eG Innovations

MARCH 9, 2023

eG Enterprise v7.2 includes significant enhancements to our support for Citrix VDI and VDA monitoring allowing administrators to proactively monitor their Linux digital workspaces and the user experience alongside and more comparably to their Windows workspaces. We took Wilco’s comments on board and from v7.2

Customer Experience 86

Customer Experience User Experience Data Visualization Analytic Tools 86

Userpilot

NOVEMBER 29, 2024

This article dives deep into Amplitude’s session replay , exploring its characteristics, use cases, and limitations. Amplitude’s Session Replay feature is available in all its pricing tiers ( Starter, Plus, Growth, and Enterprise ). Then, you are in the right place! This means you can access it for free on the Starter plan.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience User Testing 105

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. As we’ll explore in this article, effective product management requires a unique blend of skills that goes beyond traditional leadership models.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Guy

JULY 30, 2024

By placing the product at the center of the growth strategy, PLG drives customer acquisition, conversion, and retention through exceptional product experiences. This article explores the core principles of PLG, its benefits and challenges, and provides real-world examples to inspire new ideas and insights.

Customer Feedback 186

Customer Feedback Data Visualization Customer Experience Onboarding KPIs 186

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Guest Post by: Kennan Murphy-Sierra (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Jordan Bergtraum].

Product Management 300

Product Management Product Manager Reporting Tools Technical Review 300

Product Talk

JANUARY 3, 2024

While he’s worked in a range of roles and companies, he describes his focus as building enterprise applications for some of the largest companies. In an enterprise organization, I think we all have to understand we’re here to build revenue both near term and long term,” he explains.

Product Research 311

Product Research Customer Experience Research Software Reporting Tools 311

Mind the Product

MAY 5, 2020

You can bet that every help article is being perused in hopes of unlocking the deep corners of your product’s functionality. Tools that are built around enriching multi-user experiences will triumph (Image: Shutterstock). Along with this comes your ability to explain and support your product.

Reporting Tools 217

Reporting Tools User Testing Customer Experience Software Review 217

Userpilot

OCTOBER 28, 2024

Some factors to consider include the… Number of affected users. Customer tier (enterprise vs. free trial). Userpilot’s resource center also helped improve the user journey of their customers, with how-to videos and articles to support users 24/7. Not sure how to prioritize? Frequency of reported issue.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

The Product Coalition

DECEMBER 13, 2021

The below image is a simple framework but it is a growth platform that helps in setting up startups, mid-size or even big enterprises. Business outcomes: It represents the intent of goals and strategies and important attributes to evolve the enterprise/product roadmap. It is not an enterprise where fancy design and jargon works.

Framework 185

Framework Startups User Testing Onboarding KPIs 185

The Product Guy

SEPTEMBER 12, 2017

Some products use explainer videos to tell their users how to benefit from a new feature. This is more likely to work for a mobile app for consumers than for a desktop application for enterprise. Remove features that your users are not using, while being careful to not damage the user experience with other features.

Research Software 273

Research Software User Testing Analytic Tools Product Research 273

The Product Coalition

JULY 29, 2022

The emergence and evolution of data science have been one of the biggest impacts of technology on enterprises. Yes, that is what we are going to do in this article. As new apps, businesses and technologies keep emerging, there is, indeed, a dire need to enhance user experience, and ML is doing pretty well in that department.

Artificial Inteligence 198

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 198

The Product Coalition

MAY 16, 2021

The company’s services embrace three essential aspects: strategic business consulting, user-centric design, and impactful engineering. It delivers services for startups as well as for mid-sized companies and big enterprises. Hopefully, this article will be helpful for you.

Analytic Tools 166

Analytic Tools Research Software Startups Development 166

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. FullStory dubs itself a “Digital Experience Intelligence (DXI) platform” using web and mobile analytics to understand user behavior.

Data Visualization 146

Data Visualization Analytic Tools Feedback Software Reporting Tools 146

Sachin Rekhi

JULY 6, 2017

Interaction friction is what I hear talked about most often amongst product designers, but the higher levels of cognitive friction and emotional friction are equally important to solve for to build a great user experience. Interaction friction refers to friction a user experiences when interacting with your product's interface.

User Friction 167

User Friction Customer Experience User Testing Customer Feedback 167

The Product Coalition

JANUARY 12, 2022

Outstanding UX: One of the strongest pillars of product-led growth is the user experience which is unlike traditional sales that usually promises more to a customer than actual product performance & experience. No matter how much better experience Slack gives, it has preyed on a big fish ecosystem.

Research Software 196

Research Software Technical Review Strategy Product Research 196

UX Planet

MARCH 3, 2025

The evidence leans toward continuous A/B testing and fast loading times (under 3 seconds on mobile) to enhance user experience and conversions. Personalization: Tailor content for different audience segments, like creating separate pages for small businesses versus enterprise clients.

User Testing 57

User Testing Research Software Data Visualization Reporting Tools 57

Reveal

JUNE 24, 2025

By embedding analytics directly into your application, you empower users to filter, drill down, and act on data without turning your developers into report builders. You maintain full control over the experience, deployment, and pricing model. Self-service capabilities are what make that experience scalable. No ticketing system.

