Userpilot

APRIL 21, 2024

Is WalkMe or Spekit the best tool for interactive user guides? In this post, we’ll discuss exactly that – what the perfect tool for creating interactive user guides should deliver and which will be the best choice for your company’s needs. User guides are crucial to maximizing feature adoption and product usage.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

APRIL 21, 2024

Is UserGuiding or WalkMe the best tool for interactive user guides? In this post, we’ll discuss exactly that – what the perfect tool for creating interactive user guides should deliver and which will be the best choice for your company’s needs. Is there a better in-app onboarding software that would better fit your needs?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

MARCH 27, 2024

TL;DR Secondary navigation refers to UI elements that guide users to additional information that may not be of primary importance but is still necessary for a comprehensive user experience. Primary navigation gives users immediate access to the main sections of a website or application. What is secondary navigation?

Feedback Software 104

Feedback Software Research Software Data Visualization Product Research 104

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Create data-driven product roadmaps.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Reporting Tools 102

Userpilot

MAY 18, 2022

Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback. You can’t measure user satisfaction with Pendo Feedback. The Pendo Feedback module isn’t available for free users.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

JANUARY 26, 2024

TL;DR Product-led content marketing is a strategy that relies on content that shows users how to use the product to deal with their pain points. Product-led content comes in different formats, including videos , case studies , blog posts, research reports, checklists , newsletters , and social media posts.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Userpilot

JANUARY 14, 2023

It also highlights successful customer education programs to guide your customer education strategy. Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it. What is a customer education program?

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

APRIL 10, 2024

The five steps to knowledge base creation include: Identify areas where users need help. Personalize the knowledge base content based on user segment. A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications, or get help with a specific feature.

Feedback Software 93

Feedback Software Analytic Tools Research Software Data Visualization 93

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. Click here to read the blog. Click here to read the blog. This blog post covers the six metrics every Customer Success professional needs to know.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Userpilot

MAY 21, 2023

Nowadays, it’s not enough for SaaS companies to provide their users with the necessary features and services and help them out when they have questions. Create a resource center with different educational resources based on the user’s jobs to be done. An example of a survey to collect user feedback.

Feedback Software 96

Feedback Software User Friction User Testing Customer Experience 96

Userpilot

AUGUST 14, 2023

TL;DR Growth marketing is achieving exponential and sustainable growth by implementing high-impact tactics across the user journey. Boost user activation by using onboarding checklists to help users complete core tasks. Use interactive walkthroughs to guide customers on using key features. What is growth marketing?

Onboarding KPIs 96

Onboarding KPIs Strategy Marketing User Testing 96

Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. A good adoption solution requires an engagement layer for in-app guidance.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MARCH 6, 2024

This helps create user personas. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality. Book the demo!

Analytic Tools 95

Analytic Tools Data Visualization Research Software Onboarding KPIs 95

Userpilot

OCTOBER 20, 2022

Are you looking to increase product adoption levels across your product but unsure how to begin? A user onboarding academy will help you get started on user onboarding and how to build great user onboarding flows. Take advantage of this screen to learn a little more about your user. What is user onboarding?

Onboarding KPIs 97

Onboarding KPIs Customer Experience Data Visualization Certifications 97

Userpilot

APRIL 10, 2023

What is the best method of guiding users through your product; an interactive walkthrough vs a product tour? Both aim to deliver information to a user, but both do this in different ways and in different situations. TL;DR Interactive walkthroughs help users by taking them through a step-by-step guide.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Data Visualization 98

Userpilot

JULY 31, 2023

It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users. Pendo Guides are in-app experiences that you can use to onboard your users and keep them up to date with releases. What is Pendo?

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Userpilot

FEBRUARY 15, 2023

In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. TL;DR Product analytics involves tracking and analyzing the information about user interactions with your product. Well, this depends on your product, how established your SaaS business is, and what kind of insights you need.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Reporting Tools 97

Userpilot

FEBRUARY 28, 2023

Which are the best user adoption strategies for driving growth in SaaS? TL;DR User adoption happens when users learn how to use a product and discover its value. Adoption is essential because it drives customer success and increases engagement. Analyze feature usage to see where adoption is low.

