The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. We provided consulting, insurance brokerage, information technology and business process outsourcing services. After researching the problem with my team, we came up with a solution.

Research Software 384

Research Software Product Management Product Manager Systems Review 384

Intercom, Inc.

FEBRUARY 6, 2020

The story you tell to the market, the competitive moats you build, the pricing models fueling your growth – everything that got you to where you are needs to be reimagined for your new buyer. In 2019 research firm IDC found them to deliver 869% ROI (??) Yvonne describes it as “skills at the speed of the market.”

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. What is fintech?

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., A PM may receive help from specialists in the organization such as Researchers, Project Managers, Product Marketing etc. As you climb the ladder, primarily the focus changes from solution and execution to strategy.

Technical Review 398

Technical Review Product Management Product Manager Onboarding KPIs 398

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 148

Research Software Feedback Software Reporting Tools User Testing 148

Roman Pichler

MARCH 14, 2017

The confusion stems—at least partly—from the fact that Scrum is a simple framework focused on helping teams develop software. It does not cover common product management practices, such as, product strategy development, product roadmapping, and financial forecasting; and the only product management tool it offers is the product backlog.

Product Management 281

Product Management Product Manager Research Software Product Research 281

The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? As a consequence of this, the mobile app development industry is on the rise now. Probably, you look for a research-based recommendation of a reliable app development service provider too.

Research Software 143

Research Software Feedback Software Artificial Inteligence User Testing 143

Alchemer Mobile

APRIL 7, 2021

Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Finance category.

Finance 147

Finance Feedback Software Research Software Systems Review 147

Userpilot

MAY 17, 2025

Many product teams dont truly understand their app user journey. No surprise, then, that most apps lose 77% of their daily active users within just three days of installation. To help, I broke down real apps step-by-step to uncover what works (and what doesnt) at every stage of the journey, from first discovery to long-term loyalty.

Analytic Tools 64

Analytic Tools Research Software Feedback Software Data Visualization 64

Mind the Product

MAY 3, 2019

begins Prakriti Parijat of DBS Bank. We may say “there is no such thing as a dumb question,” but in research, this isn’t true. Many product managers will say their foremost challenge is “being able to conduct proper research to validate whether the market truly needs what they’re building”. Are we Using the Right Method?

Product Research 190

Product Research User Testing Research Software Customer Experience 190

The Product Coalition

NOVEMBER 29, 2022

In 2023, more web-based businesses will be opting to develop mobile apps to build a loyal customer base, uncover more valuable user insights, and facilitate a more seamless user journey. Screen size and usability When creating an app, screen size dictates everything. Below are a few notable trends in mobile design before we move on.

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

UX Planet

JANUARY 15, 2025

User engagement metrics measure how actively and effectively users interact with a platform, product, or service. Daily Active Users (DAU): Number of users who engage with the platform daily. social media platforms, news,gaming). Google conducted research on how loading time affects bouncerate. e-learning, businesstools).

User Testing 106

User Testing Customer Experience Research Software Product Research 106

Lenny Rachitsky

MAY 22, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs Paragon —Ship every SaaS integration your customers want Vanta —Automate compliance. Tools like Statsig, Gemini summaries, and cohort dashboards make this possible at scale.

Product Research 79

Product Research Data Visualization Research Software Feedback Software 79

Product Innovation Educators

APRIL 24, 2023

Research has found that such tensions reflect underlying paradoxes, and they might actually be something that can help us in the end. Our guest, who has been researching this for over 20 years, is Dr. Marianne Lewis. We think about is as a system of tools. “Either/or” thinking tends to be our default.

Research Software 264

Research Software User Testing Product Research Reporting Tools 264

Melissa Perri

JUNE 29, 2017

I was tasked with gathering the requirements from sales, coming up with a solution, designing it, and then shipping the specification document to development to be built. I went on being called a Business Analyst as I worked at banks and other financial services companies. You are teaching us to talk to users, but I am a Product Owner.

Product Management 325

Product Management Product Manager Product Research Customer Experience 325

The Product Coalition

APRIL 17, 2023

By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare. Generative AI is a potent tool for content creation and data generation since it can generate new data with some originality by learning from existing data.

