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Product in Practice: Introducing Opportunity Solution Trees at Texthelp

Product Talk

If you’re joining a new company, you might want to try a new tactic out with your new team. Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting. Another was focused on adopting new ones. One of her first steps?

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Pendo vs Amplitude: Which is the Better Product Analytics Tool?

Userpilot

The funnels feature is available in both of the tools and enables you to see how your users progress across different stages of the user journey. Pendo Dashboard. The data visualization and analysis options in Data Explorer, Dashboards and Reports can feel limited and a bit “canned.” Dashboard in Amplitude.

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The PM’s Guide To Getting Stuff Done: Tackle Your To-Do List in 3 Easy Steps

UserVoice

How to use it: You can create Trello boards for each major project you’re working on, create “cards” representing to-do list items for each project, and track progress by moving the cards between “lists” such as “ideas” “To-Do” “In Progress” and “Done.”. Good Ole’ Google Docs . Step 2: Prioritize & Delegate Tasks.

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Fix My Churn’s Val Geisler on how to supercharge your email onboarding

Intercom, Inc.

On this week’s show, we catch up with email marketing strategist, Val Geisler, as she walks us through some practical emailing tips, her process for onboarding, and why she likens career progression to a spiral staircase. I stole this phrase from my friend Nathalie Lussier. Val Geisler: I’m delighted to be here as well.

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An Honest Review of Pendo Analytics

Userpilot

We previously discussed them in our blog post about Pendo here. If you sign up for a trial with Pendo, you are asked whether you initially want to explore Behavior Analytics , Dashboards, or Guides. You can see that: 30% of users added a new account. 26% of customers went to the Dashboard next, and 16% went to Contacts.

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Customer Success Renewal Playbook for SaaS Companies

Userpilot

A CSM tracks progress by tracking health. Customer success renewal playbook vs. customer success playbook A customer success playbook defines the goals, outcomes, touchpoints, and experiences needed for onboarding new users so they can experience success across the customer journey and reduce churn. Have you released new features?

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Product Marketing vs Marketing: Understanding the Differences

Userpilot

And this blog post will look at both concepts and answer every question you have about them. It also includes positioning, generating demand using a mix of marketing strategies, onboarding new users , driving them to activation , adoption , and retention. Doing this improves their chances of progressing to the next level.