Userpilot

JUNE 20, 2023

Want to know how you can use survey analytics to leverage customer feedback data? Survey analytics is the process of interpreting survey responses to get valuable insights. It helps you better understand your customers’ needs and pain points and continually improve your product. The result is increased customer satisfaction and retention.

Data Visualization 96

Data Visualization Analytic Tools Product Research Feedback Software 96

Userpilot

AUGUST 31, 2021

That's where using a release notes template can help you consistently show your users how to get more value out of your product. Using a template for your release notes is important to stay consistent in your communication, so we've put together a template for you to use. What are release notes? Bugs not yet fixed.

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

Userpilot

AUGUST 2, 2023

Mailgun can help you store and customize HTML email templates to test different email designs for performance. With the amount of data companies have available, there is no excuse not to use data-driven email marketing. Not using this approach means you’re leaving your conversions to fate. Don’t overload the customer with emails.

Data Visualization 98

Data Visualization Analytic Tools Customer Experience User Testing 98

Userpilot

JULY 22, 2023

These are the six steps to perform consumer behavior analysis: Segment your audience by data such as the user’s job to be done , goals, challenges, and pain points to find high-value and at-risk customers. Let’s get started! TL;DR Customer behavior is any interaction between a user from the beginning of their customer journey.

Data Visualization 98

Data Visualization User Testing Customer Feedback Analytic Tools 98

Userpilot

JUNE 30, 2022

What is the application of the jobs-to-be-done model in product management ? The product management jobs-to-be-done framework relies on the idea that the customer is ready to spend money on a product only when it helps them complete a particular job. How can you use it to build successful products?

Feedback Software 97

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Userpilot

MAY 30, 2023

We share a user persona template, an example persona, and also helpful tips to follow when creating personas. Work with a persona template or a persona creator (e.g. It should identify their job role, marital status, demographics, etc. Free user persona template from Userpilot. Hubspot) to create a data-backed persona.

Data Visualization 98

Data Visualization Analytic Tools Research Software User Testing 98

Userpilot

AUGUST 14, 2023

In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot. We created six customer satisfaction survey templates for the following purposes: Measure customer satisfaction with your onboarding process. CSAT surveys. CES surveys. PMF questions.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Userpilot

FEBRUARY 15, 2022

Here are a few examples that showcase how a product manager’s job is different compared to a product ops manager: a product manager need data to make informed decisions: the product ops managers collect and analyze user feedback to facilitate the process. If you’re looking for answers to the above, you’re in the right place.

Data Visualization 98

Data Visualization Analytic Tools User Testing Feedback Software 98

The Product Coalition

NOVEMBER 19, 2020

It shouldn’t be a prerequisite for product management jobs either. Because of that, transitioning from any other job can be pretty tricky. He started to look for jobs and has run into a few issues. He started to look for jobs and has run into a few issues. Recently, a connection reached out to me. John doesn’t have that.

Technical Review 157

Technical Review Product Management Product Manager Research Software 157

UX Studio

OCTOBER 4, 2023

The trend also landed in UX writing some time ago, and well, it is definitely here to stay. Let’s dive a little deeper to see how we can benefit from this beautiful friendship between artificial intelligence and UX writing. UX Writing is Essential It is just essential to have good copy in a digital environment. What is UX Writing? What is AI?

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Artificial Inteligence UX Research Software Data Visualization 72

Userpilot

NOVEMBER 22, 2022

Here is how to create customer segments: Use welcome screens to segment new users based on their jobs to be done. Use customer persona templates to build different personas. User segment vs persona: what makes the two different from each other? Track in-app interactions to create behavioral segments. What is a user segment?

User Testing 98

User Testing Research Software Customer Experience Feedback Software 98

Intercom, Inc.

MARCH 9, 2022

We use a specific R&D outcomes metrics template to help us think through and articulate the results we’re aiming for. We iterate, fight for adoption, and keep pushing for maximum impact for our customers and our business. We strive to deliver outcomes as well as outputs to drive real results for our customers.

Data Visualization 152

Data Visualization User Testing Customer Feedback Analytic Tools 152

Userpilot

APRIL 28, 2022

While Pendo’s guides are essentially chained together tooltips, Appcues has a range of templates (although those are reserved for pricier plans). While Pendo’s guides are essentially chained together tooltips, Appcues has a range of templates (although those are reserved for pricier plans). Let’s get started!

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results.

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. In this blog post, we’ll explore a 5-step product validation framework that can help you validate your product ideas and make informed decisions about which ones are worth pursuing.

User Testing 141

User Testing Feedback Software Product Research Research Software 141

Userpilot

OCTOBER 26, 2022

What’s impact mapping? When do you need it and how does it help product managers build better products? If you’re after the answers to these questions, we’ve got you covered! Ready to dive in? Let’s get to it! This is the outcome or change you’re trying to achieve. In SaaS, these are usually the users. Book the demo !

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

Userpilot

JUNE 12, 2023

Marketing survey templates in Userpilot. User persona survey Persona surveys help you identify the needs, pain points , jobs to be done , and behaviors of target users and break them into segments based on shared traits. It can be a tough nut to crack sometimes, but we’ve made it easier in this article.

