UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

Feedback Software

Userpilot

FEBRUARY 25, 2025

Thats why you need user session analysis. By combining contextual insights from session replays , heatmaps, and behavior analytics, user session analysis helps you interpret metrics through the lens of real user journeys. Session analysis maps actual navigation, uncovering repeated menu visits or detours.

Data Visualization

Alchemer Mobile

FEBRUARY 21, 2025

Surveys, combined with open text analysis, however, hold immense potential for uncovering deeper customer insights from customer feedback. In this post we explore how to effectively incorporate open text analysis into your CX survey strategy to unlock those deeper customer insights. How can we improve the user experience?

Customer Feedback

Userpilot

OCTOBER 19, 2024

The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys. Use advanced targeting options to display surveys to specific users based on criteria such as behavior , location, or device. Leverage AI-driven sentiment analysis to analyze and categorize open-ended responses quickly.

Feedback Software

Userpilot

MARCH 17, 2025

Users get access to help just when they need it. Ultimately, interactive user guides are the backbone of a successful onboarding strategy and should be a must for your user experience. Must-have features of good interactive user guide tools Not all tools are built the same. What are their key features?

Analytic Tools

Alchemer Mobile

NOVEMBER 13, 2024

Website feedback and online surveys : These collect opinions about digital experiences, focusing on usability and content quality. Businesses can use this feedback to improve website navigation, enhance user experience, and drive conversions. These tailored questions demonstrate to respondents that you value their feedback.

Customer Satisfaction

Userpilot

NOVEMBER 17, 2024

Inaction : Despite collecting user behavior data and building detailed reports , teams struggle to take meaningful action. Often due to analysis paralysis , overwhelming amounts of information, or a lack of clear insights that drive product decisions.

Data Visualization

UX Planet

JANUARY 12, 2025

It requires a thoughtful approach to user experience (UX), usability principles, and visual design to ensure clarity, accessibility, and functionality. In this article, well delve into the best practices for designing tables that convey information and enhance the overall user experience.

Data Visualization

Reveal

DECEMBER 23, 2024

Instead of guessing what users need, youll have concrete data on which features work, and which dont. Increased User Retention: Understanding user behavior allows you to personalize the user experience, keeping them engaged for longer. Improve product performance by fixing issues before they affect users.

Data Visualization

UX Planet

MAY 27, 2025

Put simply, we craft smart products that transform mundane shopping experiences into personalized adventures, like suggesting the perfect pair of sneakers based on your unique sports styleall thanks to Predictive Analysis. Were on a mission to transform user experiences, making every interaction a step toward greatersuccess.

Data Visualization

UX Planet

JUNE 17, 2025

By talking to real users, we discover their motivations, pain points, frustrations, and hidden needs. Competitive Analysis: What are competitors doing? Visibility and Discoverability: UX and SEO Optimization In e-commerce, if the user cannot find you, there’s nothing for you to “sell” them. What works for them? What doesn’t?

UX

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. Robust resource center functionalities for offering self-service help.

Data Visualization

Userpilot

NOVEMBER 29, 2024

Open the relevant chart > Open the microscope > Select “View User Streams” > Locate the streams with a session replay box > Click “Play Session.” The feature is available in event segmentation charts, funnel analysis conversion charts, and user journey map visualizations.

Data Visualization

Usersnap

FEBRUARY 24, 2025

This allows teams to create solutions that fill those gaps, improve efficiency, and provide a better user experience. Focusing on these areas ensures your product directly addresses user concerns, enhancing satisfaction and productivity. Understanding the user journey is also essential in the product discovery process.

Product Research

People-First Product Leadership

FEBRUARY 4, 2025

Pivot 1: CRM Strategist to User Experience Researcher Key Strategies: Leverage Your Unique Background : My communications skills became my secret weapon in translating complex tech concepts to marketing stakeholders. Client-Centric Innovation : I developed an "Emerging Media Trend Analysis Framework" for each client.

Data Visualization

Userpilot

OCTOBER 31, 2024

Sentiment analysis tools : Software that analyzes customer feedback, reviews, and social media mentions to determine public sentiment (positive, negative, or neutral). 21 product feedback tools for feedback collection and analysis We’ve analyzed the 21 best product feedback tools in the market.

Feedback Software

UX Planet

MAY 25, 2025

The secret often lies in the art of User Experience design. Because every touchpoint is a chance to enhance the user journey and maximize conversionssomething we delve into deeply in our Funnel Analysis atBlikket. But why focus on UX design at each stage of this funnel?

Data Visualization

Userpilot

OCTOBER 28, 2024

You can think of this as a 3-step process: Start by segmenting your power users by personas. Next, conduct a path analysis to identify the ideal path for each persona. Finally, recreate the relevant path for new users. userpilot.com How can Userpilot help you implement user onboarding strategies?

