The Product Coalition

MAY 26, 2018

With a product like Freshdesk that is shipped out to over 150,000 businesses, who in turn use it to support their customers, the pressure is only doubled. As a product manager, when I started looking at GDPR compliance for Freshdesk, I’ll admit I was a little lost. What is the purpose of storing the data?

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Research Software User Testing Product Research Customer Experience 60

Userpilot

JULY 30, 2021

What exactly is the product manager role? And the role of a product manager can vary drastically depending on the type of product manager. That’s why we’ve put together a comprehensive post on everything you need to know about the product manager role, including: Responsibilities of a product manager.

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Feedback Software Research Software Reporting Tools Product Research 98

The Product Coalition

JULY 21, 2020

Product Managers are a multidisciplinary bunch, with interests and specialities ranging from leadership to design, tech to marketing. Blogs are another great medium for getting bite-sized chunks of information, and upping your product management skills. Check out: What is Product Design?

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Mind the Product

MARCH 11, 2020

This area has a special blend of pure product, operations and tech that doesn’t seem to be as prominent in the B2C world. My job there was a hybrid of data science and technical product management. After a couple of years, I moved into the program management organisation. My Career Experience. My Top Tips.

Research Software 100

Research Software B2C Artificial Inteligence Customer Experience 100

ProductPlan

AUGUST 23, 2022

No matter how you define product management, customers should always be at the center of things. Product managers try to solve customer problems, address customer pain points, add value for customers, etc. But it’s pretty hard to do anything without understanding how to incorporate empathy into product management.

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User Testing Research Software Feedback Software Product Management 52

ProductCraft

OCTOBER 17, 2019

Being the product manager of a B2B (aka enterprise) product may not seem all that glamorous when compared to B2C. Read more » The post The Struggles of the B2B Software Product Manager appeared first on ProductCraft by Pendo.

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B2B B2C Product Management Product Manager 64

Product Talk

FEBRUARY 2, 2022

Their unique perspective means they will select different data, attach different meanings to it, make different assumptions, and draw different conclusions. Their perspective is valid and can lead to meaningful product improvements. Engineers will hear different insights during your customer interviews. And this is a good thing.

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BrainStation Product Management

MAY 7, 2019

Product Management has been getting a lot of attention lately, and for good reason – often called the ‘mini-CEOs’ of product, Product Managers (PMs) have a unique yet critical role in many organizations. Depending on the organization, industry, and type of product, the details of a PM role will vary. “So

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Data Visualization User Testing Analytic Tools Research Software 68

Product Talk

FEBRUARY 28, 2024

Meet the Continuous Discovery Champion, Kelsey Terry, Former Director of Product at Going Meet the continuous discovery champion, Kelsey Terry, former Director of Product at Going. Kelsey Terry is the former Director of Product at Going , a B2C SaaS company that helps members save between 40–90% off airfare.

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Product Research Onboarding KPIs Feedback Software User Testing 240

Product Bookshelf

FEBRUARY 13, 2017

Whether you’re new to product management, want to add to your skills, are hiring product managers, or creating a product management process this book has something for you. Product Management For Dummies by Brian Lawley and Pamela Schure. Product management as a topic is vast.

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Product Management Product Manager Management Management 81

Good Product Manager

MARCH 29, 2016

In this SiriusDecisions blog post , I share some insights from our research, including whether product managers and marketers felt they had a consistent process for understanding, prioritizing and applying needs, and what their roles and responsibilities were for uncovering needs. This is shaping up to be a very busy spring!

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Events Product Research User Testing Customer Feedback 84

Good Product Manager

MARCH 29, 2016

In this SiriusDecisions blog post , I share some insights from our research, including whether product managers and marketers felt they had a consistent process for understanding, prioritizing and applying needs, and what their roles and responsibilities were for uncovering needs. This is shaping up to be a very busy spring!

