Gainsight

MAY 23, 2023

This article was written by Phil Wainewright and originally published in Diginomica. This aligns with the vendor’s view of Customer Success, particularly among its largely SaaS customer base, as something that should permeate across the enterprise. It’s not just a team. So it’s complicated for the customer.”

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

Hutwork

MARCH 9, 2018

Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. Here are the top 33 most amazing product management articles in no specific order.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Guy

JULY 17, 2017

In this article, we will briefly explore one part of these interactions, specifically between the user and product itself. While it sounds simple, it is the most critical and often the most ignored part of the product development cycle. People use products, people develop products. How To Do Enterprise SaaS User Onboarding.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Onboarding KPIs 100

Roadmunk

SEPTEMBER 21, 2017

I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader. This list is not the be all end all; there are countless ‘must-read’ articles for PMs. I’ve hand-picked articles that specifically helped me during key moments in my career.

Article 81

Article User Testing Product Research Technical Review 81

People-First Product Leadership

JULY 17, 2023

In this week’s newsletter, I’m focusing on articles which will help you navigate through the product management fog and learn practices that help setup product teams for success. When applying these articles to your work, consider your set of “it depends” variables and make the techniques your own.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

The Product Coalition

MAY 19, 2022

In this article, we’ll touch upon the benefits of a WMS in the supply chain. The WMS integrates with other systems (for example, enterprise resource planning software), runs in the cloud (software as a service) or on-premise (a logistics company maintains the platforms itself). What is a warehouse management system?

Analytic Tools 123

Analytic Tools Systems Review Data Visualization Software Review 123

ProductPlan

DECEMBER 1, 2021

The product team must then develop and execute its product strategy within those boundaries. The founding team sees long-term value in not having to make decisions based on the demands of outside owners. The senior leadership team is responsible for establishing the business strategy and communicating it across the organization.

Product Strategy 95

Product Strategy Strategy Onboarding KPIs User Testing 95

Mironov Consulting

DECEMBER 17, 2023

In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of specials and “small requirements.”    The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Far away.    Hard to see. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

The Product Coalition

SEPTEMBER 10, 2019

How I Learned to Lead a Cross-Functional Product Team with Limited Resources For product managers, especially those at large organizations confident in their market position, it seems normal to have a permanent team (or even several teams), ready to serve and execute any request on demand. Buckle up, here come my principles!

Weak Development Team 60

Weak Development Team Analytic Tools Data Visualization Customer Experience 60

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. In this article, we’ll uncover the common branding mistakes that have haunted both enterprises and small ventures. Budget constraints: Small businesses often operate on shoestring budgets.

Branding 89

Branding User Testing Product Research Data Visualization 89

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. Best for large enterprises. ease of use.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. In short, the feature allows teams to collect and prioritize feature requests at scale.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

eG Innovations

MAY 3, 2021

Many of our customers are large enterprises with critical highly-available and secure infrastructures. However small or large your enterprise is though, it’s a methodology and mindset that you can embrace with plenty of free and open-source tools out there to assist you. There are many ways to use IOMeter. WAN Emulation.

Data Visualization 105

Data Visualization User Testing Product Research Testing 105

The Product Guy

AUGUST 13, 2020

Are reading articles, taking online courses, watching videos and participating training program enough to make one a good product manager? How to learn by doing it and lead a new team at the same time? How to plan for future growth for oneself, the product team and the products overall?

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

Userpilot

OCTOBER 10, 2022

In this article, we’ll cover the key metrics you need to develop an informed feature adoption strategy and discuss how you can improve them. Feature adoption allows you to separate the successful features from the underperforming ones. Uncover weak spots and improve feature adoption. We’ve got you covered!

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. I compiled this guide back when I was training product managers on my team to be able to run user interviews. Questions not to ask There are such things as bad questions when you’re interviewing a user.

User Testing 124

User Testing Customer Feedback Customer Experience Data Visualization 124

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. We’ve gathered a list of articles, videos, and podcasts you can check out: Planning for hypergrowth in EMEA with Mark Rudden of Browserstack.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Product Innovation Educators

JUNE 12, 2023

First, how can product managers establish processes to enable their teams to succeed? Processes include forums to sync with different members of your team and other teams, forums to get leadership alignment, ensuring high quality of deliverables, and OKR planning. 6:10] Tell us more about processes to help our teams succeed.