User Testing

The Product Guy

JULY 29, 2025

It removes much of the effort from analysis, but also removes the friction that once forced product teams to think. That tension points to one of the most underappreciated effects of AI in product teams today. AI expands your inputs faster than your ability to interpret them.

Product Research

Userpilot

FEBRUARY 26, 2025

With Userpilots funnel analysis , I can quickly identify how many users are dropping off at each stage of the customer journey. By clicking on the dropped-off users bar, I can see exactly who abandoned the journey and from there, easily watch their session replays to understand their experience.

Data Visualization

Userpilot

NOVEMBER 7, 2024

moments” : Pinpoint those specific instances where users experience the true value of your product. You can use tools like Userpilot’s funnel analysis to easily identify the Aha! Modjo Modjo’s demo plunges users right into the action, simulating a real-life call analysis experience.

Demo

Sequent Learning

OCTOBER 29, 2024

Product managers should include market analysis, customer insights, risk assessments, and anticipated ROI to reinforce the product’s strategic value. Use Business Cases to Justify Investment In a mid-to-large tech company, investments undergo greater scrutiny.

User Testing

Userpilot

JUNE 11, 2025

Discover how patients and providers are using your tool to streamline the processes Userpilot allows you to conduct path analysis to understand how users are completing tasks with your tool. Based on this insight, you can create dedicated flows to streamline your in-app processes and significantly improve the overall user experience.

Customer Experience

UX Planet

JUNE 1, 2025

This resource allocation reflects a fundamental truth: understanding and optimizing the current user experience often yields more substantial results than the constant introduction of new, unvalidated features. Case Study: VirginAmerica Virgin America undertook a complete website redesign in 2014, grounded in extensive user research.

User Testing

Reveal

JULY 29, 2025

Thus, Scalable analytics hinges on four essential pillars: Performance : Systems must deliver real-time responses, even under heavy loads from big datasets or thousands of concurrent users. Slow dashboards or unresponsive queries quickly erode user trust.

Embedded Analytics

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. If youre only finding out about these issues after users complain, youre already too late. Conversion funnel tracking : Analyzes where users abandon processes like the onboarding flow. The worst part?

Data Visualization

Userpilot

MARCH 4, 2025

Robust real user monitoring solutions, like Userpilot , capture 100% of interactions, ensuring you see the full picture: every hesitation, every bottleneck, and every Aha moment. How is real user monitoring different from synthetic monitoring? Run funnel analysis with Userpilot.

Data Visualization

Userpilot

MARCH 23, 2025

The only way to have a fighting chance is by focusing on the user experience within your mobile app. Try to understand what the in-app user journey is like. Why aren’t app users engaging with it more? And how can you turn them into active users? For example: Suppose you have an NPS of 20%.

Onboarding KPIs

Userpilot

MARCH 5, 2025

Scalability: Ensure the platform can handle increasing data volume and user activity without slowing down. Artificial intelligence (AI) capabilities: Like predictive modeling or sentiment analysis, can help you uncover hidden patterns in your customer data. Funnel analysis: Identify where users drop off in a multi-step process (e.g.,

Data Visualization

UX Planet

MARCH 9, 2025

To answer this question, you need to provide an in-depth analysis of the current state of design. Pain points introduce friction in user experience and reduce the comfort of interaction. Clearly highlight the main pain points and issues with the current user experience and how they impact business bottomline.

Product Research

UX Planet

APRIL 19, 2025

Evaluation : We create an evaluation matrix based on the 24 heuristics, enabling a systematic and comparative analysis of different design approaches. This analysis revealed fascinating design patterns: ChatGPT excelled in heuristics related to accessibility and ease of use, with a minimalist and intuitive interface.

Generative AI

Roman Pichler

APRIL 7, 2025

Second, offering AI-enabled product features, including a personalised user experience and user-specific recommendations, can give your product a unique advantage. [3] Lack of Empathy While you can use sentiment analysis to uncover user emotions, AI-based tools are no replacement for meeting users and customers.

Product Strategy

Userpilot

APRIL 30, 2025

.: If you want to ace mobile onboarding, I suggest you watch our webinar: How to Get Mobile Users to Stick: Onboarding & Retention Strategies That Work 2. Personalize user experience No one wants to feel like just another user. Channel Preference Analysis. Key Features: UI testing. Message Content Testing.

Feedback Software

Userpilot

FEBRUARY 4, 2025

Free to paid conversion rate This user metric measures the percentage of users who upgrade from a free trial to a paid plan. The free to paid conversion rate is a metric for assessing your onboarding and initial user experience. Retention is crucial for sustained growth and reducing customer acquisition costs.

Onboarding KPIs