UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 89

Analytic Tools Data Visualization Research Software Reporting Tools 89

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences.

Artificial Inteligence 135

Artificial Inteligence Reporting Tools Feedback Software Research Software 135

Usersnap

MAY 17, 2023

The struggle to highlight crucial details, collaborate effectively, and provide targeted feedback is real. But what if I told you there’s a game-changing solution? In this article will review the best tools in 2023 based on their features, usability, pricing, and customer reviews. Let’s dive in!

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Userpilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? And how can customer success teams address them to ensure product growth? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. However, sometimes things don’t go as planned, and customers churn. moment faster. #3:

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Alchemer Mobile

APRIL 7, 2021

Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Finance category.

Finance 147

Finance Feedback Software Research Software Systems Review 147

The Product Coalition

MARCH 15, 2023

How many financial apps do you have on your phone, and how often do you use them? Chances are the ones you frequently use have a simple, intuitive app onboarding process. If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat.

Onboarding KPIs 123

Onboarding KPIs Analytic Tools Research Software Data Visualization 123

UX Studio: Product Management

JUNE 29, 2021

Recently, one of these topics was to communicate research insights in a better way. . That is why in this blog post we gathered our learnings about how to communicate research results better. We will also focus on methods of continuous dissemination of research insights. We like to think of a digital product as a living thing.

Data Visualization 122

Data Visualization User Testing Research Software Customer Feedback 122

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. In step 3, you need to define your target audience and create user personas.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Userpilot

AUGUST 6, 2023

Customers nowadays expect omnichannel customer experience when they deal with a business. That is why companies use in-product communication , email newsletters, support calls, live chats, and social media channels to ensure that customers get a seamless experience. What is omnichannel customer experience? Build loyalty.

Customer Experience 97

Customer Experience User Testing Customer Feedback Feedback Software 97

Intercom, Inc.

AUGUST 26, 2020

As support teams look to the year ahead, there’s no shortage of priorities to juggle – from team efficiency, to customer experience, to business impact. New research from Intercom reveals how support leaders are striking a balance. Below we dive into each of the five key trends from our research.

Customer Experience 233

Customer Experience User Testing Research Software Reporting Tools 233

Userpilot

DECEMBER 19, 2022

Creating buzz with consumers or even having a product go viral is quite easy in a B2C (business-to-consumer) environment. However, getting the attention of your target customers with B2B marketing strategies is a lot harder. B2B marketing targets businesses and organizations rather than individual consumers.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Modus Create

SEPTEMBER 11, 2023

With over 100 million developers and 370 million repositories, GitHub is the world’s most popular platform for source code management and a driving force behind today’s open-source revolution. 90% of the Fortune 500 manage their software on GitHub, and that number is only increasing.

Enterprise 110

Enterprise Reporting Tools Research Software User Testing 110

UX Studio

OCTOBER 11, 2022

Did you know that customers pay 4.5x more if they receive a positive customer experience (CX)? Furthermore, companies that provide great customer experiences grow 5x faster and bring in 5.7x It’s no longer an option to offer your customers mediocre digital customer experience. What is Digital Customer Experience?

Customer Experience 83

Customer Experience User Testing Analytic Tools Customer Feedback 83

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. What is customer feedback software?

Feedback Software 19

Feedback Software Data Visualization Customer Feedback Analytic Tools 19

The Product HQ

MAY 10, 2024

Deloitte has shared that more and more businesses are embracing technology in their business processes and solutions. Gartner has also foreseen this transformative digitization, forecasting continued growth and achievement for business objectives in the coming years for both software and devices.

Customer Experience 52

Customer Experience Data Visualization User Testing Reporting Tools 52

DISQO

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. As Americans get used to a new normal of social distancing, consumers are adjusting their needs and wants regarding finances — handling their own and changing where they get information or advice. It’s a risk we don’t have to take.”.

Banking 52

Banking User Testing Reporting Tools Presentation 52

DISQO

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. As Americans get used to a new normal of social distancing, consumers are adjusting their needs and wants regarding finances — handling their own and changing where they get information or advice. It’s a risk we don’t have to take.”.

