Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Before that, I was a general manager at Microsoft.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Intercom, Inc.

MAY 3, 2018

Product management is about solving problems. Rohini Pondhi , product management lead for Square’s Invoices product, knows this challenge well. I hosted Rohini on our podcast to talk about everything from prioritization and product roadmaps to the nitty-gritty techniques for parsing customer feedback.

User Testing 195

User Testing Customer Feedback Data Visualization Customer Experience 195

Intercom, Inc.

MARCH 11, 2021

Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. Here are some of our favorite takeaways from the conversation: 1. Here are some of our favorite takeaways from the conversation: 1.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. The trouble is, candidates who possess the varied skill set needed for Product Management are elusive and highly sought-after. Do Some Soul-Searching.

Technical Advisors 40

Technical Advisors Product Management Product Manager Product Research 40

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. This blog is a transcript of part of that meetup, focusing on how to structure Product Management. Rich Mironov presenting on why we need Product Management.

Reporting Tools 85

Reporting Tools Product Research Product Management Product Manager 85

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. “How would you feel if you could no longer use this product?”

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Business of Software Conference

SEPTEMBER 3, 2019

How does a bootstrapped software company effectively market especially when its founders despise (and, in fact, suck at) sales and marketing? The founders just started doing what they loved: Talking tech. They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Business of Software Conference

APRIL 17, 2020

Having founded Doist in 2007, Amir Salihefendic is the CEO and founder of the company behind Todoist and Twist. So let’s start a bit about telling you what I do and what our company does. So, headcount is a vanity metric: I don’t care how big your company is. Amir Salihefendic // CEO & Founder, Doist.

Weak Development Team 64

Weak Development Team Feedback Software Software Review Reporting Tools 64

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. So I managed to arrive on time.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Modus Create

MARCH 8, 2020

At Modus, we are distributed and a Remote First company, made up of people from around the globe, including different races, religions, sexual orientations, backgrounds, genders, everything. It seems a lot of the time, the question is “Why are there not more women developers?” How did you find your role at Modus?

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105