Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Whether B2C or B2B, all businesses must now deliver digital experiences that are easy to use, delightful, and personal. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Usersnap

MARCH 16, 2023

Traditionally, we think about businesses being either B2B or B2C, however, there’s also a third model that combines the two. B2B companies that need help marketing their products or services can partner with B2C online shops. Other examples include a B2B product supplier buying leads from a B2C entity.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Nulab

SEPTEMBER 22, 2021

Competitive positioning is a way to assess the market, suss out your competition, and work out whether your offering is a viable means of making money. Research part 1: Qualitative research for competitive positioning. Any good positioning strategy begins with plenty of research. trends, legislation, tech breakthroughs, etc.).

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

The Product Coalition

APRIL 13, 2022

How much is the organization saving annually due to the offering? Data showed that more than 50% of consumers used a larger device to sign (not including B2B transactions). The key is to identify synergies that positively affect multiple factors. In a different case, moving one element also positively affected another aspect.

Framework 118

Framework Software Review Technical Review Document 118

Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. Hacker Noon blog articles deliver a wealth of technical insights. Nir and Far covers a selection of personal and technical content, including posts on consumer psychology. Userpilot is a product growth and digital adoption software.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

Userpilot

DECEMBER 18, 2022

But apart from new technologies, we saw also another big emerging trend: a greater emphasis on…simply creating more value for your users through continuous discovery and being more attuned to user feedback and needs. This in turn will give Product People more time for creative and strategic work.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Product Research 97

Gainsight

NOVEMBER 1, 2022

Here’s why SaaS, in particular, is uniquely positioned to help us change the recession narrative. Over the past few years, SaaS’s purpose-built technologies and strategies have helped our industry withstand the ups and downs of the market. B2B communities. It’s no different for B2B businesses today.

Feedback Software 52

Feedback Software Customer Experience Technical Review User Testing 52

Gainsight

SEPTEMBER 22, 2023

Three ways: It creates a competitive advantage, positions you as a thought leader, and speeds up—and streamlines—the buying process. Sure, they position themselves differently, and the feature sets aren’t carbon copies. Technology companies, in particular, adopted these points of differentiation to gain market share.

Education 52

Education User Friction Customer Experience Customer Feedback 52

The Product Coalition

MAY 6, 2020

We understand that’s not an easy choice since you’re likely looking for a team that not only writes an excellent code but also grabs your vision, cares about your business needs, and contributes with its own industry insights and recommendations. It is an established boutique design and software development house based in Warsaw, Poland.

Research Software 78

Research Software Analytic Tools Feedback Software Development 78

Gainsight

APRIL 10, 2023

While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game. B2B customers are expecting round-the-clock help (similar to B2C customers). Key Drivers of Digital CS in 2023 Increased Competition: With the increasing number of B2B SaaS companies in the market, competition has become fierce.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

Userpilot

JULY 20, 2021

For several years I worked in head Marketing and Digital positions. I also worked with numerous tech startups and even built and run companies myself. positioning. online reviews. Positioning. Positioning is about defining the place a product occupies in the minds of its target audience. reported ICP.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Lenny Rachitsky

FEBRUARY 13, 2024

For a decade, she’s worked closely with tech companies to drive behavior change. At Irrational Labs , we surveyed 60 software companies to reflect on their experience with pricing studies. It’s technically complex. Clearly, they’ve figured out positioning. Enter my friend Kristen Berman.

Data Visualization 104

Data Visualization Product Research User Testing Research Software 104

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. California is the home of technology and innovation.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . Over 80 employees shared their gratitude and positive experiences on Glassdoor. Digital Silk.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Userpilot

JULY 30, 2021

The different types of product managers include the traditional product manager, the product owner, the growth product manager, the technical product manager, and the platform product manager. Type of product (B2B, B2C). Technical Product Manager role. What does a product manager do? Product leadership style. Evaluating ideas.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Userpilot

APRIL 25, 2024

This research provides essential insights into brand strength, consumer behavior, and market position, which are vital for teams focused on sales, marketing, and product development. Ensuring high-quality data can be demanding due to issues such as disjointed tools or insufficient analytical expertise. Best wishes on your endeavor!

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

JULY 16, 2021

tech support or after-sales services). They are the customers you should reach out to for reviews. More often than not, customers become detractors due to one of the two reasons: They aren’t getting the expected value from your product. Get a demo and see how easy it is to get started without learning to code. Your brand.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Feedback Data Visualization 98

The Product Coalition

OCTOBER 26, 2020

Fireart Studio Fireart Studio is a boutique design and software development company headquartered at the heart of Poland?—?Warsaw. Fireart Studio creates a world-class user experience and user interface design that has been featured on all the most popular B2B ranking platforms. Would you like to learn more about it?

