Userpilot

MAY 17, 2025

User persona example. Heres an example of how I would use Userpilot paths and funnel analysis to see and understand how users navigate an app: I would list the core events (like install, first search, cart add, and checkout), then specify them in Userpilots Paths. Example of a design template on Canva.

Analytic Tools

PMLesson's Ace the PM Interview

MARCH 4, 2025

  When interviewing at Discord, you might run into mention of Wumpus, a fun character and mascot of the Discord brand. Come prepared with examples that align with Discord’s values. Can you provide an example of how you manage conflict? For example, the coding interview questions are usually of medium difficulty. 

Reporting Tools

PMLesson's Ace the PM Interview

FEBRUARY 20, 2025

JPMorgan Chase is the unified company of its two brands: Chase, a consumer and commercial banking brand, and J.P.Morgan, an investment brand for corporations and governments.   Top JPMorganChase Interview Questions These are examples of real interview questions asked at JPMorgan Chase as reported by candidates.

Reporting Tools

Crafty CTO

AUGUST 1, 2025

” this is a great example: scaled TTC feeds back to accelerate develeopment of more powerful base models. Your Coding Agent Just Got Cloned Speaker: Rustin Banks ( Google Labs ) – Session video Rustin Banks from Google Labs talks about his work on Jules and asynchronous coding agents.

Research Software

Business Acumen Institute

SEPTEMBER 18, 2023

We’re happy to be doing this again as a as a co-branded initiative because business acumen has become so incredibly pronounced. And the way I see it sometimes is through these quick examples. I’ve worked at the bank up in I think it was up in Canada. Transcript Thanks everybody for joining us. They have choices.

Data Visualization

Gainsight

MAY 29, 2025

Alkami transcends the traditional role of a digital banking software and creates first-class user experiences that fuel long-term growth. Lytho is a leading content operations platform built for in-house teams who need to move fast, stay on brand, and scale without chaos. The Architect Award Goes to Alkami! The result?

Customer Communications

Mind the Product

APRIL 20, 2017

Take Messenger for example. They can also connect their bank accounts to WeChat and transfer money to each other just like Venmo, Snapcash or Payments on Messenger. For example, KFC has its virtual store and its entire menu on WeChat so users can order, pay and get food delivered in just a few clicks.

Development

Alchemer Mobile

APRIL 28, 2020

The key piece many major brands are missing right now: Listening. Brands need to give customers the opportunity to express these needs and then actually make changes based on that feedback. I think that before jumping on ads, brands need to take action. Another bank doing it right with empathy! ? JimMarous ? ?

Customer Communications

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. We think we’re pretty great – and so do many leading enterprise brands such as CNN, WeatherBug , FanDuel , Capital One, JetBlue, Dunkin’, Zillow, Norwegian Cruise Lines, Safeway, Alaska Airlines, and more. Mobile in-app feedback tools & solutions.

Feedback Software

Alchemer Mobile

DECEMBER 16, 2020

COVID-19 hit finance apps with a one-two punch, and many brands are still adjusting to find their new normal. Between heavy increases in usage as well as staggering drops in economic activity, 2020 was a roller coaster for banks, insurance companies, budgeting apps, and everything in between.

Finance

Alchemer Mobile

JUNE 12, 2019

For example, privacy rules restrict the ways financial institutions can interact with customers through their mobile apps. Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. One of the best examples of increasing mobile retention within their financial app is Credit Sesame.

Feedback Software

The Product Coalition

JUNE 22, 2023

An obvious example are the digital to brick and mortar models such as Target’s pick up ( BOPIS ) service. Going further is the idea of Phygital , the inseparable physical and digital worlds where all brand experiences lie. This includes custom flows, multicurrency and branding. A little scary.)

Finance

Mind the Product

MARCH 14, 2019

Now imagine the same scenario but this time, rather than a machine, you’re inside the bank speaking to a human cashier. In the Kano model, the surprise touches that users enjoy are called “delighters” For example, imagine a staff member handing a free lollipop to your child to keep them happy while you queue at the bank.

Customer Satisfaction

Mind the Product

APRIL 16, 2020

For example, a group of friends would go for dinner, then one person would pick up the bill. However, I quickly discovered that there’s too much brand risk for a trusted bank to take this type of lean startup approach. Venus quickly became the key to getting everything done, including getting us a new banking licence!

Weak Development Team

Alchemer Mobile

JANUARY 24, 2019

One of the most important tasks we’re faced with in business and in our personal lives is taking care of our finances, and mobile banking is already insanely popular across all demographics. According to Apptentive’s recent consumer survey , the majority of banks and credit unions offer mobile banking apps—and they are wildly popular.

Feedback Software

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. 40% of banking customers are willing to leave their provider for a better digital experience alone! The first step to meeting these expectations is assessing your current experience.

Reporting Tools

Modus Create

MARCH 14, 2023

In this post, we share 10 digital transformation examples from 10 industries. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. For example, this promo video of e-tron GT was created entirely on AVP.

Analytic Tools

Intercom, Inc.

JUNE 19, 2018

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. Unfortunately, Tristan still had to handle charges on cards from two other banks. 54% of consumers will try a new brand for a better service experience.