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

Userpilot

JUNE 12, 2023

You’ll only want to consider the right tools for the job, of course. You’ll only want to consider the right tools for the job, of course. Any savvy product manager should have a rock-solid understanding of goal-oriented user onboarding. Let’s get started. Book a demo to see it in action. Product managers are busy people.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

Userpilot

AUGUST 6, 2023

If you’re after the answers to these questions, you’re in the right place! On top of that, our article: Defines what marketing automation is. Explains why it’s worth investing in. Identifies the areas of marketing that you can automate. Introduces tools that you can use to automate your marketing processes. for every $ invested.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

APRIL 23, 2021

A user persona focuses on the user’s job-to-be-done and how your product helps in achieving that, compared to a buyer persona which looks more in-depth into your customers’ buying behavior. Looking for user persona examples to inspire your research, or (product) marketing strategy? What is a user persona? Source UXPressia.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? Everybody in SaaS knows it’s relatively easy to attract users. The big deal is turning them into paying customers who keep renewing their subscriptions long-term. But look no further! Acquisition marketing focuses on gaining new customers and expanding market share.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

DECEMBER 15, 2022

A template in tools like Miro can help you create the graph. Feature audit template you can use. A template, like the one you can find in Miroverse, will help you conduct your feature audit. What is a feature audit? How does it help product managers and how to carry it out? Such insights can help them avoid feature bloat.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Product Research 98

Userpilot

JANUARY 25, 2021

User persona templates are a shortcut to creating a user persona from scratch for your SaaS business. If you need a template RIGHT now, take a deep breath – you have come to the right place. These questions have a lot to do with Tony Ulwick’s Jobs-To-Be-Done-Framework. So who needs this job to be done the most ?

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Analytic Tools Research Software User Testing Customer Experience 75

Userpilot

NOVEMBER 19, 2022

Examples include showing suitable content and recommendations, personalizing the onboarding flow based on users’ jobs to be done , etc. Curious how effective engagement through segmentation and personalization can contribute to your product growth ? This leads to improved conversions, sales, and retention. What is segmentation?

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Nulab

AUGUST 25, 2021

Once you’ve done this, you’ll have a fuller picture of who you’re up against and where you fit in. In the opening credits to About A Boy , rich London bachelor Will decides that the saying “No man is an island”? written by poet and cleric John Donne? 400 years ago) is complete rubbish and that we should, in fact, embrace independence.

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? It’s a no-brainer that a solid onboarding workflow is crucial to the success of any product-led company. During onboarding, you have the opportunity to make a lasting impression on your customers.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. So what are the best resources to help you get the job done?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

AUGUST 6, 2023

Building an omnichannel experience requires a combination of data collection, channel selection, journey mapping , data centralization, and obtaining the right tools for the job. TL;DR Creating an omnichannel experience comes down to ensuring consistency and integration across all channels that customers use to engage with your business.

Customer Experience 97

Customer Experience User Testing Customer Feedback Feedback Software 97

Userpilot

JANUARY 14, 2023

As customer expectations continue to soar, a solid customer education program helps you stand out from the competition. It provides educational content which leads to increased engagement , conversions, and sales. This article examines what customer education is and why it’s important. What is a customer education program?

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

DECEMBER 21, 2022

Some will share the same demographic traits – or the same jobs to be done. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Key features to look for when shopping around for marketing tools. The best marketing analytics tool for your business needs.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

APRIL 18, 2023

We can all recognize good survey questions when we see them. They’re well crafted to help you gather valuable user feedback. But crafting one can be a real head-scratcher. Where do you begin? What should you (or shouldn’t you) ask? Which question(s) will draw better responses? Let’s begin! Book a demo today to learn more!

Customer Feedback 98

Customer Feedback Data Visualization Product Research User Testing 98

Userpilot

APRIL 6, 2022

Great onboarding experiences start with understanding users and the jobs they require to complete, followed by creating personalized experiences for each user segment. How do you make your first-time user experience (FTUE) so good that people want to keep using your product to meet their needs? You can use checklists to create this effect.

Customer Experience 111

Customer Experience Feedback Software User Testing Customer Feedback 111

Userpilot

NOVEMBER 22, 2022

Then, determine your user personas and their jobs to be done to make sure you’re creating customer training materials that help them achieve their objectives. For example, you don’t want to show advanced segmentation tips to customers who haven’t even done basic segmentation yet.

Education 98

Education User Testing Customer Feedback Customer Experience 98

Userpilot

MARCH 3, 2022

Looking for a product manager CV template? This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job. Getting a PM job in a start-up may be easier than in big companies.

Data Visualization 98

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Userpilot

FEBRUARY 21, 2022

As a SaaS product manager, you need to understand what job your product helps the user achieve. What are the pre-launch and post-launch steps (hint: user onboarding is a part of this)? You’re in the right place if you’re looking for answers to the above questions. The post-launch phase is all about user onboarding.

Research Software 98

Research Software Feedback Software Onboarding KPIs Product launches 98

Userpilot

MARCH 13, 2023

Any savvy SaaS owner or product manager should have a roster of product survey questions to draw from when gathering valuable data. In this article, we’re going to set you up for success with a whopping 20 ideas to draw from and use in your own SaaS. What better way to gather customer feedback ? No two surveys will be the same.

Product Research 98

Product Research Customer Feedback User Testing Customer Experience 98

Userpilot

NOVEMBER 16, 2022

Use an automated survey in your welcome screen to collect data about users’ jobs to be done. Use an automated survey in your welcome screen to collect data about users’ jobs to be done. In this article, we’ll cover: What B2B marketing automation is and how it benefits marketing and sales teams.

Feedback Software 98

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