Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. However, as pivotal as it is, it’s frequently harassed by challenges, underscoring the quintessential role of having adept UAT testing tools. The system’s backend also faced problems, including incorrect data sent to insurance companies.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Johanna Rothman

APRIL 4, 2022

When I started to blog in 2003, I used Blogger. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. If you happen to look at the first couple of years of posts for my blog, you'll notice there are no comments. Back in February, Feedly rejected both my blog RSS feeds.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

Userpilot

OCTOBER 8, 2021

We previously discussed them in our blog post about Pendo here. We had a play with some of their tools to save you the trouble of testing them out yourself. You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. Pendo Analytics Feature #2: Funnels.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

The Product Bistro

NOVEMBER 19, 2018

A while back, I read a blog that got me thinking. In the then current generation there are a lot of customers with older systems. Test usability on typical hardware and avoid support bottlenecks[/mks_pullquote]Truisms in the instrument business are that people expect support for a LONG time. Glacially old.

Customer Experience 195

Customer Experience User Experience Software Review User Testing 195

The Product Coalition

FEBRUARY 20, 2023

A lot of startups think they have PMF and try to enter the growth phase prematurely — usually due in part due to VC pressure to grow or simply not having a way to measure and validate how strong your PMF is — which can be disastrous. but nothing around how to measure it. You need to keep earning it and making it stronger.

User Testing 167

User Testing Product Research Product Marketing Customer Feedback 167

Intercom, Inc.

SEPTEMBER 6, 2022

Small changes are easier to build and faster to review, enabling us to deliver value to customers more quickly. It’s important to test changes but there’s only so much that upfront validation will catch. Building within complex systems is challenging. Large changes are hard to understand, and harder to debug.

User Testing 138

User Testing Product Research Customer Feedback Customer Experience 138

UX Planet

JANUARY 11, 2024

This blog delves into the pivotal role of UXD, accompanied by real-world examples, to underscore why checking and elevating your UXD is not just a strategic move — it’s a business imperative. ? A classic example is Amazon’s one-click purchasing system, simplifying the buying process and boosting sales significantly. ?

User Testing 58

User Testing Customer Satisfaction Research Software Product Research 58

Userpilot

JUNE 20, 2022

Running A/B tests and making data-driven decisions is essential if you are passionate about enhancing your customer experience, boosting retention, and increasing revenue. But how do you run successful tests? You can test color changes or even the entire user interface. Don’t confuse usability testing with A/B testing.

User Testing 52

User Testing Product Research Feedback Software Testing 52

The Product Coalition

DECEMBER 27, 2022

This blog will be sharing some of the most informative and interesting development of web3’s favorite NFT marketplace. This is possible due to the credibility of the flexibility of the blockchain technology used. The blog discussed is just the tip of the iceberg. What is the purpose of an NFT marketplace in Web3?

Data Visualization 115

Data Visualization Technical Review Systems Review Software Review 115

The Accidental Product Manager

FEBRUARY 21, 2022

Over at General Motors their plans to ramp up electric-vehicle production in China were set back after the product managers determined that the Chinese-made batteries it intended to use failed to meet its own performance and safety standards during testing. However, due to a series of missteps, they seem to have dropped the ball.

Product Management 121

Product Management Product Manager Technical Review Systems Review 121

Usersnap

FEBRUARY 23, 2022

How is SaaS Product Management the Central Nervous System to Product-Led Growth? Once they’ve converted due to the product-led experience they received, you continue to educate customers on the consistent value provided. How is SaaS Product Management the Central Nervous System to Product-Led Growth? Product Testing ?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Split

MARCH 10, 2023

Design and architecture of a system often plays second fiddle, if it plays at all. And no one in their right mind today would promote the BDUF (big design up front) model as the be-all and end-all of creating a modern, high-performance, highly available and fault tolerant system. It’s important to take your medicine of system design.

