Userpilot

JANUARY 28, 2022

It shouldn’t be about bringing back churned customers only, it’s also about engaging back inactive users and before they churn- a win back email campaign can help you with this. Win-back email campaigns are re-engagement emails sent to get inactive customers back. Let’s get started!

Feedback Software 98

Feedback Software User Testing Customer Feedback Customer Experience 98

Userpilot

OCTOBER 14, 2021

But what if you could make that journey more engaging by using UX gamification? Gamification is the process of incentivizing people to engage with your platform through game-like mechanics. Gamification is the process of incentivizing people to engage with your platform through game-like mechanics. What is gamification?

Feedback Software 98

Feedback Software Customer Experience User Testing UX 98

Userpilot

JANUARY 29, 2021

An excellent user engagement strategy can have a ripple effect on what product marketers’ care the most about: Make your users see the value of your product and its features during the free trial. Stop users from only signing up and then never using the product. Converting large numbers of trial users into customers.

Customer Experience 98

Customer Experience Customer Feedback User Testing Onboarding KPIs 98

Product Management University

AUGUST 28, 2017

This month we focus on user engagement as a leading indicator of customer value and the subsequent impact on retention and recurring revenue. In This Issue: Blog: High-Octane Product Management. User Engagement: The Window to Your Customer Retention Soul. View the August 2017 Issue. Enjoy our August issue!

Customer Feedback 100

Customer Feedback Strategy Magazine Certifications 100

Userpilot

DECEMBER 18, 2020

How should I bring the disengaged users back to my product? Declining user engagement is a slippery slope to churn – every Product Manager’s greatest nightmare. You can have thousands of sign-ups in a month but if the users don’t actually activate or use the app after the 30-day trial mark…you know what happens.

User Testing 98

User Testing Customer Experience Analytic Tools Onboarding KPIs 98

Userpilot

APRIL 7, 2021

How important are your user engagement metrics? Well, let’s say you have a newsletter building tool with 3 million users and your competitor has 800,000. However, the competitor-the one with 800,000-has majority of their users sending out the newsletter (using their core feature). What Are User Engagement Metrics?

Onboarding KPIs 86

Onboarding KPIs User Testing Customer Experience Customer Feedback 86

UX Studio

NOVEMBER 3, 2023

Here, you will discover a curated list of blogs that offer expert insights, tools, and resources that will enable you to break through creative barriers. We have compiled a shortlist of 8 blogs that will serve as a baseline to help kick-start your creativity as a product designer in 2024. Why do you like what you like? Why Webflow?

Blog 64

Blog Research Software UX User Testing 64

The Product Coalition

JULY 21, 2020

Blogs are another great medium for getting bite-sized chunks of information, and upping your product management skills. If you’re enjoying Product School’s blog, we’ve actually created the ultimate guide to help you find your way around. What we love about this blog is that it caters to design professionals at all levels.

Blog 78

Blog Data Visualization Product Management Product Manager 78

Userpilot

JANUARY 25, 2022

In both cases, a better user onboarding experience should solve the problem. A great user onboarding experience will prevent your support team from being overburdened with questions, and should also improve your feature adoption rate. Your features will become more user-friendly. Let me explain.

Research Software 98

Research Software Customer Experience User Testing Product Research 98

Userpilot

JANUARY 19, 2021

Customer engagement plays a critical role in your company’s growth and depends on your customer experience. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. What is Customer Engagement? Why is Customer Engagement Important?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

OCTOBER 14, 2021

But what if you could make that journey more engaging by using UX gamification? Gamification is the process of incentivizing people to engage with your platform through game-like mechanics. Gamification is the process of incentivizing people to engage with your platform through game-like mechanics. What is gamification?

Feedback Software 52

Feedback Software Customer Experience User Testing UX 52

Gainsight

APRIL 9, 2019

In-app engagements is a highly effective way to increase user retention and engagement. In fact, products that use in-app engagements see a 3x boost in engagement and a 4x increase in conversions. An in-app engagement can take many forms such as a guide, survey, or notification. Salesforce.

Feedback Software 72

Feedback Software Analytic Tools Messaging Customer Experience 72

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

Data Visualization 106

Data Visualization Analytic Tools Feedback Software Reporting Tools 106

The Product Coalition

DECEMBER 11, 2023

Furthermore, AI proves invaluable in the analysis of audience engagement. AI provides critical insights into content performance, enabling strategic planning for impactful and engaging content. Businesses can stay aligned with industry dynamics by analyzing pricing strategies, promotional offerings, and engagement tactics.

Data Visualization 123

Data Visualization Artificial Inteligence Analytic Tools Research Software 123

Userpilot

APRIL 3, 2024

TL;DR A resource center provides tailored content to aid users in problem-solving your product. Essential elements of most resource centers include user documentation , video tutorials , FAQs, a search function, a feedback widget , product updates , and AI tools. Publish your resource library and promote it to users using a tooltip.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. By understanding how our brains function, we gain a better understanding of our users’ brains as well.

