Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? Userpilot is a product growth platform. It helps create in-app experiences to optimize user conversions. How to create an effective conversion path Ready to build a successful conversion path for your SaaS product? Userpilot blog post.

Research Software 85

Research Software Feedback Software User Testing Reporting Tools 85

Userpilot

MARCH 23, 2022

There’s much more to NPS than sending users a customer feedback survey. They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. NPS surveys are typically sent via emails or triggered in-app, but you could use a combination of both. NPS average by industry.

Product Research 90

Product Research Feedback Software Analytic Tools Research Software 90

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The customer acquisition funnel stages in SaaS are awareness, consideration, evaluation, and decision. They're weighing various options available in the market, including your SaaS product.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The customer acquisition funnel stages in SaaS are awareness, consideration, evaluation, and decision. They're weighing various options available in the market, including your SaaS product.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. I worked closely together with Bence (UX researcher and colleague), as well as Xeropan’s CEO and developers.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Userpilot

FEBRUARY 4, 2023

Fast support, personalized experiences, and feedback collection are all core strategies that can help you wow your customers. How to wow a customer in SaaS There are 10 tried-and-tested ways to wow your customers and increase customer satisfaction. Userpilot’s self-service knowledge base.

User Testing 81

User Testing Customer Experience Customer Feedback Feedback Software 81

Userpilot

JUNE 25, 2021

Do you want to build an efficient SaaS Product Marketing strategy, but are not sure where to start? In this post, we go over the main product growth strategy steps and some examples of SaaS business growth strategies. A SaaS product marketing strategy is a step-by-step plan to drive product growth with your existing customers.

Research Software 60

Research Software Analytic Tools Feedback Software Onboarding KPIs 60

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. How to Use Product Feedback to Boost Customer Experience. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Product Talk

AUGUST 4, 2021

This need is what led me to think about and design the opportunity solution tree. When I finally wrote about the opportunity solution tree (back in 2016), I knew that it was a big enough idea that I would need to write a book about it. I know many authors who use their blog as a way to test content. I wasn’t willing to hope.

Product Research 261

Product Research Books User Testing Research Software 261

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. Validating the value proposition of an app or website – do your potential customers understand it? Testing competitors’ solutions. In such cases, professional market research may work better for starters.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. How to Use Product Feedback to Boost Customer Experience. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Userpilot

MARCH 28, 2022

So in this blog post, we will shed some light on: What product marketing and content marketing are. The different content marketing formats include; website blog posts, videos, social media, podcasts, etc. Website/blog : Userpilot’s blog is a good content marketing example. This is what we are going to uncover today.

Product Marketing 92

Product Marketing Marketing Research Software Feedback Software 92

The Product Guy

AUGUST 10, 2017

A blog could aggressively demand shares on social media before people have even had a chance to read through an article. A software product could overemphasize a feature that its own team just wanted to build. However, the pressure to jump from customer research straight into a solution can lead you down the wrong path.

User Testing 118

User Testing Customer Experience Research Software Customer Feedback 118

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. For research purposes, we talked to many experts, interviewed a large number of potential customers, and even built a community ! We learned a lot and shared our findings on our blog through stories and ebooks.

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. An approachable best-seller that will expand the way you think about applications of research.

Books 80

Books Blog Feedback Software User Testing 80

The Product Coalition

FEBRUARY 5, 2021

Idea To Invalidation In < 3 Months | Lena's blog How it all started Ever since I quit my full-time job in February 2020, I’ve kept an eye out for opportunities to work on new business ideas with other people. I researched every prospect and brand for five to fifteen minutes before sending semi-personalized emails.

Research Software 136

Research Software Feedback Software User Testing Product Research 136

Usersnap

NOVEMBER 15, 2019

It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. Slack is a communication app for colleagues and teams in the workplace, born out of frustrating internal communication such as endless CC’s and email chains. They research technologies their customers find useful.

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

Usersnap

FEBRUARY 20, 2020

Do you keep hearing about Net Promoter Score (NPS) being a great tool for improving customer satisfaction, boosting customer lifetime value, and generating more revenue? We’ll also show you how you can calculate NPS for your business, teach you how to collect NPS feedback, and go over a few NPS best practices. Sounds good? Let’s start.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64

UX Studio

APRIL 25, 2019

Let’s jump into branding research! When does the time come for this type of research? A snapshot of tools and techniques. How we conducted brand research on our UX studio brand. How we conducted brand research on our UX studio brand. Takeaways on branding research. Do research! Do research!