Software Review 98

Software Review Systems Review Data Visualization Document 98

Userpilot

JULY 18, 2023

offers 3 plans: Essential – from $39/user/month Pro – from $89/user/month Enterprise – custom pricing G2 review 4.5/5 user/month Enterprise – custom pricing G2 review 4.3/5 Craft.io – for helping product teams create a product strategy Craft.io – for product/software development Aha!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

UX Studio

FEBRUARY 1, 2024

If the answer to any of the above questions is “yes,” take 7 minutes to read our blog post and see what solution we propose to solve these problems in designer-researcher collaboration. For usability tests, we need a well-functioning and proper prototype. These are not always easy to reconcile without coming into conflict.

User Testing 91

User Testing Research Software Product Research Feedback Software 91

UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. While some team members immersed themselves in articles and courses, others extensively tested AI tools within the given timeframe. This blog post is not about AI tools in general but specifically about UX research tools.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

The Product HQ

MAY 10, 2024

The Unknown: Even though machine learning technology has evolved in recent years, it remains a new field with a lot of complexities to test and understand. It also implies added difficulty during the approval phase of product development due to the elevated uncertainty surrounding the products.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

UX Planet

JANUARY 18, 2024

It won’t cost a cent more, but your support keeps the power on and this blog thriving! In fact, I’ll expose the system instructions that enable it to do this, in a section below (seriously, why are even the pro custom GPTs so vulnerable to prompt extraction?) You can generate 10 mins of AI video a week, so roughly 4 short vids.

ChatGPT 84

ChatGPT Feedback Software Customer Experience Customer Feedback 84

Userpilot

SEPTEMBER 2, 2022

Built-in A/B testing for flows you build. Userpilot review on G2. “We It’s part of a larger lineup of Articulate 360 products, including Rise 360, Content Library 360, and Review 360. Articulate 360 reviews on G2. Articulate 360 review on G2. Integrates with LMS systems. Adobe Captivate review on G2.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

JANUARY 16, 2024

Based on Joel Marsh's popular UX Crash Course blog, covers the fundamentals of UX design in 100 concise, easy-to-digest chapters. The book covers a wide range of topics, from user research and interaction design to information architecture and usability testing, making it perfect for absolute beginners with no design background.

User Testing 105

User Testing Books Customer Feedback Customer Experience 105

Modus Create

MARCH 3, 2021

Chapter 4: Composing Systems using Containers. Chapter 11: Scaling and Load Testing Docker Applications. In February of 2018, Modus published a blog post, also named “ Docker for Developers.” Book Outline. Chapter 1: Introduction to Docker. Chapter 2: Using VirtualBox and Docker Containers for Development.

Software Review 98

Software Review Technical Review Development Systems Review 98

Userpilot

JANUARY 8, 2024

You can also implement A/B testing to see what resonates better with your audience. For instance, use educational blog posts for awareness, case studies for consideration, and product demos for decision-making. Aim to get good reviews on platforms like G2, Capterra, and SourceForge. Adobe Illustrator’s rating on G2.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Alchemer Mobile

MARCH 26, 2021

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Stop talking about customer-centricity; turn it into action. Love Dialog. Rating prompts.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

Intercom, Inc.

DECEMBER 10, 2018

Make it easy for users to respond by giving them simple choices, like a numerical rating system, thumbs-up or thumbs-down, or smiling or frowning emoji. Collect positive reviews. You can use in-app prompts to ask for these reviews. As with all notifications, you should run some tests to figure out how often they should be used.

Feedback Software 137

Feedback Software Analytic Tools User Testing Marketing 137

The Product Coalition

APRIL 6, 2020

We ask you to keep calm and to follow the plans you are given diligently. Instead we want to assess and test dozens of ideas quickly and cheaply, and only invest in those that move us in the right direction. In a time of great change our ability to test and churn out high-impact changes at speed is key for survival and success.

Customer Experience 78

Customer Experience Development Team Review Systems Review Workshop 78

Mind the Product

JUNE 27, 2019

The method was to test two groups. The participants were then asked to move to another building to complete the test. This was the real test: would they stop to assist this person or keep on walking? Again, how religious they reported being before the test had no bearing on the outcome. What can we learn from this?