Books 80

Books Blog Feedback Software User Testing 80

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. Click here to read the blog. Click here to read the blog. This blog post covers the six metrics every Customer Success professional needs to know.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

The Product Coalition

FEBRUARY 25, 2024

In this blog series, we embark on a comprehensive journey through the evolution of Netflix, tracing its origins, key milestones, and the driving forces behind its remarkable transformation. The company also leveraged data analytics to personalize recommendations and improve the user experience. UX Timeline, back to the past!

Analytic Tools 102

Analytic Tools Entertainment Customer Experience Data Visualization 102

Userpilot

FEBRUARY 26, 2024

Start building your marketing conversion funnels but creating all product user personas. Next, map out the customer journey stages with all touchpoints , user actions, feelings, and challenges for each persona. The main stages in the marketing funnel are Awareness, Interest, Consideration, Intent, and Purchase. It gets even better.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

APRIL 21, 2024

Next, create user personas. A high-converting landing page is tailored for a specific user persona. It’s optimized for mobile users, has a strong headline and CTA, and loads fast. It helps create in-app experiences to optimize user conversions. How you guide users to the desired actions depends on who they are.

Research Software 103

Research Software Feedback Software User Testing Reporting Tools 103

Userpilot

DECEMBER 10, 2023

However, it’s not ideal for complex products or enterprise clients where customers aren’t the end users. Users get a chance to experience product value and you use the data on their interactions with the product to qualify them. Only when they reach the right level of engagement , the sales reps step in to ultimately close the deals.

Analytic Tools 106

Analytic Tools Feedback Software Customer Experience Data Visualization 106

Userpilot

DECEMBER 19, 2023

A few of these are: Try to better understand customers by mapping their user personas. Design a successful onboarding flow to help users unlock value quicker. Introduce interactive walkthroughs and adoption tooltips to increase engagement. Create added value for existing users by cross-selling and upselling.

Feedback Software 102

Feedback Software Analytic Tools Product Research User Friction 102

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 106

Analytic Tools Data Visualization User Testing Reporting Tools 106

The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.

Data Visualization 130

Data Visualization Reporting Tools Feedback Software Customer Feedback 130

Userpilot

MAY 12, 2022

Your new product announcement should include information on the target customer group, why it’s being introduced, how it’s going to benefit the users, and how to best take advantage of it. Use multiple channels to reach users. E-mails are effective at reaching inactive or churned users.

Feedback Software 98

Feedback Software Research Software Product launches User Testing 98

Userpilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. We also covered other metrics to measure and get a holistic picture of customer engagement and common mistakes when tracking engagement, and how to avoid them. What are active users?

Analytic Tools 94

Analytic Tools Onboarding KPIs Customer Experience Customer Feedback 94

Userpilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. Software users only continue subscribing if they find your platform useful. But how do they know it’s actually worth it when they don’t engage long enough to find out? What is a customer engagement strategy?

Feedback Software 97

Feedback Software User Testing Customer Experience User Friction 97

Userpilot

APRIL 10, 2024

The five steps to knowledge base creation include: Identify areas where users need help. Personalize the knowledge base content based on user segment. A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications, or get help with a specific feature.

Feedback Software 102

Feedback Software Analytic Tools Research Software Data Visualization 102

Userpilot

MARCH 17, 2024

The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards. A great analytics dashboard is clear, customizable, intuitive, and just one click away from being accessed.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Dashboard 98

Userpilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

Customer Experience 96

Customer Experience Customer Feedback Feedback Software Analytic Tools 96

Userpilot

MAY 26, 2022

Customer engagement is a key factor in SaaS growth. A proactive engagement strategy is a great way to keep your customers fully engaged with your product. In this blog post, you’ll learn exactly what a proactive engagement strategy is, its benefits, and how you can create one. Let’s get started!

Customer Experience 98

Customer Experience User Testing Customer Feedback Feedback Software 98

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? TL;DR UX microcopy is the small snippets of text in the UI that help users interact effectively with the app or website. Well-crafted UI microcopy can help users overcome friction and improve conversion rates at key touchpoints.

Analytic Tools 106

Analytic Tools Feedback Software UX Data Visualization 106

Userpilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JULY 30, 2023

This game-changer can help you foster customer relationships, drive engagement, and boost business growth. Different types of customer segmentation are: User attribute-based segmentation. You can segment customers by: Segmenting trial customers to improve onboarding , user experience , and conversion rates.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

MAY 29, 2023

Cracking the retention table will provide invaluable insights into user behavior and retention. TL;DR A retention table is a powerful report that tracks and analyzes user engagement over time. Each data point in a retention table represents a specific measurement of user retention. What is a retention table?

Data Visualization 97

Data Visualization Customer Experience Analytic Tools Customer Feedback 97

Userpilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. With ease, you’ll gather, analyze, and share user engagement insights that will reduce churn and drive product growth. If unsure, dig into your engagement data and interact with other teams in your company.

Data Visualization 98

Data Visualization Onboarding KPIs Dashboard User Testing 98