UX Studio

AUGUST 1, 2017

They represent a product’s user experience, which is hard to quantify, but some useful frameworks can help. Many big brands use UX metrics to improve the user experience of their products (Google, Airbnb, YouTube). Just wiring Google Analytics to your site is not enough. The HEART framework. Know what to look for.

Customer Experience 81

Customer Experience User Experience User Testing Analytic Tools 81

The Product Coalition

OCTOBER 2, 2018

Currently Product & Program Manager at Google, she will reflect on a Product Excellence Framework that can achieve this. Before Google, Sara worked for Cornerstone OnDemand , ZS Associates and UCLA (University of California, Los Angeles). Sara Zare is currently Product & Program Manager at Google.

Data Visualization 60

Data Visualization Framework User Testing Analytic Tools 60

Userpilot

MARCH 15, 2022

You can measure product growth using the pirate metrics framework , North Star Metric , and/or HEART framework. There are multiple frameworks for measuring product growth. The pirate metrics framework is a system used to group and track metrics across the 5 different stages of the customer journey. Pirate metrics.

Onboarding KPIs 89

Onboarding KPIs Customer Experience Data Visualization Customer Feedback 89

Product Talk

APRIL 19, 2023

Teresa is now able to highlight passages in news articles, blogs, tweets, and even podcasts and YouTube videos. I am very conscious that if I do not make notes while reading a book, blog, or listening to a podcast, then I almost certainly will not remember any of it within a matter of days,” says Chris.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

PMLesson's Ace the PM Interview

MARCH 2, 2022

The Google behavioral interview is one of many you'll have to make it through if you're applying for a Google or Google Cloud job. This is because at surface level they may not seem as hard to answer as Google's technical interview questions. Let's get ready for your dream job at Google!

Weak Development Team 52

Weak Development Team Technical Review User Testing Feedback Software 52

Userpilot

JULY 6, 2021

There are four growth strategies in the Ansoff Matrix framework: market penetration, product development, market development, and diversification. The Ansoff Matrix is a visual strategic planning tool that provides business professionals with a framework for product growth. Integration is at the heart of Zapier.

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Intercom, Inc.

APRIL 18, 2019

For every Airbnb there’s a Segway or Google Glass, very fresh technology that never actually found a category to create. Maybe we build the blog very similar to the Inside Intercom blog – all about how to be great in your job, how to self-actualize, how to get promoted, how to deliver great products. Investors might not get it.

Outbound 112

Outbound Customer Experience Education Airlines 112

Department of Product

MAY 22, 2020

Product strategy, features and the value chain The question of what to build lies at the heart of product strategy and features are a reflection of those decisions. At the time, back in 2014, this was so much easier than having to navigate around using Google Maps. That may be true if you’re Google or Amazon.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

The Product Coalition

NOVEMBER 24, 2020

On the other hand, the Scrum Master theses also cover, for example, the relationship with the Product Owner, they deal with agile metrics, and how to kick-off an agile transition, thus moving beyond the original framework of the Scrum Guide. Product discovery using the Design Thinking, Lean Startup, or Lean UX frameworks help.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Roadmunk

APRIL 3, 2018

You can subscribe to Product to Product on iTunes ( here ) and Google Play ( here ), or get the latest episodes delivered to your inbox by subscribing here. How do you tie that concept, to the idea that I was reading on your blog, called the Build Trap? It’s supposed to be a framework that helps you make decisions.

Research Software 89

Research Software Feedback Software User Testing Product Management 89

Userpilot

JULY 26, 2021

We’ve compiled a list of two books , two blogs, two podcasts, and three resources on product growth for you. Google has even reported that 81% of non-C-suite employees now have a say in purchase decisions. At the heart of it, buyers are aware vendors want to position their product in the best way possible. 5 out of 5.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Product Innovation Educators

OCTOBER 7, 2016

We all know good examples of this, including Google. This article shares a real example, what was learned, and why monetization plans need to be part of the original product concept: https://community.uservoice.com/blog/product-management-and-monetization/. Considerations for embedding analytics into your product.

Data Visualization 49

Data Visualization Embedded Analytics Customer Feedback Product Management 49

Intercom, Inc.

MARCH 15, 2018

All the while, he’s been sharing his latest thoughts on infrastructure, devtools, management and more, on his Irrational Exuberance blog. Will Larson: When I graduated from college I was actually teaching English in Japan for a year, and that’s when I started doing a lot of tech blogging. product called Yahoo!

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

Userpilot

JANUARY 9, 2020

Communication is at the heart of everything you do as a product manager. Fortunately, there are loads of resources at your fingertips, including online courses, books, blogs and podcasts. Course-takers have gone on to work at companies like Google and Airbnb. Product management blogs. These are: Communication.

Customer Experience 58

Customer Experience User Testing Product Management Product Manager 58

PMLesson's Ace the PM Interview

APRIL 4, 2022

Tech companies like Google, Meta, and Amazon hire thousands of employees per year. Unscrupulous contingency recruiters likely don't have your best interests at heart. Here are some examples of what you could ask: What programming languages, frameworks, or libraries are used by the company?