User Testing

Intercom, Inc.

FEBRUARY 22, 2019

Here’s a look at how customer service chatbots can improve your service experience, and a few examples of intelligent bots that will inspire you to create your own. For example, if a chatbot knows how to answer a question like “how do I add another user?” Examples of awesome customer support chatbots.

Customer Experience

Product Innovation Educators

APRIL 1, 2024

.” He is founder and CEO of CXFormula , which works with entrepreneurs to Fortune 100 companies including Nike, Universal Studios, Burger King, Bank of America, and others. The customer experience journey is the perception that a customer has after interacting with your product, service, brand, and team.

Customer Experience

Mind the Product

DECEMBER 12, 2017

Ripple , for example, is using blockchain technology to disrupt the global payments market and Babylon Health is using artificial intelligence to drive its consumer health proposition. Social Media and Brand Reputation. Customers complain and this can be especially damaging to our brand and reputation. A new Type of Consumer.

Data Visualization

Product Talk

JANUARY 31, 2024

Drilling down into one specific example, Leann says she was recently asked to do a round of discovery on a potential solution, but ended up uncovering evidence for a different opportunity that had a lot of promise. “It has been challenging to know who to bring in, who to convince, etc.

Product Research

Userpilot

SEPTEMBER 14, 2023

Here are a few examples of when you might opt to send dunning emails to a customer: Subscription renewal. To prevent the suspension of all services for all users on September 5, 2023: Contact your bank or credit card company to resolve the issue with your payment method. Source: Baremetrics. Need any assistance?

Analytic Tools

Product Talk

DECEMBER 7, 2022

Whether you are brand new to conducting customer interviews or have conducted hundreds of customer interviews, this guide will cover everything you need to know including: What are customer interviews? For example, if you work on a consumer note-taking app like Notion, you might give away a customized paper journal. Tweet This.

User Testing

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions.

Feedback Software

Userpilot

JULY 8, 2024

Looking for examples of customer journey touchpoints? TL;DR Customer journey touchpoints are moments or points of contact where customers interact with the product or brand. TL;DR Customer journey touchpoints are moments or points of contact where customers interact with the product or brand. Let’s dive in.

Analytic Tools

Intercom, Inc.

MARCH 21, 2018

For example, around the time Apple launched the iPod, MP3 players were a dime a dozen. A bank that says it cares about its customers can’t have 20 people waiting in line with only two tellers on duty. Want to learn more about how to build your brand and sell more products in a non-spammy way? The problem was marketing.

Marketing

Mind the Product

MAY 5, 2020

In a product career that has taken her from Australia to Hong Kong and to Europe, she’s currently Chief Product Officer for Berlin-based challenger bank N26. But huge numbers of people in the region still don’t have a bank account. There were eight product owners and about a dozen designers across brand design and product design.

Leadership

Intercom, Inc.

MAY 18, 2022

Brands struggle to offer seamless omni-channel experiences, with about half of business decision-makers saying their brands do not have the ability to carry context across channels. For example, if a chatbot knows how to answer a question like “how do I add another user?” The problem with third-party data.

Data Visualization

Imaginary Cloud - Design

JANUARY 8, 2020

As you can see from the website examples below, creatives had no fears when adopting styles that have definitely steered out of the normal day-to-day UI illustration, and it went very well for them. Longer color palettes Your brand doesn’t need to be so restrictive concerning color palettes anymore.

Research Software

Alchemer Mobile

APRIL 11, 2019

With mobile banking, the branch experience has become secondary to the digital experience, largely thanks to mobile apps. For example, fingerprint authentication is a great start in making signing in to finance apps both secure and convenient. Our world is mobile, and so are our expectations as consumers.

Finance

Intercom, Inc.

OCTOBER 13, 2020

Automating the resolution of those questions helps companies to scale their support – operating online might mean you can sell to anyone in the world, but you better be able to support all those people if you want to retain your brand. A big risk with a project like this is always end user experience. Curation poses a design challenge.

Artificial Inteligence

Userpilot

JUNE 7, 2023

Few examples of questions to ask in a feature feedback survey: Rate your experience with [Feature] How can we further improve [Feature]? But don’t just bank on customer answers; check with your product usage analytics to ensure the data tallies with customer responses. Create similar surveys code-free on Userpilot.

User Testing

The Product Coalition

MARCH 1, 2021

It can help compliment your brand. Attendify as an example has added their public roadmap to their website?—? This is of course more effort but it comes with the benefits of flexibility, fit-for-purpose, unique and containing your branding. It provides transparency. An avenue to communicate with the market and your users.

Roadmap

Alchemer Mobile

APRIL 24, 2018

The feature gives people the ability to transfer money to their bank account via their debit card in a matter of minutes. For example, mobile users are more likely than desktop users to look at their devices for brief periods of time, devoting only a few minutes to each app. For example, we have 100M active users around the world.

User Testing

Intercom, Inc.

OCTOBER 13, 2022

Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. We’re excited to share five brand-new product announcements with you today. Brand new messenger for more customization. The last year hasn’t been easy.

Feedback Software