Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Create a customer retention analytics dashboard to measure success across key metrics. For example, a cluttered product dashboard with lots of features can overwhelm the user, and increase mental fatigue and the time needed to complete their tasks.

Data Visualization 93

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 93

Userpilot

MAY 2, 2024

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Effective customer retention marketing tactics include: Build customer trust from the beginning with a professional website, case studies, testimonials, and transparent pricing. Let’s get to it.

Data Visualization 82

Data Visualization User Testing Customer Feedback Analytic Tools 82

Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. Analytics dashboard : Track all your adoption-related metrics in one simple dashboard. Userpilot analytics dashboard. Whatfix analytics dashboard. Walnut demo analytics dashboard.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Reporting Tools 90

Mixpanel

APRIL 18, 2024

In this article, I’ll show you how my team and I approach product rollouts at Mixpanel in four major stages—and why no step should go skipped. Make sure to continue monitoring customer feedback via different channels—support tickets, events, case study interviews—sometimes you’ll even see product feedback on social media channels.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

FEBRUARY 29, 2024

In this article, we walk you through everything you need to know about analyzing feature usage and its relevant metrics. Enhance the user experience : Study feature usage patterns to understand which features different user segments prefer and tailor their experience accordingly. Create custom dashboards with Userpilot.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Customer Feedback 85

Userpilot

JANUARY 9, 2024

In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Study behavior trends to highlight any UX designs users avoid. For example, let's say your goal is to study a specific product's adoption.

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Research Software 86

Userpilot

MARCH 5, 2021

This article will discuss the benefits of switching to a paid trial and go over when it applies to certain business cases. Also, check out this slideout that comes up when you start exploring the dashboard: Source: Ahrefs.com. Our favorite aspect of the Surfer onboarding is the dashboard. Source: ImgFlip.com.

User Testing 96

User Testing Data Visualization Customer Experience Customer Feedback 96

The Product Coalition

AUGUST 26, 2022

Articles with life hacks on how to solve the “Sales vs. Marketing” problems are all over the web. We could write a separate article to describe the way we study every system. However, in a nutshell, we can seldom study the whole system top-down. Then you are to study and describe the system top-down. Think more?—?it

Analytic Tools 120

Analytic Tools Research Software KPI Data Visualization 120

Product Talk

FEBRUARY 14, 2024

To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. If you are not reading this article in your feed reader, then the site is guilty of copyright infringement. Please let us know at support@producttalk.org.

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Analytic Tools Research Software Product Research Data Visualization 219

Userpilot

MARCH 14, 2024

Using a legacy pathfinder like this one can do wonders for your SaaS business: Tracking the steps users take to complete a specific event means you can study whether users take a less-than-optimal route or if they run into any friction. and analytics dashboards to monitor all the core product metrics.

Data Visualization 86

Data Visualization Analytic Tools Reporting Tools Customer Experience 86

Userpilot

MARCH 29, 2024

In this article, we’ve compiled 15 of the best behavior analytics tools for tracking user activity! Features and events dashboard in Userpilot. Mixpanel’s product metrics dashboard. Dashboards. Measure your marketing effectiveness by studying where your visitors come from. Pendo’s main dashboard.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Embedded Analytics 82

Userpilot

MAY 20, 2024

In this article, we’ll go over 16 tools that each product team may want to have in. Analytics dashboards : Userpilot’s analytics dashboards will give you a glance view of all the relevant adoption metrics such as the number of active users , sessions , average session duration, or product usage. Don’t fret!

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Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

APRIL 22, 2024

In this article, we’ll show you how to offer support effectively and on a scale! For example, resource centers , knowledge bases , help articles, managed community forums, product documentation, or automated chatbots. Userpilot ‘s resource center view from the dashboard. Read Kommunicate’s case study.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

Userpilot

JANUARY 16, 2023

This article shows you six of the best. Now we get to the meat of this article. Our platform automatically calculates the results—a glance at the dashboard will show you the percentage of promoters, passives, and detractors. Userpilot’s NPS dashboard. Mixpanel dashboard. Custify’s dashboard image.

Analytic Tools 102

Analytic Tools Feedback Software Data Visualization Software Review 102

Userpilot

MAY 22, 2024

This article will highlight 23 of the best UX research tools available in 2024. Visualizing quantitative data through dashboards : Userpilot offers premade dashboards and the ability to create custom ones, making it easy to visualize quantitative data. Viewing dashboards created in Userpilot. UserTesting dashboard.

Data Visualization 89

Data Visualization Research Software User Testing Analytic Tools 89

Userpilot

OCTOBER 21, 2022

This article shows you eight examples and lessons to learn from each. Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. The software allows you to work with multiple social media platforms from one dashboard. Engagement analytics on Userpilot’s dashboard.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 84

Userpilot

AUGUST 5, 2023

You would want to choose the software that best suits your business requirements, which will discuss later in the article. Below is an example of a feature analytics dashboard by Userpilot. You can use this dashboard to determine which features are the most popular among users and which show poor engagement.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 82

Userpilot

MARCH 12, 2024

This article helps you identify and eliminate them by answering the following questions: Why do users stop using certain features? You can visualize the result in a comprehensive dashboard like the one below, to see the total number of events and interactions. Userpilot’s features and events dashboard.

Data Visualization 81

Data Visualization Onboarding KPIs User Testing Analytic Tools 81

Userpilot

MAY 9, 2024

That’s why tools like Userpilot make things easier by enabling you to track growth metrics with no-code analytics dashboards. Plus, in addition to available templates, you can also create custom dashboards of your own. Create custom analytics dashboards in Userpilot.

