Proofing E-commerce: Predictive Analysis for UX

UX Planet

Here at Lollypop, we assist brands in creating products that streamline and personalize e-commerce experiences for people worldwide. Understanding user preferences and behaviors helps us craft messages that are relevant and elicit a kind of connection and loyalty that is uncommon in the digitalera. Curious to learn more?

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When are Customers the Most and Least Happy? A Data Analysis of Customer Sentiment by Season

Alchemer Mobile

Ideally, the Love Percent is also a metric that can be tracked over time and over version history to gauge how incremental updates to the app impact the customer’s experience or used as a segmentation tool to message fans and critics in a different manner. What can we learn from this, and what should we do? We call this the “silent majority.”

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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

Rather than replacing human researchers, AI serves as a copilot, helping product teams uncover twice as many unique needs while reducing analysis time and eliminating bias. In this discussion, we’ll explore how LLMs are revolutionizing Voice of the Customer analysis.

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How WellNest Rebooted Product Strategy (eBook Preview)

Productside

Theyre facing mounting pressure, internal friction, and a big challenge: turning a well-known brand with a faltering product into a focused, outcome-driven organization. WellNest has a strong foundationbacked by a trusted 20-year-old brand and longstanding relationships with employers, employees, and practitioners.

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How Alchemer solves the biggest challenges in digital feedback

Alchemer Mobile

Pain Point #4: Lack of customization Generic, one-size-fits-all feedback interfaces can damage brand consistency and reduce response rates. Your customers expect a seamless, branded experience across all touchpoints. With Alchemer, you can customize every touchpoint to match your brand identity.