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Events Product Research User Testing Customer Feedback 60

Arpit Rai

OCTOBER 29, 2019

I did an AMA (Ask Me Anything) on product management on NextBigWhat a couple of months ago. There were a bunch of questions I was asked about product management. What’s the difference between product management in B2B/SaaS and B2C? What’s the difference between product management in B2B/SaaS and B2C?

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

The Product Guy

APRIL 13, 2018

Another observation is that agile is very successful with b2c companies where they are majorly focused on the end customers. In b2c companies, the competitive landscape is changing so rapidly that you have to become agile otherwise competition will eat you up. In my experience it can if you don’t lose the perspective.

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Feedback Software B2C Agile Software Developers 90

BrainStation Product Management

MAY 7, 2019

Product Management has been getting a lot of attention lately, and for good reason – often called the ‘mini-CEOs’ of product, Product Managers (PMs) have a unique yet critical role in many organizations. Learn product management skills to boost your career – from home! The Product Management Process.

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Data Visualization User Testing Analytic Tools Research Software 40

NextBigWhat

AUGUST 29, 2019

NextBigWhat’s Wednesday AMAs bring a lot of clarity and perspective to founders / product and growth leaders. The last AMA had Arpit Rai, VP of Products WebEngage share his lessons building and scaling WebEngage and Browserstack. Just helps to have different perspectives. Product sense. Read the rest here ].

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Customer Feedback User Testing B2C Data Visualization 53

UX Planet

FEBRUARY 1, 2024

This approach not only enhances the usability of the product but also aligns its development with the real-world requirements of its users, making it more likely to succeed in the market. In contrast, B2C user personas typically concentrate on personal characteristics, lifestyle, and individual preferences.

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User Testing Research Software Feedback Software Analytic Tools 52

The Product Coalition

JULY 21, 2022

Supply chain management technology The importance of supply chain management technology has been evident in the e-commerce industry. It has also given birth to many online portals for B2B, B2C, C2C, and C2B. The product visualization evolves from small, hard-to-view images to various images from many perspectives.

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Reporting Tools Artificial Inteligence Data Visualization Wireless 147

Arpit Rai

OCTOBER 29, 2019

My AMA on NextBigWhat I did an AMA (AskMeAnything) on product management on NextBigWhat a couple of months ago. There were a bunch of questions I was asked about product management. What’s the difference between product management in B2B/SaaS and B2C? To be honest, I haven’t worked in the B2C sector.

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40

Mind the Product

JUNE 28, 2018

In both cases your software product is used by humans, but an enterprise is a legal entity, while a consumer is a person. And the fact that an enterprise is a legal entity makes product management for enterprise products a little different. In a successful B2C product, you have (hopefully) millions of customers.

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B2C B2B User Testing Feedback Software 140

ProductPlan

OCTOBER 1, 2020

Product managers, product leaders, and product executives have no shortage of educational opportunities. From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more).

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Research Software Onboarding KPIs Technical Review Agile 86

BrainMates

JUNE 25, 2020

User and buyer scenarios are useful Product Management tools for both communication and design. They are used to share and communicate customer situations with your Product team so that they can design ‘market driven’ Products. For a business to consumer (B2C) Product this is also often the user.

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User Testing Customer Experience Customer Feedback Research Software 85

BrainMates

APRIL 30, 2018

A bright and brave cross functional team of panellists were on hand to tackle an imagined (but realistic) Product Management scenario. Clive Lam, Consultant Product Manager at Brainmates. And if it’s a B2B and it’s B2C, then that obviously complicates the conversation. Marie Kellett, former CPO eftpos.

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Fractional CTO User Testing Product Research Research Software 40

Split

JUNE 6, 2019

By putting a feature behind a flag, product managers and engineers got access to a rudimentary switch they could flip on after code ship. At large scale companies – typically B2C companies – this switch evolved into a ramp. For example, a product manager could release a feature to 5% of users, or 10% of trial users.

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User Testing Customer Experience Feedback Software Customer Feedback 80

Intercom, Inc.

