eG Innovations

JULY 2, 2021

For additional information, you might like to read Barry Schiffer’s blog on this functionality [link] or the documentation on Remote Control Actions [link]. What is [eG’s] Standard SLA for technical help required for customer? See this blog “ How to Monitor Citrix Remote PC ” by Barry Schiffer. ManageEngine’s ServiceDesk.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

NOVEMBER 1, 2021

Activation : the moment when the new user experiences the value of your product personally. Is user onboarding important longer-term? This might be true if your product is of life-or-death importance to users, or if your installation is long and technical. The post What is User Onboarding? Onboarding emails.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 98

UX Studio

JANUARY 24, 2024

For designers that […] wish to transition to the field of CX, it helps to be a systems thinker in order to design those complex experiences across multiple touchpoints. But I also advise designers not to oversee the business side of the relationship. The user experience – more focused on interactions.

Research Software 63

Research Software Feedback Software UX User Testing 63

BrainStation Product Management

APRIL 8, 2019

Speak to a Learning Advisor. Product Management is fundamentally a white space role, so the skills you need will depend on what skills you already have and what your company does,” advised Jackie Bavaro, Head of Product Management at Asana. The post How to Hire a Great Product Manager appeared first on BrainStation Blog.

Technical Advisors 40

Technical Advisors Product Management Product Manager Product Research 40

Imaginary Cloud - Design

JANUARY 30, 2020

Nevertheless, very little has been written about the user experience and the design aspects involved in this new way of accessing and visualizing data. One of them is the user's resistance due to the fear of the black box (AI tools that make crucial decisions in an opaque way without explaining the rationale followed).

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

BrainStation Product Management

APRIL 8, 2019

“Product Management is fundamentally a white space role, so the skills you need will depend on what skills you already have and what your company does,” advised Jackie Bavaro, Head of Product Management at Asana. Perhaps you need someone with an uncanny design eye, or razor-sharp technical skills, or deep experience in analytics?

Technical Advisors 67

Technical Advisors Product Management Product Manager Product Research 67

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. If you’re battling with user retention for your SaaS, look no further. The best user retention tools…for you?

Analytic Tools 106

Analytic Tools Feedback Software User Testing Data Visualization 106

Bain Public

MAY 29, 2020

Blaise Transit increases the cost-efficiency and user experience for multi-passenger vehicle fleet operators by optimizing it around their user's needs. After meeting at Techstars Montréal AI Accelerator, we provided them with product leadership consulting as well as coaching and advising services. Blaise Transit.

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

Userpilot

DECEMBER 6, 2021

SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. In this blog, we’ll look at what you should expect from a platform, and give you our honest opinions on what the best customer success tools available right now are. How users feel about what they’re doing (Is it difficult?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

eG Innovations

AUGUST 11, 2022

It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). Customers use Citrix Analytics to get an aggregated view of user experience.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. If you’re battling with user retention for your SaaS, look no further. The best user retention tools…for you? accounts).

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

While there are lots of content out there advising on this subject, I would just like to call out one thing which I believe has helped me time and again: having empathy towards my interviewer. While some encourage you to fake it till you make it, I would advise against it during the interview process. Q: Favorite PM resource or blog?

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

Userpilot

JULY 9, 2021

Challenges of transitioning from a non-technical background. She works with executives worldwide, advising them on product strategy and leadership. He then founded Silicon Valley Product Group in 2002 to help others create successful products through his advising, coaching, speaking, and writing. 5 out of 5. 4 global ratings.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

JULY 13, 2021

An interactive walkthrough is a step-by-step, interactive guide to your product that will ultimately lead your users to activation. That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Usersnap

FEBRUARY 19, 2019

Technical configurations on application and test environment must be done. Crowdtesting is not advisable in these situations. Not having a detailed understanding: Testers must understand the workflow and user experience to successfully crowdtest. Configure functional scenarios and requisite data for executing test cases.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

UX Studio

SEPTEMBER 4, 2019

I also noticed that companies that do pay attention to it have better user experience for their products. And, you know, user experience makes up the whole thing, the whole experience. . They focused too much on their technical side or even visual design, but nothing about the communication. .”

UX 78

UX Customer Experience User Testing Technical Advisors 78

Intercom, Inc.

AUGUST 15, 2018

Darragh: You wrote a blog post recently about the impact of having sponsors during your time at Microsoft. From a user experience perspective, Reddit hadn’t been updated for about eight to 10 years, and it’s well known for being a site that was anchored in the past. Sponsorship vs. mentorship.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day. And I would not advise using this approach if you’re in that 15 to 20 percent range. We were actually close.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103