Userpilot

JULY 5, 2022

Breakthrough, disruptive or radical innovation are all more dramatic and often involve challenging the existing business model or introducing completely new technology. Small but regular improvements are a more reliable way to achieve product-market fit. Disruptive innovation is what many SaaS startups aspire to.

Feedback Software 89

Feedback Software Analytic Tools Research Software Product Research 89

Product Management University

AUGUST 15, 2023

The biggest difference between product management and portfolio management is product management focuses specifically on the success of each product whereas portfolio management focuses on the success of the company (the portfolio) in chosen market segments. Traditional Product Management Here’s the other problem.

Product Management 246

Product Management Product Manager White Paper Management 246

The Product Coalition

DECEMBER 21, 2020

We’ll explore how you can test and research ideas for your product, service, or business model. It’s a framework to make quick, painless, and informed judgments about your idea so that you know whether it’s worth pursuing. It can be used to validate new logos, slogans, marketing collateral, or branding. Let’s dive right in!

User Testing 156

User Testing Product Research Research Software Feedback Software 156

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

FEBRUARY 25, 2024

The model is quick to implement, making it one of the best product development frameworks for SaaS. TL;DR The Kano model is a product development framework that helps identify and categorize customer needs based on the level of delight they can deliver in comparison to the effort invested. Dr. Kano’s research challenged this.

Customer Satisfaction 87

Customer Satisfaction User Testing Customer Experience Customer Feedback 87

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. However, conversion funnels are not a one-size-fits-all framework. The funnel framework represents the customer journey. B2B SaaS Funnel Analysis. What Is Funnel Analysis?

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

UX Studio: Product Management

JANUARY 8, 2021

As an expert app designing company, we have prepared an in-depth overview of the top app design agencies to work with in 2021. UX studio has been on the market for over 10 years, so we know the UX design industry well. Thus, we are sharing our selection of the best app designing companies for your consideration.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

Userpilot

NOVEMBER 23, 2023

It should also give you tools to measure progress. Instead of using data and evidence, many teams rely solely on solutions and untested assumptions. In other words, most of the features don’t support the outcomes you’re trying to create for your markets and your customers. A roadmap example. It’s based on a different mechanism.

Feedback Software 83

Feedback Software Analytic Tools Product Research User Testing 83

The Product Guy

NOVEMBER 9, 2017

Why do I need a framework? A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Research article. Lastly, to make the most out of this framework, it’s best if your organization has already implemented some variation of the Agile Methodology.

Framework 138

Framework Agile User Testing Research Software 138

Mind the Product

APRIL 27, 2017

Figure 1: FRAMEWORK OF METHODS TO CAPTURE AND DEFINE PRODUCT FEATURES. A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Recently it has become more common to move from only “defining solutions” to also “detailing problems”.

Framework 109

Framework User Testing Research Software Feedback Software 109

Mixpanel

JUNE 23, 2020

Simply put, one of the most important jobs of an experience researcher is to ask questions. It’s questions that help researchers understand the true nature of their problem—and whether or not their design presents a solution. Begin with research grounded in empathy and accountability.

B2B 52

B2B User Testing Research Software Product Research 52

Mixpanel

JUNE 23, 2020

Simply put, one of the most important jobs of an experience researcher is to ask questions. It’s questions that help researchers understand the true nature of their problem—and whether or not their design presents a solution. Begin with research grounded in empathy and accountability.

B2B 52

B2B User Testing Research Software Product Research 52

Userpilot

JANUARY 25, 2021

User persona templates are a shortcut to creating a user persona from scratch for your SaaS business. Contrary to conventional wisdom, for B2B SaaS, you don’t need to fill in every little detail about your user like their favorite food or where they went to school to create a user persona – it’s not a dating profile.

Analytic Tools 54

Analytic Tools Research Software User Testing Customer Experience 54

The Product Coalition

JANUARY 10, 2019

The most popular frameworks, like agile, are more about the general approach your office takes. Team structure, work patterns, timing, tool deployment… They are holistic in the way they seek to address your overall operations. The Jobs To Be Done Framework (JTBD, for short) is different. Well, of course ! Is that right?

Framework 60

Framework Research Software User Testing Feedback Software 60

The Product Coalition

NOVEMBER 30, 2022

Let’s explore and discover how we can take the Jobs To Be Done framework to the next level and beyond. But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. In the world of startups, there’s a truism that 9 out of 10 companies fail. Why does this happen?

User Testing 134

User Testing Product Research Research Software Customer Experience 134

Userpilot

MARCH 8, 2022

An iterative product framework for identifying and pursuing the right opportunities to create value. Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School. How to create a scalable product organization.

Technical Advisors 107

Technical Advisors Product Research Analytic Tools User Testing 107

Userpilot

AUGUST 30, 2023

Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights. Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights. The event is for anyone responsible for driving growth for their product.

Customer Experience 93

Customer Experience User Testing Customer Feedback Research Software 93

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. However, conversion funnels are not a one-size-fits-all framework. The funnel framework represents the customer journey. B2B SaaS Funnel Analysis. What Is Funnel Analysis?

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

Userpilot

JULY 13, 2022

Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. Userpilot is a product growth and digital adoption software. SaaS Product Adoption: The Ultimate Guide. Amplitude is one of the most popular product analytics tools out there.