DECEMBER 21, 2021

Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. Our very first guest of 2021 was Hubert Palan , the founder and CEO of Productboard , a company focused on product management.

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Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

JUNE 7, 2019

We tend to reflect the careers of aspiring tech professionals who aim to complete the transition to Product Management. There are, however, other alumni who take the course even though they already are Product Managers. Bruno actually had his first Product Management experience back in 2008.

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Data Visualization Customer Experience Analytic Tools Customer Feedback 60

NextBigWhat

SEPTEMBER 5, 2019

NextBigWhat’s Wednesday AMAs have now become quite a fixture, with some absolute stars of the product and growth community making themselves available to answer a flurry of in-depth questions and queries on topics ranging from growth & analytics to product management. Process is largely what I’m describing below. First Name.

Customer Experience 40

Customer Experience B2C User Testing Customer Feedback 40

The Product HQ

APRIL 20, 2024

Looking to become a B2B Product Manager? This career guide offers a detailed overview of the best B2B product management training options. It also describes valuable skills you need to learn and career paths within product management, among other things. Well, you’re in the right place.

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B2B User Testing Research Software Analytic Tools 52

The Product Coalition

JULY 17, 2018

Although in both cases your software product is used by humans, an enterprise is a legal entity, while a consumer is a person. And the fact that an enterprise is a legal entity makes product management for enterprise products a little different. and added business risk. which can be a little tricky in the consumer space.

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B2C B2B User Testing Feedback Software 60

The Product HQ

FEBRUARY 6, 2023

Need help preparing for your next senior product manager interview? Senior product managers are executive-level professionals who fulfill an important role in large companies developing products and bringing them to market. Then you’ve come to the right place. Every question has a purpose.

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User Testing Research Software Feedback Software Data Visualization 52

Roadmunk

APRIL 3, 2018

As a product consultant and founder of a product school, Melissa has trained over 2,000 PMs across her career. And her mission has always been clear-cut: teach people how to effectively think like a product manager. Melissa: So, Product Institute is an online school for product managers to level up their skills.

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Research Software Feedback Software User Testing Product Management 89

Lenny Rachitsky

MARCH 5, 2024

The number of hours required to prepare for a successful campaign varies based on the stage of your product, your experience with PH, and who your users are (i.e. B2B versus B2C). Product Hunt is a powerful signal on what the market wants, and it’s worth finding that out as soon as possible.”

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Startups Feedback Software Onboarding KPIs Customer Experience 117

Sequent Learning

FEBRUARY 2, 2021

Product Management for Non-Software Products. JJ Rorie is a thought-leader and practitioner who has spent her career helping companies optimize their product management and marketing functions. Listen to Masters of Product Management Podcast Episode 067. I am a product management junkie.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Software Review 52

Product Innovation Educators

MARCH 14, 2022

What product managers need to know about value-based pricing. Today we are talking about product pricing, specifically the best practices for pricing B2B software products. Joining us is Chris Mele, who has spent his 25+ year career in software products, with much of that time as a pricing specialist.

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B2B B2C Customer Experience Data Visualization 95

Product Innovation Educators

AUGUST 14, 2023

How to solve common dysfunctions in product management Today’s guest is Ben Foster, the Co-Founder and Executive Chairman at Prodify. He is also the co-author of Build What Matters: Delivering Key Outcomes with Vision-Led Product Management. What’s the customer value that you’re going to deliver?

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Technical Review User Testing Vision Weak Development Team 100

The Product Coalition

OCTOBER 18, 2020

Well, my perspective is that you should care and that it can have an immense impact as you move forward. for example, simplifying the registration process in B2C or better lead qualification in B2B. But when you look at it from the individual customer’s perspective, it’s not a funnel at all, it’s more like a relay race.

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User Testing B2C Customer Experience Weak Development Team 109

Product Talk

MAY 10, 2023

To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ). How did that product manager get access to those end users?

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