Melissa Perri

JUNE 29, 2017

I was tasked with gathering the requirements from sales, coming up with a solution, designing it, and then shipping the specification document to development to be built. I went on being called a Business Analyst as I worked at banks and other financial services companies. I liked this name. I’m confused.”

Product Research 325

Product Research Product Management Product Manager Customer Experience 325

The Product Coalition

NOVEMBER 19, 2020

But, if one is systemic and patient in their search, making a successful switch is very achievable. The problem The friend I talked to is named John. He’s become passionate about technology and wants to make a career switch. They spent a few years in another job, maybe as an analyst or consultant. John doesn’t have that.

Technical Review 157

Technical Review Product Management Product Manager Research Software 157

Mironov Consulting

AUGUST 8, 2017

Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product… Creating real-world value is a multi-step process involving many players. Then chose some more specific names and stick with them.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Mind the Product

AUGUST 19, 2019

But with machine learning the solution itself is so exciting and novel that it’s tempting to forget to ask yourself why you need it in the first place. Which would you prefer: one where a barista knows your name and your favourite drink and your favourite music is playing, or one where everything is made for an average customer?

Artificial Inteligence 177

Artificial Inteligence Data Visualization Product Research Reporting Tools 177

Business of Software Conference

JANUARY 28, 2019

Paul Kenny is no stranger to the Business of Software Conference stage. A sales coach with experience working with software companies including Redgate and StackExchange, Paul has a huge amount of experience and insight to share on the process of selling your software. Paul Kenny, Founder, OceanLearning. Upcoming Events.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

DISQO

AUGUST 28, 2018

But for eager upstarts and nervous incumbents, Northwestern Mutual shares some words of wisdom: you might be overestimating how much software will replace in the future. Northwestern Mutual offers a comprehensive list of financial services and solutions from life insurance to estate planning.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

DISQO

AUGUST 28, 2018

But for eager upstarts and nervous incumbents, Northwestern Mutual shares some words of wisdom: you might be overestimating how much software will replace in the future. Northwestern Mutual offers a comprehensive list of financial services and solutions from life insurance to estate planning.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

DISQO

AUGUST 28, 2018

But for eager upstarts and nervous incumbents, Northwestern Mutual shares some words of wisdom: you might be overestimating how much software will replace in the future. Northwestern Mutual offers a comprehensive list of financial services and solutions from life insurance to estate planning.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. So we decided to curate a list of the best of the best?

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. So my name is Victor Eperjesy. Then later on, I did some management and digital consulting as well. Should we do research?

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Intercom, Inc.

SEPTEMBER 15, 2022

But historically, our communication technology has been mostly text-based. Tomoko Yokoi, researcher and advisor in digital transformations at the IMD Business School in Switzerland. Karen Church, Intercom VP of Research & Data Science. Enter the emoji. Leslie O’Flahavan, writing trainer and coach and E-WRITE founder.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. So for this report, we evaluated over 1,000 apps.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mironov Consulting

JUNE 28, 2018

When working on mass consumer products (think FitBit or Facebook or teach-your-kid-to-code toys ), we will have large numbers of small purchases — too many customers to know each by name. Enterprise audiences are orders of magnitude smaller, and research candidates are likely to become sales prospects. And will soon forget us.).

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Business of Software Conference

AUGUST 30, 2019

After this talk, you’ll understand how the ‘jobs-to-be-done’ theory helps SaaS companies create effective positioning — and a proven, step-by-step process for uncovering your best customers’ ‘job-to-be-done’ Video, Slides, and Transcript below. Do you want them to think of you as an email tool?

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Imaginary Cloud - Design

MAY 22, 2019

The panoply of titles is an undeniable reality as you can name, for instance, service designers, design strategists, innovation consultants, and even UX designers. Here we see service design working on a system level, with an overview of the different products, processes and touch points of the whole service.

Research Software 59

Research Software User Testing Weak Development Team Customer Experience 59

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

The Product Coalition

FEBRUARY 26, 2022

To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space. One particular example, UpBank, I’d argue one of the most underrated and successful software companies in Australia, only has Product Designers with one single product leadership role.

User Testing 171

User Testing Weak Development Team Customer Experience Customer Feedback 171

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov, CEO/Founder, Mironov Consulting. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

The Product Coalition

JULY 14, 2018

The purpose of this post is to share one practical tool I use to help build great products that everyone can use. Every day people have trouble getting through these doors and for this reason they have been given a name?—?the when the researcher subconsciously influences the way people respond. Are you meant to push or pull?

User Testing 60

User Testing Customer Experience Product Research User Experience 60

Mironov Consulting

AUGUST 27, 2017

Major account sales teams, by definition, work only a few large accounts – often assigned from a “named account” list. (An An educational software company might assign 30 large East Coast private universities to its Boston-based sales rep.) large groups of customers with the same problem and interested in the same solution).

User Testing 78

User Testing Banking Reporting Tools B2B 78

Business of Software Conference

JUNE 27, 2019

In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them. BoS USA 2018 Mikey Trafton Managing a Badass Team from Business of Software Conference. Upcoming Events.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58

Business of Software Conference

JULY 13, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? So, I went to the bank and I got a $50 no, wait, £50 note and we’re going to auction it off for a dollar just to be ridiculous. I started researching voice recognition technologies back in 2000 or 1999.

Customer Experience 59

Customer Experience User Testing Research Software Feedback Software 59

Business of Software Conference

JANUARY 16, 2020

Sometimes it takes a system design engineer and some cat gifs to really help you see what you’re doing and this funny and informative talk from Boston in 2019 has both! Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? The research on this is kind of interesting.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

The Product Coalition

SEPTEMBER 11, 2023

The Allure of Fractionalized NFTs Imagine owning a fraction of the Mona Lisa or a piece of prime Manhattan real estate without breaking the bank. NFTs: Beyond Digital Collectibles NFTs are unique digital assets authenticated by blockchain technology. Mint Your NFT : If your NFT isn’t already minted, do so on your chosen platform.

Research Software 118

Research Software Development Government Finance 118

Crafty CTO

JUNE 28, 2023

The Leaked Google Memo On May 4th, SemiAnalysis, a boutique semiconductor research and consulting firm, published a leaked internal document authored by a Google researcher. Just to name a few: LLMs on a Phone: People are running foundation models on a Pixel 6 at 5 tokens / sec.

ChatGPT 52

ChatGPT Generative AI Artificial Inteligence Data Visualization 52

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Business of Software Conference

JUNE 19, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Patrick Campbell (Founder/CEO, ProfitWell) – Not Being Terrible When Things Are Terrible from Business of Software Conference. And so just like ‘No, we’re a software company. We have software margins.’

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52