Data Visualization 81

Data Visualization Customer Experience User Testing Marketing 81

Userpilot

FEBRUARY 29, 2024

In this article, we answer the question: how does user behavior analytics work? Instead, use product usage dashboards from behavior analytics software such as Userpilot to view all your key metrics in one place. Userpilot’s product usage dashboard. Features and events dashboard in Userpilot.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software User Testing 81

Userpilot

JANUARY 31, 2024

This article explains: What user behavioral analysis is Why it’s important The key steps in the analysis process Different types of analyses Let’s dive right in! TL;DR User behavior analysis is the process of studying user activity inside the product aimed at identifying user needs and pain points and improving UX.

Data Visualization 52

Data Visualization Customer Feedback User Testing Customer Experience 52

Roy Madden

FEBRUARY 15, 2022

Case Study. ” The Threat Intelligence Dashboard in Feedly shows trending articles, trending vulnerabilities, and trending attackers. David and the team save relevant articles to a Team Board, which sends a Newsletter automatically each week. It brings me information that I don’t have to go get on my own.

Data Visualization 83

Data Visualization Customer Experience Artificial Inteligence Dashboard 83

The Product Coalition

OCTOBER 24, 2023

But wait, this is more than just another article on product management. This point is corroborated by the article and podcast ‘Psychology of Product Management: Unlocking Human Insights,’ which discusses the intersection of psychology and product management. But we don’t stop there.

Analytic Tools 114

Analytic Tools Customer Experience Data Visualization Product Research 114

Userpilot

MAY 7, 2024

In this article, we’ll show you how to collect user feedback and which metrics to track. For example, analyze NPS responses by building an NPS dashboard for insights at a glance. Track user satisfaction over the years and visualize the results on a dashboard. Compare the results to previous periods.

Product Research 75

Product Research Data Visualization User Testing Customer Feedback 75

Userpilot

MARCH 26, 2024

This is the article's main question, so if you're looking for the answer, you're in the right place. You can create them manually from templates or use ready-made reports and dashboards from analytics tools. Step 4 is about choosing the right template or analytics dashboard for the report. Sounds interesting?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

JANUARY 29, 2024

In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. You can perform this research by conducting surveys, observational studies, and other forms of research to learn what your competitors are doing right.

Feedback Software 97

Feedback Software Analytic Tools Research Software Data Visualization 97

Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. If you used Userpilot for the survey, you’d get a beautiful dashboard that looks something like this: Userpilot NPS dashboard. This helps you in studying churn patterns and identifying at-risk customers.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software User Testing 83

The Product Coalition

JUNE 28, 2020

I did a bit of research on the cost-benefit of having a centralised dashboard to manage client’s ads with the selected channels and running multiple channels for individual clients. While the designer was busy sketching out the interface and other web pages, the dev was equally busy coding the dashboard and figuring out the integrations.

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Data Visualization Technical Review Software Review Product Management 130

Userpilot

MARCH 4, 2021

A study by consulting firm Experience Dynamics found that 79% of users are prepared to search for another site if your business isn’t able to provide them with what they want. Another study by Microsoft suggests that 52% of people think that businesses should act on feedback from their customers. Delighted Dashboard.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Product Coalition

MARCH 17, 2020

For example, creating case studies includes approaching potential partners, tracking their results, writing a study, and promoting it using SEO strategy or through paid campaigns. A solid KPI dashboard allows you to turn a mush of data into actionable insights and directions. Average Session Duration? Onboarding Engagement?—?tracking

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userpilot

AUGUST 7, 2019

There are various articles on the best practices for Customer Success, but all of them are saying the same things over and over again. Note: This article has embedded real-life examples, strategies, and cases from the author and her company, Growbots. This is probably one of the most important topics in this article. Not before.

Feedback Software 48

Feedback Software Customer Experience User Testing Research Software 48

Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. The Exploration dashboard within Google Analytics allows you to run a variety of comprehensive, custom-built analyses of your raw data. Hubpot’s funnel analysis dashboard.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Reporting Tools 87

Userpilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. But aspiring students are advised to study the following under a bachelor’s degree – business management, statistics, economics, or computer science. Let’s dive in!

Data Visualization 76

Data Visualization Reporting Tools Analytic Tools Research Software 76

Userpilot

APRIL 21, 2023

In this article, we cover: What to include in your resource center 8 SaaS examples to inspire your new resource center How to create a help center in just three steps Let’s get started. TL;DR An in-app resource center is a space where users can find educational content and help articles within the application itself.

Feedback Software 82

Feedback Software Analytic Tools Data Visualization Embedded Analytics 82

The Product Coalition

FEBRUARY 28, 2022

In this article, we will focus on the 1st question. <- Target column to predict I have tried to keep the technical part below simple to keep the scope of the article reasonable. One can pick the top 10 variables present in the variable importance list and use that to show in the dashboard.

Artificial Inteligence 138

Artificial Inteligence Data Visualization User Testing Analytic Tools 138

Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. Common discovery techniques include: Field studies Diary studies User interviews Stakeholder interviews Requirements and constraints gathering Exploring phase In the exploring phase, you try to gain a better understanding of user problems and the scope of the design process.

Product Research 79

Product Research User Testing Research Software Data Visualization 79

Userpilot

MARCH 10, 2024

In this article, we’ll take a closer look at different examples of behavioral patterns. You can also combine all these reports with a detailed analytics dashboard to study them all at once and gain more comprehensive insights. Product usage dashboard in Userpilot.

Data Visualization 83

Data Visualization User Testing Customer Feedback Customer Experience 83