User Testing 73

User Testing Product Research Research Software Data Visualization 73

UX Studio

MARCH 8, 2019

Do you have dedicated UX researchers? To get a glimpse, read the blogpost of our product design process in UX studio in our ebook: UX Design for Product Managers. Do they have dedicated UX researchers? When you come to a UX company, you don’t just want an app or website designed. So UX folks introduced UX research.

Research Software 50

Research Software UX User Testing Feedback Software 50

ProductPlan

SEPTEMBER 30, 2021

We conduct customer research and stakeholder alignment so we can figure out what matters. While these tools often help, there’s an inherent risk to them as well. As I’ve covered in many other blog posts , webinars , and our free ebook , IMPACT is a mindset for ensuring you’re doing things that matter. Meaningful.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

ProductPlan

JUNE 5, 2020

The course covers basics like assessing target opportunities, building software products, and how to launch a great product. Key takeaways include product strategy , user research, and the UX/UI design process. It also promises that PMs will gain “usable skills, tools, and templates you can use when you return to the office.”.

Certifications 105

Certifications Customer Experience Artificial Inteligence Product Management 105

Revulytics

AUGUST 8, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. They’re solutions people.

Research Software 54

Research Software Product Research User Testing Reporting Tools 54

The Product Coalition

APRIL 19, 2021

Join more than 145 peers from May 27–29, 2021 , for the Virtual Agile Camp Berlin 2021, a live virtual Barcamp using open space technology principles and practices. Turn them into a [fill-in a ticket-system of your choice] monkey or deprive them of the ability to say ‘no’?—?as The Product Owner is also the most vulnerable Scrum role.

Product Research 112

Product Research Customer Experience User Testing Agile 112

UX Studio: Product Management

NOVEMBER 1, 2019

question seems too simplistic, but in many applications, the users don’t get any feedback about what just happened. Applications which do not give a continuous feedback about its status are very annoying to use. We will talk about this more in the chapter about research. And don’t forget to offer a solution.

User Testing 76

User Testing Feedback Software Research Software UX 76

UX Studio

AUGUST 15, 2018

Developers might be the first ingredient that comes to mind, but visual designers, UX designers, UX researchers have a huge added benefit to the product team and to the final product. UX research can deliver essential customer insights about the target users. The solution being the digital product. But from what team?

User Testing 103

User Testing Product Research Customer Feedback Customer Experience 103

UX Studio

SEPTEMBER 5, 2017

Rewards provide users positive feedback. One app encouraging water consumption can signal a near miss for a missed daily goal which still improved over the previous rate. Researchers recruited university students for a recent study in Geneva. Researchers also found out that wanting is independent of liking.

Customer Experience 96

Customer Experience User Testing Customer Feedback Product Research 96

UX Studio

JANUARY 14, 2019

We have even written about it on our blog here. Icons provide a safe bet, but read more about accessibility in this article on our blog which I highly recommend. Give your users feedback when their action succeeds. Give your users feedback when their action succeeds. and his huge hands could be trying to use your app!

User Testing 108

User Testing Research Software Feedback Software Customer Experience 108

Centercode

OCTOBER 16, 2019

Survey data is a crucial tool for understanding your target market’s attitudes. As you might have read in our blog post about psychological biases , people have a tendency to gravitate towards certain choices based on the context they’re presented in. Get Your Free Copy of the Survey Building Ebook. Deploying Your Survey.

Product Research 28

Product Research Data Visualization User Testing Customer Experience 28

The Product Coalition

MAY 25, 2018

The replay of the webinar is now on Youtube available: [link] Download the ’Scrum Anti-Patterns Guide’ for Free The ’ Scrum Anti-Patterns Guide ’ is another free ebook from the Hands-On Agile series of practical guides from the trenches. process with significantly shorter feedback loops, thus also mitigating the risk of the original process.

Webinar 60

Webinar Agile Product Research Customer Experience 60

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. If you think about subscription growth, probably 85% of blog posts and content have to do with sales and marketing.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Centercode

DECEMBER 26, 2019

This year, we’ve surveyed hundreds of companies and done countless hours of research to produce kits, ebooks, infographics, white papers , events , webinars , articles , and more to help CV professionals improve their skills and propel their careers. The Product Manager’s Guide to Understanding Customers (Ebook).

User Testing 64

User Testing Customer Feedback Customer Experience Product Research 64