The Product Coalition

FEBRUARY 22, 2023

Unlike last time, though, the NFT space this time has evolved manifold, with a plethora of new applications waiting to be adopted into the mainstream world. Running a venture based on such a collection also can ease your way into other NFT business models we will see further down the blog.

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Research Software Technical Review Customer Experience User Testing 122

The Product Coalition

FEBRUARY 29, 2024

Source In the expansive universe of software development, few platforms have wielded as much influence and innovation as GitHub. The Origin: A Fun Weekend In 2008 The GitHub saga commenced in 2008 when three men envisioned a platform that would democratize software development and foster collaboration on a global scale.

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Software Review Customer Experience Software Developers Software Development 118

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. Click here to read the blog. Gainsight has a terrific platform. Click here to read the blog. Click here to read the blog.

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Webinar Blog Customer Experience Customer Feedback 71

Userpilot

APRIL 16, 2024

It can even help maximize feature adoption. In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. Userpilot is a powerful product growth platform with several in-built analytics reports that simplify user behavior tracking. But how do you track and analyze end-user behavior?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

AUGUST 29, 2022

Every savvy product manager needs a product adoption tool they can rely on – because automating adoption is the lifeblood of many SaaS companies. In this article, we’re going to dig deep into a range of product adoption tools available on the market. What is product adoption? using A/B tests ).

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Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

FEBRUARY 25, 2024

More users are adopting micro-SaaS products for the specialized value and low cost that they offer. User behavior is primarily focused on SaaS platforms and how users leverage them. 14 user behavior trends for 2024 To keep your SaaS platform engaging and attractive for users, it’s important to meet user expectations.

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Analytic Tools Data Visualization User Testing Reporting Tools 103

Userpilot

MARCH 17, 2024

The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards. Moreover, digital marketing analytics allows you to gauge the relationship between marketing channels.

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Data Visualization Analytic Tools Feedback Software Dashboard 94

Userpilot

MAY 14, 2023

When choosing an event-tracking tool, first decide if you need to track user behavior inside a digital product or on a website. If you need an in-app tracking tool, your options include dedicated analytics tools or product adoption solutions. Userpilot Userpilot is a growth platform for web-based digital products.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 97

Userpilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption.

Onboarding KPIs 95

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 95

Userpilot

SEPTEMBER 2, 2022

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. There’s a difference between an instructional design software tool (or eLearning authoring tools) and digital adoption platforms. I nstructional design tools vs digital adoption platforms.

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Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

MARCH 29, 2023

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy.

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Data Visualization Analytic Tools Embedded Analytics Feedback Software 93

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. The feedback channel kept George’s early adopters feel more engaged and secured. And today we have the honour to share their journey.

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User Testing Feedback Software Customer Feedback Customer Experience 121

Userpilot

DECEMBER 31, 2022

How does tracking your digital experience analytics help you retain users, remain competitive, and grow your business ? In this article, we cover: What digital experience analytics is and why tracking these data points is important? Who benefits from measuring your digital experience? What is digital customer experience?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

NOVEMBER 17, 2021

It’s hard to argue with WalkMe’s reputation for digital adoption solutions. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. WalkMe is one of the biggest names among digital adoption platforms (DAP).

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Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Gainsight

SEPTEMBER 22, 2023

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world. Very little.

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Education User Friction Customer Experience Customer Feedback 52

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. That said, it's not that agile digital adoption platform as one might expect. Feature adoption.

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Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 96

Userpilot

AUGUST 2, 2023

Software users only continue subscribing if they find your platform useful. Use tooltips with relevant messages to encourage feature engagement and adoption. Use video tutorials to engage customers in the onboarding process Announce new features using modals to drive new feature adoption. Introduce loyalty and referral programs.

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Feedback Software User Testing Customer Experience User Friction 90

Userpilot

DECEMBER 21, 2022

Userpilot is a powerful product analytics and in-app marketing platform for SaaS companies. HubSpot Marketing Hub is a robust automation platform that features content marketing, SEO, digital advertising, email marketing, social media, and analytics tools. Userguiding offer three main plans: Basic.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Research Software 95

Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. Pendo is a digital adoption platform with robust analytics functionality. Want to see how you can leverage analytics to drive product adoption with Userpilot? Book the demo!

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Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 14, 2023

Sharing industry-specific knowledge and offering support via active digital communities. Consider some examples: Guide new users with an onboarding checklist to adopt the product or service. Onboarding checklists are a great way to drive customer adoption by ensuring new users discover important product features early on.

