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Product in Practice: Bringing the Discovery Habits to WebMD

Product Talk

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Do you have a Product in Practice story you’d like to share?

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15 UX Design Books to Help Create User-Centric Products

Userpilot

Whether you're a complete novice out for beginner lessons or a veteran in search of expert-level knowledge, you'll find the right books for you. Based on Joel Marsh's popular UX Crash Course blog, covers the fundamentals of UX design in 100 concise, easy-to-digest chapters. We covered: A general overview of the books.

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Microcopy UX: Tips and Examples for Great UX Writing

Userpilot

That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! Microcopy, on the other hand, uses simple instructional language to guide users and provide them with essential information. Let’s get right to it! For example, run A/B and usability tests.

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UX KPIs In SaaS: 10 Key UX KPIs That Product Managers Should Keep an Eye On

Userpilot

UX KPIs are of two types: behavioral (what your users do) and attitudinal (how your users feel and what they say). Google Analytics – for quantifying user and website data. User experience (UX) involves all aspects of user interactions with your product. Userzoom – for usability testing. Why should you track UX KPIs?

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How to Ace Your Google Behavioral Interview: A Guide

PMLesson's Ace the PM Interview

The Google behavioral interview is one of many you'll have to make it through if you're applying for a Google or Google Cloud job. While behavioral interviews are guaranteed for most tech positions, they're often overlooked in interview prep.

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The Ultimate Guide to Product Data Analytics for PMs

Userpilot

Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. TL;DR Product data analytics is the process of collecting and analyzing product performance and behavioral data at all stages of the journey. Cohort analysis looks for patterns in the behavior of users who signed up at the same time.

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Customer Intelligence in SaaS: How To Collect Customer Intelligence Data and Improve Loyalty?

Userpilot

Conduct user interviews to make customers’ voices heard. This is the raw data about customer behavior collected from any source — external or internal. Customer data can be anything from time on site to survey questions to in-app behavior or the NPS score. Want to learn how to collect and act on customer intelligence data?