Remove the-research-hub-story
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Miro’s Andrey Khusid on the art of distributed teamwork

Intercom, Inc.

Like numerous users, I first became aware of Miro via a consultant and this channel has been really important to their growth story. In fact this is his first podcast appearance, so we were delighted late last year when he agreed to join us in the studio. Andrey and his team are finding out. Miro has made the move from product to platform.

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How to Create the Perfect Product Management Linkedin Profile

Userpilot

Be it a blog post, a podcast, or a presentation, take this opportunity to show that you are a good communicator, writer, and storyteller (all things you will need as a product person – talking to customer, writing user stories, and conveying their needs into product requirements!). Table of Contents.

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How to Become a Product Manager? 3 Tips From PMs + John Fontenot’s Path to Product

Userpilot

We’ve decided to go against the grain and compile a list of tips on how to break into the product management career by experienced PMs + feature the story of John Fontenot – a sales-guy-turned-Project Manager – who is now working on building the first Bootcamp for aspiring PMs – Path2Product.

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Why is The Best Customer Support a nice-to-have Strategy!

Usersnap

In this blog post, I’ll show you numerous steps for providing the best customer support available. From creating a Facebook & Twitter page to establishing a product landing page, to spreading your story on Product Hunt , Reddit or Hacker News. In the old days, customer support was something most companies sucked at.

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SaaS User Onboarding Funnel 101: Map, Analyse, and Improve Your Conversion Rates

Userpilot

In this article, we’re going to dig deep into the world of customer onboarding. We’ll explore what it is, why it matters, and how to craft a customer onboarding process that engages and delights your users every step of the way. We’ll also make sure to look at the best tools for the job. Let’s get started!

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Insights from a Product Manager User Research Interview

Balsamiq

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Read on for our interview.

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6 Great Resources to Learn about Social Selling

Roy Madden

Many of you are using feedly as your main hub to organize your favorite sources, feed yourself with daily reading, and then deciminate the best stories to your customers. Feel free to share your own favorite sources (maybe it’s a blog you write!) But just what is social selling? Is it really becoming more popular?