User Testing 93

User Testing Customer Feedback Customer Experience Product Management 93

The Product Guy

JUNE 11, 2018

The most important take-aways were the importance of consistent one-on-ones and realisation that team diversity can sometimes oppose the team culture and this is not a bad thing. Of course we had internal discussion about this situation in my team. Company culture vs team diversity. Mentorship experience.

Weak Development Team 97

Weak Development Team User Testing Product Management Product Manager 97

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. Best teams on a budget who need the basics. So if you’re a mobile app team, consider using a mobile-first analytics platform. What is FullStory used for?

Data Visualization 113

Data Visualization Analytic Tools Feedback Software Reporting Tools 113

Atlassian

JANUARY 13, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. Just one line of poorly written code can drive an enterprise into the ground, meaning that your projects can also come to an end because of them. Development teams usually create a list of guidelines known as coding conventions.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. This is my motivation behind writing this article. This article explores multiple aspects of product management. Product Roadmap. QA + Rework.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A bad CEO takes the credit and passes on the blame. A bad CEO assumes they have the best idea in the room.

Data Visualization 109

Data Visualization Weak Development Team Technical Review Software Review 109

The Product Guy

APRIL 9, 2020

What about stepping up to lead a team while a coworker is out on leave or joining a new team and having to earn their trust in less than a month? . Using existing behavioral and habit formation research, I developed and employed a simple and effective framework. Have you ever had to talk a difficult customer down from the ledge?

Framework 189

Framework User Testing Product Research Weak Development Team 189

Userpilot

AUGUST 31, 2023

In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. Both Heap and GA4 come with a free plan and premium options for large businesses and enterprises. Premier: This plan is also a custom one you can negotiate by contacting Heap’s team.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

The Product Coalition

MARCH 23, 2022

The article discusses an approach to solving the “Cheaper/Faster/Better” problem from the lens of Vertical Integration. I apply this lens to a startup that develops solutions in the health-tech market. While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different.

Startups 130

Startups Fractional CTO Technical Review Software Review 130

The Product Coalition

FEBRUARY 15, 2021

Shall I notify you about articles like this one? Fast-growing’ in the sense of this article refers to startups of at least 200 staff strong. In my experience, the challenges of becoming a learning organization can only be handled effectively by self-organizing teams. including Scrum as a framework?—?work

Agile 180

Agile Startups Technical Review Software Review 180

Usersnap

AUGUST 4, 2020

So if you’re thinking about making the switch to Jira or Trello, this article is the right place for you. And if you’re here to find the best project management tool available, I have some bad news for you. Requirements differ from company to company, from team to team, and even from person to person. The basics of Jira.

Data Visualization 98

Data Visualization Reporting Tools Feedback Software Research Software 98

eG Innovations

JANUARY 19, 2023

In this guide I teamed up with eG Innovations to talk about what Citrix latency is, why it matters, and how we can improve it. If any of these devices are underperforming, they may process the ICA traffic slower and this results in increased overall latency. What is Citrix Latency?

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

eG Innovations

JULY 26, 2022

” This article is not just for SREs or IT support. Ensuring a great user experience is a team sport. Stakeholders across the organization – SREs, IT Operations, developers, helpdesk and support staff, webmasters, business and product owners can derive incredible value in a real user monitoring tool. An Apdex below 0.5

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Develop new opportunities.

Reporting Tools 141

Reporting Tools User Testing Research Software Product Research 141

Userpilot

SEPTEMBER 2, 2022

In this article, we’ll look at various customer training tools available on the market. You can include different content formats in your help widget —video, in-app flow triggers, webinars, articles, feedback, etc. Growth: Allows you to have up to 10,000 MAUs, and you can bring 20 team members onboard. Userpilot Pricing.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

eG Innovations

SEPTEMBER 29, 2022

Every article you find about reducing Azure cost will invariably mention ensuring any unused (especially PAYG) resources are identified and shut down/deleted. We’ve covered in a previous article how eG Enterprise can automate monitoring alerts from Azure Advisor into the IT system without bespoke scripting, see: What is Azure Advisor? |

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

The Product Guy

JUNE 18, 2020

Ruthless prioritization translates to product teams spending time building the right thing at the right time. This discipline is the bread & butter for a winning product team, but building an effective product process takes a lot of trial and error. Would like to get your thoughts around that in the article. Better Products.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. The majority of Heap's clients are large enterprises, like Uber or Salesforce. Heap Pricing.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98