Amplitude

DECEMBER 6, 2020

If all users of your audience were exactly alike, your customer lifecycle and tech stack would be simple: . Conversion is where potential customers differentiate your solutions from your competitors’—and this is where you can influence their decision. Within conversion , differentiating your product from your competitors is key.

Customer Experience 59

Customer Experience Analytic Tools User Testing User Friction 59

The Product Guy

APRIL 4, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

MAY 15, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Intercom, Inc.

MARCH 12, 2020

What has changed, however, is the underlying technology that powers these interactions and, ideally, makes them a lot smoother than the bygone days of toxic hold music. But the way we go about it has changed in the form of the technology that is being used today to drive a better experience and to help companies create a better experience.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

The Product Guy

MARCH 2, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Userpilot

APRIL 7, 2021

Some examples in different products are: Linking accounts Importing data Performing core actions like sending out emails Integrating the product with your tech stack. You will also know your key differentiating factor from the competition and should try to get every user to test it out. Define the negative behavior.

Onboarding KPIs 92

Onboarding KPIs User Testing Customer Experience Customer Feedback 92

UX Studio

SEPTEMBER 6, 2023

Not long ago, we noticed an interesting trend: even businesses that had nothing to do with the usual tech sector were seeking UX studio’s help to improve their websites and apps. When it comes to average purchases on a B2C platform, individual decisions are usually impulsive and driven by momentary preferences, emotions, and desires.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

Userpilot

JANUARY 9, 2023

Both product personas (B2B) and user personas (B2C) describe somebody who users the product while buyer personas describe those who decide to buy products. The term user persona is mostly used in B2C while product persona is more common in B2B contexts. These are most likely to be the key differentiators. Interested?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Product Talk

SEPTEMBER 20, 2023

David Krell is the VP of Product at Going (formerly known as Scott’s Cheap Flights), a B2C SaaS company that helps members save between 40–90% off airfare. When I’m reviewing things with business stakeholders, I tend to go very low tech,” says Drew. “I

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

Andrew Chen

JUNE 25, 2019

Stage : Early-stage for B2C, an evergreen lever for B2B. Don’t underestimate the work it’ll take to migrate the supply, both technically and interpersonally. What’s your differentiator, and how will you maintain it? Often not possible due to the business model. Stage : Early-stage for B2C, an evergreen lever for B2B.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Andrew Chen

JUNE 25, 2019

Stage : Early-stage for B2C, an evergreen lever for B2B. Don’t underestimate the work it’ll take to migrate the supply, both technically and interpersonally. What’s your differentiator, and how will you maintain it? Often not possible due to the business model. Stage : Early-stage for B2C, an evergreen lever for B2B.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Business of Software Conference

NOVEMBER 26, 2018

Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day. She is very open minded about new products and keeps up to date with technology.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Indicative

JANUARY 13, 2021

That centralized view is the defining feature of CDPs and what differentiates them from other similar data software (more on that later). What they’re about: Segment is designed to streamline CDP implementation and lighten the burden on engineering and technical resources. Technical Resources.

Analytic Tools 80

Analytic Tools Research Software Customer Communications Data Visualization 80

Indicative

JANUARY 13, 2021

That centralized view is the defining feature of CDPs and what differentiates them from other similar data software (more on that later). What they’re about: Segment is designed to streamline CDP implementation and lighten the burden on engineering and technical resources. Technical Resources.

Analytic Tools 52

Analytic Tools Research Software Customer Communications Data Visualization 52