Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. Lack of depth in customer health scores can result in false-positive reports of happy customers who unexpectedly churn. In fact, its purpose is to celebrate!

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Business Growth and Sustainability Small businesses face challenges in financial reporting, cash flow management, and accessing funding.

Analytic Tools 86

Analytic Tools Data Visualization Research Software Reporting Tools 86

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Read the article to know what it is? Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. processes, tools, products, and services.

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Reporting Tools Software Developers Software Development Feedback Software 124

The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.

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Software Developers Software Development Reporting Tools Software Review 78

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? Architect, Tech Lead, Solver, and Right Hand. I don’t know.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Userpilot

AUGUST 31, 2023

In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Intercom, Inc.

MAY 25, 2022

At Intercom, we aim to run less software. We exclusively build on top of a very small set of core technologies. We also partner closely with AWS on new technologies and approaches designed to future proof our rapid growth. This allows engineers to observe production without the need to write any additional code. .

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Reporting Tools Customer Experience Data Visualization Software Review 252

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. A report from McKinsey supports this, predicting that AI brings in as much as $13 trillion in economic activity by the year 2030. This is a plus when coordinating with the technical team.

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Artificial Inteligence Technical Review Analytic Tools Research Software 52

Userpilot

MARCH 25, 2024

Behavior Flow analysis was one of the key reports in General Analytics. In the article, we show you how to replicate the behavior flow report in GA4. The report mapped out all user actions leading up to a conversion goal. Path exploration is one of many reports available in GA4. Let’s get right to it!

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Reporting Tools 102

Userpilot

NOVEMBER 6, 2023

An experience gap can be created due to several factors, such as: – Misunderstanding your customers and their expectations. – Providing an incoherent customer experience due to the lack of an omnichannel strategy. Such unmet expectations can occur due to several reasons. Generating funnel reports in Userpilot.

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Userpilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders.

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Atlassian

JANUARY 13, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Just one line of poorly written code can drive an enterprise into the ground, meaning that your projects can also come to an end because of them.

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Software Review Feedback Software Reporting Tools Weak Development Team 59

Userpilot

JANUARY 20, 2024

This is the main question we explore in this article. Once a hypothesis is proven right, generate solution ideas and prioritize them in terms of impact and technical feasibility. For example, you may consider not only the impact of the solution but also its technical feasibility. Let’s dive in, shall we?

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Feedback Software Analytic Tools Research Software User Testing 115

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

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Reporting Tools Agile Feedback Software User Testing 123

Userpilot

DECEMBER 6, 2023

That’s what you’ll find out from this article. The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Dogfooding is a common practice in tech, and lots of companies use it to improve their products: Userpilot uses its own tools to onboard and guide users.

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Userpilot

JUNE 9, 2022

Userlane’s code-free digital adoption platform runs as an overlay on software applications. The software allows you to create in-app, interactive content that guides users through processes in real-time and offers them intuitive on-demand assistance, within any browser-based application. Userlane Reviews.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 24, 2024

This article shows you 11 examples across different user journey stages. Review generation user flow. Path analysis report generated with Userpilot. If you want to dig deeper, you can also observe heatmaps , feature reports , and other analytics tools to identify popular actions and the UI elements users love interacting with.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. How frustrating would that be?

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The Product Coalition

NOVEMBER 17, 2023

However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem. Machine learning provides rapid computational power and requires less coding, facilitating faster data processing.

Data Visualization 118

Data Visualization Artificial Inteligence Reporting Tools Information 118

Userpilot

JANUARY 9, 2024

In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Review and analyze to identify improvement opportunities. Put it all together in a shareable UX audit report. Use language familiar to the user instead of technical jargon.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Gainsight

AUGUST 24, 2020

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . We’ve identified three critical steps for optimizing tech-touch customer onboarding.

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Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

AUGUST 31, 2023

In this article, we'll go through the main differences between both tools to help you understand which one is better for you. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Department of Product

OCTOBER 26, 2023

Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. Microsoft impressed with a 27% jump in net income as the company reported revenues of $56.52 amid challenges at home due to increased state control of LGBTQIA content. The company boasts 7.3

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. A Cision PR Newswire report projects the SaaS market to grow from $158.2 A Cision PR Newswire report projects the SaaS market to grow from $158.2 billion in 2020 to $307.3

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Feedback Software Research Software Reporting Tools User Testing 129

PMLesson's Ace the PM Interview

JUNE 19, 2022

You will need extensive technical experience to qualify for most professional cloud architect positions. That's why we wrote this article, to help give you a better sense of the cloud architect career path in 2022. Cloud architects, however, are responsible for using cloud computing technologies to engineer these solutions.

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. It’s super-easy to provide visual feedback on prototypes or report bugs with this Google extension. Similar to Ghostery, the Wappalyzer Chrome extension lets you identify software that is installed on any particular website. Link: Hiver.

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Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Mixpanel

APRIL 18, 2024

In this article, I’ll show you how my team and I approach product rollouts at Mixpanel in four major stages—and why no step should go skipped. Before a line of code is written or a button is designed, we need to understand the personas that will be using this new feature and their true needs. For example: What is the feature?

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Data Visualization B2B User Testing Customer Feedback 101

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. In many cases, this means training employees on how to use software that’s part of their job.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

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PMLesson's Ace the PM Interview

MAY 16, 2022

This article is part of our series on Security Engineering. If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. It is currently one of the most in-demand tech positions. In this article, you'll learn: What Is a Security Engineer? 🔓 Hey there!

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Userpilot

MAY 14, 2023

In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. The following is Brand24’s report on keyword mentions. The best solution is to ask them directly. What would that be?

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Feedback Software User Testing Customer Feedback Analytic Tools 98

UX Studio: Product Management

JANUARY 11, 2021

In this article, we’ll give some examples of how to increase the success of product development by improving the collaboration between the UX team and the developers. When designs are technically infeasible, and they don’t get implemented, valuable time is wasted. ? At UX Studio , while we develop our products, uxfol.io

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Weak Development Team Feedback Software Reporting Tools Research Software 94

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. UserGuiding reviews. Let's take a closer look at some of the user reviews that their customers posted online.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. The platform allows you to build product tours and walkthroughs without any coding.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. You need to install a snippet of tracking code at the top of your site and Heap does the rest. G2 reviewers give Heap an average score of 4.3, G2 reviewers give Heap an average score of 4.3, Heap vs Pendo: Heap Review.

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