Banking 52

Banking User Testing Reporting Tools Presentation 52

The Product Coalition

NOVEMBER 23, 2021

Step One: Do Niche and Product Research When selling products, it is important to have a complete plan of action. This full guide will inform you of the exact steps you need to take for product research. To begin, know that the best products generally fit these requirements. Amazon Keyword Research Tools ?—?There

Branding 134

Branding Data Visualization Analytic Tools Reporting Tools 134

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? Should the Voice of Customer influence product development? You may have realized how customer feedback has become a huge focus in recent years.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Complex behavioral data from complex user experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Product Innovation Educators

APRIL 24, 2023

Research has found that such tensions reflect underlying paradoxes, and they might actually be something that can help us in the end. Our guest, who has been researching this for over 20 years, is Dr. Marianne Lewis. We think about is as a system of tools. “Either/or” thinking tends to be our default.

Research Software 98

Research Software User Testing Product Research Reporting Tools 98

Product Talk

JULY 12, 2017

They interview customers , run usability tests, and conduct A/B tests. 9:16] Continuous Customer Interviews. [20:12] Resources Mentioned: Tools: Adobe Creative Suite. Articles: Customer Interviews. Articles: Customer Interviews. Hypothesis Testing. They’ve got this. And they aren’t wrong.

Product Research 216

Product Research User Testing Data Visualization Research Software 216

The Product Coalition

JULY 1, 2019

Monzo raised $144m recently to be valued at $2.6bn, Prospa successfully listed on the ASX with a market cap of $720m (AUD), Judo Bank raised $140m (AUD) and many more have hit similar achievements. Hopefully the research gives some insights to the fintech sector and entrenched financial companies looking to keep pace.

Analytic Tools 60

Analytic Tools Data Visualization Research Software Reporting Tools 60

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. It may sound obvious but emotionally-engaged customers are more likely to recommend, more likely to repurchase, and are less price sensitive.

Data Visualization 132

Data Visualization Reporting Tools Analytic Tools User Testing 132

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. Could we make the user experience safer?

Artificial Inteligence 179

Artificial Inteligence Data Visualization Product Research Reporting Tools 179

Amplitude

JANUARY 21, 2021

Whether working with existing or new products, these teams innovated to meet the customer where they are: online. The winners of our inaugural Pioneer Awards were selected from more than 1,000 customers, 60,000 teams, and 100 nominations by our panel of expert judges. The Product Innovation Award.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Mind the Product

MAY 5, 2020

So, as the ability to use digital products becomes a necessity in our modern-day lives, it’s imperative we ensure that a diverse set of customers can use our products. In terms of digital products: Accessibility: means that users with disabilities can perceive, understand, navigate, and interact with a product, without restriction.

Reporting Tools 116

Reporting Tools Research Software Product Management Product Manager 116

The Product Guy

MAY 7, 2020

A PM may receive help from specialists in the organization such as Researchers, Project Managers, Product Marketing etc. As you climb the ladder, primarily the focus changes from solution and execution to strategy. Also, in various organizations which have grown in product maturity, customer base etc., Specialist PM Roles.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. For instance, “how do we think this change to the onboarding workflow will shift user behavior?”

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

freshtrax

JULY 2, 2019

While selling your products directly to consumers from your website gives you full control over your brand and higher profit margins, it might be difficult to reach a large audience and generate sales, unless you already have strong brand awareness. Approximately 70% of members use Rakuten services at least once a year. Many of Wowma!’s

User Testing 92

User Testing Research Software Reporting Tools B2C 92

UX Planet

FEBRUARY 7, 2024

Illustration by Synchrony Bank As an international student from India, navigating the American real estate market landscape proved daunting, I had to start with understanding the market vocabulary moving ahead with laws and rules. Here, I would like to discuss the two key insights that emerged from our comprehensive research.

Systems Review 83

Systems Review Construction Research Software Government 83

Sachin Rekhi

JUNE 1, 2017

I'm a firm believer in needing to find your personal passion/skill/opportunity fit as the ultimate path to career fulfillment. And it takes a careful balance of all three dimensions because simply finding fit along one dimension unfortunately won't result in success nor fulfillment. Sometimes that meant literally fetching the coffee.

Technical Review 109

Technical Review Software Review Research Software Reporting Tools 109

ProductPlan

OCTOBER 23, 2018

There are lots of ways to define a product manager’s job , but here’s one viable way you could succinctly describe the product management role: identify flaws and design solutions for them. Sometimes we design our products in ways we find intuitive, but our users don’t. This is great stuff!

Analytic Tools 50

Analytic Tools Research Software Reporting Tools Data Visualization 50