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Customer Experience Feedback Software Education Customer Feedback 98

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. The marketing industry is not immune to this digital transformation, as prominent brands are beginning to take advantage of the opportunities it presents.

Data Visualization 107

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 107

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Users start digging down on your landing pages, blogs, etc.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

MAY 18, 2022

Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback. Pendo is a digital adoption platform first. But is it really worth all the hype? Conclusion.

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Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

OCTOBER 21, 2021

But is WalkMe the right digital adoption platform (DAP) for your company and product? User onboarding is just such a critical component of product adoption and, ultimately, the success of your product. WalkMe can help you do almost anything to help users understand your platform.” What is WalkMe?

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Analytic Tools Reporting Tools Software Review Technical Review 97

Userpilot

NOVEMBER 8, 2022

Omnichannel systems: Implement this technology to engage with customers across all your digital channels. As customer experiences move digital , businesses need proper tools to engage with users digitally. Personalization: For a long time, brick-and-mortar stores had a personalization edge over digital companies.

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Customer Experience 98

Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. Both platforms can be used without programming knowledge, but coding is necessary to fully customize them.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 16, 2023

TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. UserGuiding is a cloud-based digital platform that provides onboarding solutions for teams. The platform allows you to build product tours and walkthroughs without any coding. What is UserGuiding?

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Userpilot

DECEMBER 6, 2022

Notion – a digital asset management tool to help centralize brand assets and provide clear SOPs to guide your marketing teams and professionals. Marketing resource management (MRM) is a system for managing marketing resources, including digital assets, finances, staff members, and external vendors.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Customer Experience 96

Userpilot

APRIL 12, 2023

What’s a user adoption strategy? TL;DR A user adoption strategy is a plan for user education and onboarding so that they progress smoothly toward activation and adoption. TL;DR A user adoption strategy is a plan for user education and onboarding so that they progress smoothly toward activation and adoption.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Scale-ups and digital transformation companies are not the same. Platform Product Manager. Platform Product Manager. Growth Product Manager.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

AUGUST 6, 2023

Examples of marketing automation include sending automated emails triggered by user behavior , or scheduling and posting content across all social media platforms. In fact, marketing automation (along with content marketing ) is said to be the most effective digital marketing technique according to Statista. Is this even possible?

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Analytic Tools Feedback Software Research Software Data Visualization 95

Gainsight

JULY 25, 2023

Supporting the Customer After They Purchase The customer journey we’re talking about here is everything that happens after the purchase, and Gainsight is a platform that manages and optimizes that part of the customer journey. Essentially, both are about helping a customer adopt behaviors to drive the business outcomes they are seeking.

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Analytic Tools Feedback Software Education Generative AI 52

Userpilot

JANUARY 6, 2022

We’ve prepared an in-depth, honest comparison and review of two top tools for feature adoption that we’ve either experienced first-hand or that have been used by friends at other SaaS companies. Why is product adoption important for SaaS? Product adoption rates can literally make or break a SaaS company.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? Funnel and milestone analyses enable product managers to track users’ progress along the user journey and toward activation and adoption. This is the main question we tackle in this article. Want to check it out?

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Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

eG Innovations

JUNE 7, 2021

This blog summarizes research that I’ve done into understanding AIOps – what it is, why analysts and customers are so interested in this technology and what are some of the benefits that it offers. Figure 1: Gartner’s representation of an AIOps platform. Source: eG Innovations and xenappblog Digital Workspace Survey 2021.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Artificial Inteligence 98

Userpilot

FEBRUARY 15, 2023

Tolstoy is a platform aimed at boosting digital adoption by leveraging video in customer onboarding. Kommunicate uses a product walkthrough to provide step-by-step instructions Kommunicate is a customer support automation platform that enables users to build their own AI chatbots without any coding.

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Feedback Software Analytic Tools Onboarding KPIs User Testing 96

eG Innovations

MARCH 30, 2023

With many CAD and 3D applications such as Siemens NX and Autodesk titles (AutoCAD, Revit, and Inventor) now certified for AMD-accelerated cloud technologies, we are pleased to offer our Manufacturing, Design and Media customers support as they evaluate and adopt AMD options. New GPU Monitoring capabilities in eG Enterprise v7.2

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Enterprise Customer Experience Entertainment Technology 52