Software Engineering 52

Software Engineering Reporting Tools Engineering Weak Development Team 52

Andrew Chen

NOVEMBER 1, 2018

My journey took a while too: 10 years in the Bay Area (and blogging, building my network, etc). I started my blog originally to write down everything I was learning. If you look at Google Trends, you’ll see that “growth hacking” all of a sudden became a term people in the industry were interested, and were searching for, in 2012.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Userpilot

DECEMBER 13, 2021

Alternatively, try using the Google HEART framework to track a combination of user-centered metrics. Works with Mixpanel and Heap, and also offers integrations with Google Analytics, Segment, Intercom, and more. Customer KPIs. Product development and quality KPIs. Business performance KPIs. Conclusion.

Onboarding KPIs 94

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 94

Department of Product

AUGUST 22, 2022

Value proposition Product management is, at its heart, about creating and delivering value to users. A deep dive into the tools, frameworks and processes used by product managers from top companies. Join 22,000+ product people from Spotify, Netflix, Microsoft, Apple, Google and get your free briefing today.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Product Talk

FEBRUARY 10, 2021

I help Teresa out with content for the Product Talk blog. Teresa: This is something that I see a lot where somebody reads about a framework or a tool or a technique and they fall in love with it. The heart of good discovery is building a collaborative decision-making model with the product trio. Melissa Suzuno: Hi, everyone.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

BrainMates

OCTOBER 18, 2020

Create a mock idea and fill out a or try the Brainmates Product Management Framework. Write a blog – standout from the crowd by writing an opinion piece about product. Read Cracking The PM interview and the Google Resume – great books about landing great jobs. The best way to learn is to practice. Try your hand at them.

Product Management 52

Product Management Product Manager Product Research Management 52

BrainMates

SEPTEMBER 19, 2019

Create a mock idea and fill out a or try the Brainmates Product Management Framework. Write a blog – standout from the crowd by writing an opinion piece about product. Read Cracking The PM interview and the Google Resume – great books about landing great jobs. The best way to learn is to practice. Try your hand at them.

Product Management 61

Product Management Product Manager Product Research Management 61

ProductPlan

APRIL 12, 2022

Slack stands shoulder to shoulder with some pretty esteemed giants like Microsoft Teams and Google Hangouts Chat. ” It all starts (and ends) with getting to the heart of the customer’s pain, product use, and overall experience. Competition. The communication space is a crowded, noisy one. Serious about customer feedback.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Userpilot

APRIL 23, 2023

What’s a product metrics framework? We also look at how product managers can use Userpilot to implement product metrics frameworks. TL;DR A product metrics framework is a set of metrics used to measure the performance and success of a product so that you can improve it. What is a product metrics framework?

Onboarding KPIs 81

Onboarding KPIs Framework Analytic Tools Feedback Software 81

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

Andrew Chen

DECEMBER 13, 2018

How to port the concept of OKRs — objectives and key results, a personnel management framework originated by legendary Intel CEO Andy Grove — to your personal life from your business (and why you would want to). When it comes to working at a large company, it’s much more cerebral and much more about the heart. Personal life OKRs.

Startups 79

Startups Customer Experience User Testing Product Research 79

Userzoom

APRIL 17, 2018

Trends posts are an easy win for any blog operating in the tech/marketing/digital industry. As SaaS craftsmanship becomes more refined each year, we should expect another wave of frameworks and ready-made UI solutions. Look, we get it. Now it’s time to make high-end aesthetics more affordable for SaaS founders around the world.

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Business of Software Conference

JUNE 19, 2020

Using his experience bootstrapping ProfitWell to $10M and beyond (while simultaneously undergoing some pretty big personal roadblocks), he talks us through essential frameworks to help you handle problems in the proper context, while also teaching some operational takeaways to keep you ahead of the increasingly competitive landscape.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Userpilot

SEPTEMBER 23, 2021

Look at the “Sign up with Google” button. Use quantitative frameworks like NPS or CSAT wherever possible. By using onboarding software , your product managers will be able to run product experiments to their hearts’ content without having to bother your dev team. Note how few elements there are.

Analytic Tools 86

Analytic Tools Onboarding KPIs Customer Experience User Testing 86

Userpilot

JULY 31, 2023

This means you need to follow a good framework and track the right metrics if you want to prove your success. That’s why we’re going to talk about the frameworks you can follow. There are three common metrics frameworks you can follow: Google’s HEART framework, which is aimed to optimize user experience.

Onboarding KPIs 84

Onboarding KPIs User Testing Product Research Analytic Tools 84

Andrew Chen

DECEMBER 13, 2018

How to port the concept of OKRs — objectives and key results, a personnel management framework originated by legendary Intel CEO Andy Grove — to your personal life from your business (and why you would want to). When it comes to working at a large company, it’s much more cerebral and much more about the heart. Personal life OKRs.

Startups 40

Startups Customer Experience User Testing Product Research 40

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Rahul shared an incredibly simple framework Superhuman uses for understanding their customers. They’ve poured their hearts and souls into building this product. This framework will work. ” Very disappointed.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Intercom, Inc.

DECEMBER 16, 2021

In this book, Andrew provides a practical framework for how companies like Google, Uber, Dropbox, and Tinder use them to break through the competition and reach the holy grail of viral growth. Even Microsoft Office, even the Google Suite Workspace are all different flavors of this. What’s your take?

Reporting Tools 138

Reporting Tools Customer Experience Books Startups 138