Artificial Inteligence Customer Feedback KPI 
Alchemer Mobile
OCTOBER 21, 2021
What have been your favorite ways to connect and get feedback from your customers? So a lot of times, it comes down to: How do I manage the expectations of somebody who’s measuring something completely differently from me and reconcile that with my own KPI?” What strategies do you use to prioritize your product roadmap?
Intercom, Inc.
DECEMBER 8, 2020
Modern customers expect quick, personal, and effective service. To provide this, you must understand how your customer experience stacks up against these expectations. Data alone won’t produce results, but it will help you to contextualize customer behavior and feedback to provide better service faster.
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The Product Coalition
FEBRUARY 14, 2023
Everyone talks about getting insights from digital products and processes, yet I’ve seen it done wrong so many times that the subject demands revisiting, especially in light of the emerging field of DataOps. If metrics are not stable, data-related problems will quickly compound and stymy efforts to generate insights.
The Product Coalition
MAY 12, 2020
One of the main advantages of working in many machine learning products is the ability to simulate a scenario based on historical data by performing offline experiments. If a 10% offline increase in a KPI only translates to a 0.1% Let’s dive into it. The next step is to split the data into a training and evaluation set.
Userpilot
AUGUST 29, 2022
Wondering how you can leverage sentiment analysis to improve customer experience? Customers are actively sharing their thoughts on social media and review sites, making these places valuable sources of customer feedback. To access this large pool of actionable data, you need to conduct sentiment analysis.
Birst BI
DECEMBER 18, 2018
Despite the efforts of Cloud BI vendors making it easier for users to acquire, explore, and analyze data sources without IT dependency, lack of data literacy and analytic skills still hinder widespread adoption for data-driven decision making. What happens next is a treasure hunt in identifying the drivers of the KPI’s behavior.
Userpilot
FEBRUARY 29, 2024
As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. UXCam is a product analytics software optimized for mobile customer insights.
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