Blog 89

Blog Analytic Tools Research Software Feedback Software 89

Good Product Manager

JUNE 7, 2017

My post on the SiriusDecisions blog — SiriusDecisions 2017 SiriusView of Product Management Tools — provides a summary of the research as well as a comparison to the initial analysis of this category of product management technologies which we released in late 2014. Sign up for the webcast today !

B2B 60

B2B Research Software Roadmap Reporting Tools 60

Good Product Manager

JUNE 7, 2017

My post on the SiriusDecisions blog — SiriusDecisions 2017 SiriusView of Product Management Tools — provides a summary of the research as well as a comparison to the initial analysis of this category of product management technologies which we released in late 2014. Sign up for the webcast today !

B2B 60

B2B Research Software Roadmap Reporting Tools 60

Good Product Manager

JUNE 7, 2017

My post on the SiriusDecisions blog — SiriusDecisions 2017 SiriusView of Product Management Tools — provides a summary of the research as well as a comparison to the initial analysis of this category of product management technologies which we released in late 2014. Sign up for the webcast today !

B2B 60

B2B Research Software Roadmap Reporting Tools 60

Gainsight

JUNE 8, 2022

In fact, according to new research by the Chief Marketing Officer (CMO) Council , only 14 percent of marketers say that customer-centricity is a hallmark of their companies, and only 11 percent believe their customers would agree with that characterization. That means that if something matters, it needs to be top of mind.

Research Software 59

Research Software Customer Experience Reporting Tools User Testing 59

UX Planet

MARCH 7, 2024

Design Ops encompasses the processes, tools, and methodologies that allow design to flourish at scale. This siloed approach can lead to misaligned goals, redundant work, and a slower time-to-market, significantly inflating the cost of projects. The truth is, you can’t choose to build an in-house design team and not think of Design Ops.

Feedback Software 52

Feedback Software Research Software Customer Experience Customer Feedback 52

Department of Product

OCTOBER 23, 2022

Since product development is often a blank canvas (particularly in startups) the sheer number of possible scenarios and opportunities you might want to explore can be overwhelming: Should we build a mobile app or not? Yes, we’re B2B but are we targeting small businesses or enterprise? What colour should our homepage CTA buttons be?

Research Software 52

Research Software Product Research Product Management Product Manager 52

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., A PM may receive help from specialists in the organization such as Researchers, Project Managers, Product Marketing etc. As you climb the ladder, primarily the focus changes from solution and execution to strategy.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

APRIL 15, 2019

Tooling for your product team is a necessity. It often gets overlooked or tools are quickly chosen because we are so focused on the challenges in our own products. But, getting tooling right helps get better results faster. Integrates with your project management tool A word about integration. Roadmunk , ProdPad.

Data Visualization 60

Data Visualization Analytic Tools Research Software Feedback Software 60

ProductPlan

DECEMBER 21, 2020

Whether it’s a new car, ERP software, or a timeshare, they’re doing most of the talking. They’re actively seeking a solution, shopping around to explore their options, doing their own research, and ultimately experiencing the product before they ever plunk down their credit card or issue a purchase order. The buyer has changed.

User Testing 104

User Testing Research Software Customer Experience Product Research 104

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. What is the purpose of storing the data?

Research Software 60

Research Software User Testing Product Research Customer Experience 60

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. The three-step process of a UX Audit involves research, evaluation, and execution. This stage considers users, products, company goals, and KPIs.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Gainsight

APRIL 14, 2022

Though the pandemic isn’t exactly in the rearview mirror yet, we are beginning to understand the effect it’s had on B2B firms across the country — and around the world. In fact, even if you keep your sales, marketing, and product efforts static, you’d see improvements to your NRR if you invest in customer success. Why NRR Matters.

Data Visualization 59

Data Visualization Customer Experience User Testing Analytic Tools 59

Amplitude

DECEMBER 18, 2020

Adience’s research highlights the power of product analytics. It is a framework for putting your customers at the core of your business by looking at behavioral data, identifying high-value opportunities, and creating impactful experiences. What Is Product Analytics? – McKinsey.

Data Visualization 116

Data Visualization Analytic Tools User Testing Product Research 116

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. In B2B, you’re not always the primary user of your product. B2B or B2C and why? back in 2011–12.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

Mixpanel

JULY 27, 2020

Though the term often brings to mind SaaS heavyweights like Slack, Atlassian and Shopify, the principles at its core are quite simple: Product-led growth is a go-to-market strategy that relies on using your product as the main vehicle to acquire, activate, and retain customers. Let’s dive in! Understanding the value of your product.

Research Software 85

Research Software User Testing Onboarding KPIs Product Research 85

Mind the Product

MARCH 7, 2018

In many companies, improving engagement is a reactive process: as a product manager you wake up to a barrage of support requests after launching a new feature, or your in-app analytics reveal that new users are skipping over key functionality and never reaching their “aha!” Use Data to Refine Your Message.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Product Research 93

Andrew Chen

NOVEMBER 15, 2021

These frameworks are targeted at teams building new products, first and foremost. Amid the vast, monochromatic corridors of Uber’s San Francisco headquarters at 1455 Market Street – two football fields worth of gleaming LED lights, light woods, concrete, and steel – the office was still mostly occupied at 8PM. Introduction.

Books 63

Books Research Software Reporting Tools Technical Review 63

Userpilot

JUNE 22, 2021

A customer success strategy is a framework of tactics aimed at giving your customers the best chance of achieving their goals. If a SaaS team receives a message from an experienced customer who has discovered a bug within the product, customer support should be able to provide them with assistance. Let’s take a look at some examples.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52