Customer Experience 92

Customer Experience Research Software User Experience User Testing 92

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. Work & Co has gained the trust of tech giants, so you can trust in their skill. based on 19 reviews on Clutch.co. and Facebook.

UX 96

UX Research Software Feedback Software User Testing 96

Mironov Consulting

JUNE 27, 2020

That might seem obvious or naïve, but recent conversations with several B2B/enterprise clients suggest that it’s actually controversial. For context, enterprise tech companies tend to have a small number of large deals each quarter that really matter. ( B2B is lumpier than B2C.). Roadmaps are shared. Demos are shown.

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

The Product HQ

APRIL 20, 2024

Looking to become a B2B Product Manager? This career guide offers a detailed overview of the best B2B product management training options. There is no shortcut to becoming a B2B product manager. Business-to-business (B2B) or business-to-consumer (B2C) product managers (PMs) have mastered various hard skills.

B2B 52

B2B User Testing Research Software Analytic Tools 52

UX Studio: Product Management

OCTOBER 2, 2023

As one of the best digital design agencies, Basic offers an ample number of services, from strategy and brand experience to content and technology solutions. These design services include journey mapping, web design, content strategy , full-stack development, including CMS implementation, and technical consultation for complex projects.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Evaluation.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. Achieving Growth With Positive Product Experiences. Why You Need a Product-Led Growth Tech Stack.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Gainsight

NOVEMBER 23, 2022

Cognite CSMs joked that the community is “taking their job away” (in a positive way!) CS leaders are preparing for a positive impact in tough times. And rightfully so—especially in tech, it’s not easy out there right now. Our Favorite Moments From Pulse Europe 2022 appeared first on Gainsight Software.

Feedback Software 52

Feedback Software Technical Review B2C Customer Experience 52

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. UX studio Vienna Pixel Kodlogy Technologies GmbH Myna Nanoware Media. Our expertise, impact, and dedication have been recognized by Clutch, the global B2B rating platform. What to choose?

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

ProductPlan

OCTOBER 1, 2020

We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). The conference is structured around the “7 Ps of Product”—Problem, Purpose, Position, Price, Practice, Promotion, and Performance. SaaStr Annual.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Mind the Product

APRIL 24, 2018

We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. So, while developers were fixing bugs, we started to challenge our critical product pillars by reviewing our answers to the main product questions: Who is our customer? What is our positioning?

User Testing 145

User Testing Customer Feedback Customer Experience Data Visualization 145

Mind the Product

APRIL 27, 2017

A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Personally, I get positive results from detailed written requirements. With a clickable prototype, an internal review board can see just how the finished product will look AND function.

Framework 109

Framework User Testing Research Software Feedback Software 109

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. In both B2B and B2C, buyers want to self-serve. There was a big focus on how the software would fit into the company’s existing tech stack.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

PMLesson's Ace the PM Interview

MAY 19, 2020

As a Product Marketer, you partner with Product teams to bring the voice of the user to the product development process, determine the positioning of the product to the user, and develop and execute the go-to-market plan for new products and features. What about if it was B2C or B2B? Why was that the case?

Product Marketing 52

Product Marketing User Testing Marketing Technical Review 52

UX Studio: Product Management

JULY 14, 2021

Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. . Our impact from work and the value we strive to provide to our clients are recognized by the reputable B2B services rating platform, Clutch. Is there anything we can help you with now?

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. It’s particularly valuable for B2B companies and helps minimize churn. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

OCTOBER 6, 2023

A product demo or product demonstration is a presentation that demonstrates the value, benefits, and uses of your product or software. Its main objective is to showcase your product’s features and capabilities and position it as an effective solution for your prospective customer. million in sales per year. million per year.

Demo 101

Demo Product Research User Friction Data Visualization 101

Userpilot

AUGUST 11, 2022

So whether you’re hiring for a customer success (CS) position or applying for a role in this department, this guide will give you clarity on what CS managers do and how to make the most out of your time. Technical savviness. That’s why it’s essential to use customer success software, so you can save time and focus on important tasks.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Gainsight

FEBRUARY 9, 2023

B2B and B2C. Crawl: Partner-Aware Customer Success Partnerships have been part of Big Tech for decades. Just as you can configure CS technology to trigger CTAs and playbooks for several different cross-functional team members, it’s time to include your partners as part of the team: Seeing some red flags during implementation?

Customer Experience 52

Customer Experience Research Software User Testing Customer Feedback 52