Generative AI 156

Generative AI Feedback Software Research Software User Testing 156

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 95

Feedback Software Analytic Tools Research Software Data Visualization 95

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. What do SaaS Companies spend on B2B Marketing? SaaS Content Marketing.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Despite having started her career in banking and finance, when Natasha moved to Bulb, a renewable energy supply company based in the UK, she encountered the challenges of scaling a support team firsthand.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Userzoom

JULY 31, 2019

The research industry is no stranger to buzzwords. So when I began bumping into mentions of ‘blockchain and research’ during season five of Silicon Valley , I made a mental note to pay close attention. I always encourage people to focus not on trying to understand the underlying technology but to understand what it enables.

Research Software 56

Research Software User Testing Reporting Tools Data Visualization 56

The Product Coalition

DECEMBER 14, 2019

A new generation of financial services needs the incorporation of technology innovation. The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. It is a digital transformation company based in Palo Alto, California.

Analytic Tools 90

Analytic Tools Research Software Software Developers Software Development 90

Reveal

OCTOBER 14, 2021

Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. Table of contents: What is a legacy system? What are the major issues with legacy systems?

Analytic Tools 80

Analytic Tools Data Visualization Research Software Reporting Tools 80

Intercom, Inc.

OCTOBER 15, 2020

Too often people come at sales from a marketing perspective. While marketing might get people in the door, sales need to show them around and make sure they stick around and get what they need. Out of that,I was forced to actually talk to people and learn through very different methods and tools. Are these all software?

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Mind the Product

MARCH 29, 2020

” This has been helped by the boom in the tech industry in general, with market leaders such as Atlassian , Gojek , and Grab showing that it’s possible to build world-class products from AsiaPac – and along the way showing that everything doesn’t have to be done the Silicon Valley way. Market Differences.

Product Research 219

Product Research Research Software Feedback Software User Testing 219

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Mind the Platform. Brandon Chu on the challenges of managing platforms.

Research Software 145

Research Software Feedback Software User Testing Product Research 145

Userpilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

The Product Coalition

OCTOBER 13, 2022

Market research, trends, and data indicates that APIs are one of the most strategically important areas of technology. APIs are the dominant communication and integration technology and this is only going to grow, if not explode. This article looks at selected research, trends, and data points that support this view.

Enterprise 148

Enterprise Research Software Telecommunications Government 148

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

The Product Coalition

JULY 21, 2022

For the past few weeks, I have been researching the Web3 phenomenon. Many technological advancements have occurred over the years since the invention of the internet. the next generation of web technology, all that changed in 2004. era, a host of technologies have transformed the Web. The semantic Web solution or Web 3.0

Research Software 174

Research Software Banking Vision User Testing 174

Product Talk

JULY 12, 2017

Resources Mentioned: Tools: Adobe Creative Suite. Product Managers Don’t Own the Problem (And Designers Don’t Own the Solution). I want to be clear, when I say product teams, I mean the product manager, the designers, and the software engineers. Show Notes: [1:03] Continuous Product Discovery: A Definition. [3:28] Google Ads.

Product Research 269

Product Research User Testing Data Visualization Research Software 269

The Product Coalition

NOVEMBER 23, 2021

Step One: Do Niche and Product Research When selling products, it is important to have a complete plan of action. This full guide will inform you of the exact steps you need to take for product research. Customizable (so you can help it stand out in a saturated market). Amazon Keyword Research Tools ?—?There

Branding 158

Branding Data Visualization Analytic Tools Reporting Tools 158

Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! What is B2B marketing?

B2B 105

B2B User Testing Research Software Analytic Tools 105

Imaginary Cloud - Design

SEPTEMBER 17, 2020

Before we get into why empathy is such an important concept when designing a product, it's vital to make it clear that this is only true when your focus is on what users need, instead of pushing products to the market. It's relatively easy to design for people who are in some way or capacity caught up with technology and interfaces.

Customer Experience 136

Customer Experience User Experience User Testing Research Software 136

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. Let’s begin!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

UX Studio: Product Management

JUNE 29, 2021

Recently, one of these topics was to communicate research insights in a better way. . That is why in this blog post we gathered our learnings about how to communicate research results better. We will also focus on methods of continuous dissemination of research insights. We like to think of a digital product as a living thing.

Data Visualization 122

Data Visualization User Testing Research Software Customer Feedback 122

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Typeform is an intuitive and user-friendly tool that empowers you to create engaging and interactive feedback surveys.

Feedback Software 19

Feedback Software Customer Feedback Data Visualization User Testing 19

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The difference between acquisition marketing and retention marketing is that the former focuses on attracting new customers, while the latter aims to keep existing customers.

Research Software 105

Research Software Feedback Software Customer Experience Customer Feedback 105