Embedded Analytics 59

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 59

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. For more information, please refer to my article “ Scaling the Product Owner Role ”. I call these individuals Feature Owners.

Feedback Software 231

Feedback Software Research Software User Testing Customer Experience 231

Userpilot

DECEMBER 31, 2024

It helps minimize friction in the user journey and ensures that users reach the Aha! In this article, well dig deeper into Userpilots resource center feature, discuss different use cases, and show you examples from real-world users who benefitted from it. Its particularly helpful when you cater to a global user base.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Feedback Software 52

The Product Coalition

MAY 24, 2023

The market is rapidly evolving and it is expected that the online gambing enterprise will reach $97 Billion by 2025. In this article, we will explore an ultimate guide for startups and game-related business seekers to develop a casino game in USA, UK, and India. The enterprise of Casinos has always been a center for innovation.

Software Review 158

Software Review Development Technical Review Customer Experience 158

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Unify data and simplify partner integrations with enterprise-class security and reliability. Core mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

JULY 29, 2024

This article will help you conduct your own by providing you with a competitive analysis example and some templates. Microsoft Teams targets enterprises by offering video conferencing. Wrike caters to larger enterprises with Gantt charts and resource management tools. Wrike targets enterprises with content marketing.

Data Visualization 111

Data Visualization Research Software Reporting Tools Feedback Software 111

Userpilot

AUGUST 30, 2023

Heat map tools allow you to track user actions on your website or app. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs. Hotjar is great for visualizing user behavior with heat maps and session recordings. Userpilot’s pricing policy.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

UX Planet

JUNE 20, 2025

This article is for every curious beginner, every senior designer looking ahead, every AI educator, and every founder or VP seeking a competitive edge. A well-placed button, a personalized CTA, or a redesigned flow can shift customer acquisition costs or shorten enterprise sales cycles. This isn’t science fiction.

Research Software 65

Research Software Feedback Software Data Visualization User Testing 65

Userpilot

JANUARY 31, 2024

To help you know which tool to use, this article will cover the ten best product analytics tools. TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. They provide insights to improve user experience and meet customer needs. Enterprise Plan : Custom pricing.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. TL;DR Userpilot is an all-in-one product growth platform that helps boost growth metrics at every stage of the user journey. Enterprise offers custom roles and permissions, SAML 2.0

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

The Product Coalition

MARCH 3, 2023

While both PLG and traditional methods have their advantages, they offer a siloed view, often resulting in different user experiences depending on the part of the organization involved. A holistic CJ approach focuses on a unified experience, providing additional insights into customer behavior at every step.

Customer Experience 158

Customer Experience Customer Feedback User Testing User Friction 158

The Product Coalition

JANUARY 27, 2024

I would like to thank Tremis Skeete, Executive Editor of Product Coalition, for his valuable contributions to this article's research, development, and writing. This software also helps automate and streamline compliance with non-financial regulatory and reporting frameworks, which is highly relevant to larger enterprises.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences. Beacon : Announce process changes and feature updates to users with ease using beacons.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

The Product Coalition

MARCH 18, 2021

Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? If you are then you need to know how to build a SaaS application, and that’s exactly what we will cover in this article. Native apps deliver the best user experience and performance. billion by 2026.

Feedback Software 170

Feedback Software Research Software Reporting Tools User Testing 170

Userpilot

MARCH 24, 2025

This article shares exciting mobile product manager roles and showcases standout candidates in the field. In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

UserVoice

JULY 28, 2017

In This Article. Retention rate and churn rate should again be based on the typical term length and billing period, so if you are dealing in enterprise SaaS, retention rate is number of customers who extended their contract in the period / number of customers whose contracts where up for extension. The One Metric That Matters Approach.

Data Visualization 252

Data Visualization User Testing Customer Experience Reporting Tools 252

Arkenea

APRIL 10, 2025

Whether you are a startup evaluating your first development project or an enterprise looking to optimize your delivery model, this article provides clear, actionable insights to make informed decisions. Prototyping and design: Wireframes, mockups, user experience flows.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Guy

NOVEMBER 15, 2019

Before the start of The Product Mentor programme I wrote an article about “The cost of non-compliance” where I described how the relative cost of fixing defects increases exponentially the later in the design/development process the defect is identified and fixed. More About The Product Mentor. Better Decisions.

Product Research 186

Product Research User Testing Research Software Customer Experience 186

Userpilot

MARCH 29, 2023

In this article, we’ll dive into Amplitude’s pricing structure, plans, pros, and cons. TL;DR Amplitude is a product analytics tool that helps businesses understand user behavior and optimize user experiences. Amplitude has a freemium pricing model with one free and two premium plans: Growth and Enterprise.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

APRIL 26, 2022

This article breaks it down, showing its features, limitations, and available alternatives. The Pendo Resource Center is used to provide on-demand support to your users, just as every other resource center that you would implement in-app. Only Pro and Enterprise subscribers have access to it. What is Pendo Resource Center?

Embedded Analytics 98

Embedded Analytics Analytic Tools Feedback Software Data Visualization 98

Userpilot

MARCH 18, 2025

Todays users demand seamless experiences across various communication channels , whether on mobile or web, and expect instant, personalized interactions that feel intuitive and relevant. As product managers, the challenge goes beyond delivering consistent cross-platform customer experiences.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52