Product Goals 166

Product Goals Data Visualization Reporting Tools Government 166

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. f19N Obtrusive Live Test. This Chrome extension for developers is a sandboxed, extendable Webpage Testing Framework. It allows devs to test all pages on predefined best practices such as SEO or web performance. Link: Hiver. Link: IE Tab.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

ProductPlan

NOVEMBER 10, 2020

Here’s just a few examples: The shopping cart, ordering, and payment-system applications. An inventory management system that syncs the site with current inventory details. We’ve written here at the ProductPlan blog that a product manager doesn’t need to be technical , even to manage technical products like software.

Research Software 92

Research Software Feedback Software Reporting Tools Technical Review 92

Userpilot

MARCH 2, 2022

To grade OKRs, use a scoring system on a scale of 0.0 To implement your OKR strategy, you should follow 5 steps: set vision, choose OKRs, review OKRs progress, create feedback loops, and make reports. You can use a scoring system to measure your OKRs. Review OKRs progress. Review OKRs progress. How to grade OKRs.

Feedback Software 105

Feedback Software Onboarding KPIs Reporting Tools Product Research 105

eG Innovations

MARCH 26, 2021

In an earlier blog post, we had discussed the major challenges that VMware Horizon admins encounter when supporting VMware Horizon-based virtual applications and virtual desktops. Test application/desktop availability and logon performance 24×7. Hence, some form of agent software is required on these systems.

Reporting Tools 105

Reporting Tools Analytic Tools Data Visualization Software Review 105

Userpilot

AUGUST 2, 2023

Perform A/B testing to see which subject lines and messaging improves metrics. Mailgun can help you store and customize HTML email templates to test different email designs for performance. You can also run A/B testing to see what types of subject lines get opened more by your customers. Userpilot has two methods of integration.

Data Visualization 98

Data Visualization Analytic Tools Customer Experience User Testing 98

Userpilot

OCTOBER 4, 2022

Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate. Userzoom – for usability testing. System Usability Scale (SUS). System Usability Scale (SUS). System Usability Scale.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

JULY 5, 2022

In-app surveys , usability and prototype testing , or user interviews and focus groups can help you understand your customers’ requirements. Riskiest Assumption Testing (RAT) and Fake Door Testing are good ways of validating ideas before you commit to developing them. Test assumptions before building.

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

eG Innovations

MARCH 2, 2023

And at 08:15 AM the @MSFT365Status account confirmed the issue was (probably) a wider issue in the underlying Azure networking stack, stating “We’ve identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps. eG Enterprise can be integrated with multiple ITSM systems.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

eG Innovations

AUGUST 23, 2022

Note: The timeline can be adjusted to review different time periods. In this case the system I was monitoring is one of our eG Innovations test systems that is frequently reconfigured and scaled up according to various test cycles and PAYG really is the optimal choice as demonstrated from our own long-term monitoring reports.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

Userpilot

AUGUST 14, 2023

TL;DR Survey bias occurs when feedback deviates due to the influence of a surveyor or respondent leading to inaccurate feedback collection. Survey bias can lead to inaccurate answers, the need to redo costly research, and the deployment of ineffective strategies due to false insights. And we are here to help!

Product Research 93

Product Research Data Visualization User Testing Customer Feedback 93

The Product Coalition

JULY 10, 2020

In other words: If two teams are building a part of an application separately, that system will probably have two components, introducing dependencies and additional communication overhead. Free paper on Conway from HBS: Exploring the Duality between Product and Organizational Architectures: A Test of the “Mirroring” Hypothesis.)

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

Userpilot

OCTOBER 4, 2022

It’s a linear, top-down approach, whereas growth loops are closed-loop systems where the process generates new inputs by design. G2 is a business software and services review platform that relies on user-generated content to grow organically. G2 relies on its user-generated reviews to appear for search terms on Google.

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98