Analytic Tools 94

Analytic Tools Feedback Software User Testing Data Visualization 94

Userpilot

DECEMBER 1, 2021

When working with SaaS products, a constant task you’ll find yourself obsessed with is how to increase user adoption. Let’s assume your tool helps the user easily schedule work meetings. User adoption is how you measure how much of your product the user is regularly using. What is user adoption?

Feedback Software 98

Feedback Software Customer Experience User Testing Onboarding KPIs 98

Userpilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. Pendo Free sounds like an attractive option.

Data Visualization 97

Data Visualization Software Review Analytic Tools Feedback Software 97

Userpilot

AUGUST 15, 2023

In contrast, guided analytics is more structured, allows less customization, and its setup requires technical expertise. Eliminating the need for IT support allows the business user to make data-backed choices more quickly and efficiently. What is the difference between guided analytics and self-service analytics?

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

MAY 3, 2023

We also check out Pendo’s pricing plans and what its users think about it. TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. You start designing Pendo onboarding experiences by setting business and user goals. Analyze your user needs.

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. All that is to help you optimize your user journey and boost product adoption.

Data Visualization 101

Data Visualization Customer Experience Customer Feedback User Testing 101

Userpilot

JUNE 25, 2023

Our guide introduces 23 must-reads, from timeless classics to hot-off-the-press publications that are creating waves in the market. TL;DR Continuous Discovery Habits is a guide for Teresa Torres’ discovery framework. The Lean Product Playbook is a comprehensive guide to lean product development.

Books 95

Books Analytic Tools Data Visualization Product Research 95

Userpilot

JUNE 29, 2023

Knowledge is power and user documentation is necessary for building it. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. What is user documentation? Why is user documentation needed?

Document 94

Document Analytic Tools Feedback Software User Testing 94

Userpilot

MAY 21, 2023

In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. Feature releases make products more useful and valuable for users. Book the demo to see how!

Onboarding KPIs 88

Onboarding KPIs Feedback Software User Testing Product Research 88

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Blogs will give you insight into all aspects of product management in easy-to-digest bites. We recommend the blogs from Userpilot , ProductLed Growth , Product Manager HQ, and The Product Folks.

Analytic Tools 97

Analytic Tools Data Visualization Research Software Feedback Software 97

The Product Coalition

JUNE 30, 2021

In this blog post, I will share the step-by-step guide to building an online marketplace. I hope that with guide the process of development of a marketplace will become clearer for you. This way, you will bring your customers a more personalized user experience. Increase user engagement.

Feedback Software 155

Feedback Software Customer Experience Data Visualization User Testing 155

Userpilot

NOVEMBER 16, 2022

Onboarding users is an extremely tricky exercise. Any savvy product manager will tell you that an effective user adoption strategy template would be a huge asset to crafting onboarding experiences that drive adoption and growth. Adoption : This is a significant phase of the onboarding process. Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

MARCH 27, 2023

How do you increase customer adoption to grow your product ? In this article, we cover the benefits of increasing adoption and the metrics you should be tracking. Plus, learn the proven strategies that help SaaS companies increase their customer adoption rates. Userpilot can help product teams increase customer adoption.

Onboarding KPIs 94

Onboarding KPIs User Testing Customer Experience Customer Feedback 94

Userpilot

JANUARY 29, 2023

TL;DR Product experience involves everything you do within the user journey that shapes users’ perception of your product. To design a successful product experience, you’d need to collect and analyze product data, map customer touchpoints, and collect and review user feedback. What is product experience?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

MARCH 21, 2023

UserGuiding is a reliable platform that helps businesses optimize user onboarding processes with effective guidance solutions. TL;DR UserGuiding is a cloud-based platform specializing in user onboarding solutions with the necessary features to offer personalized onboarding flows and interactive product tours. What is UserGuiding?

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs Software Review 97

Userpilot

NOVEMBER 18, 2021

After you’ve worked on and launched a new product feature, the next step is to get your users to actually use it, right? New feature announcements are a must if you want your users to know what updates or new releases exist within your product. This is crucial as it helps drive them to quicker feature adoption.

Feedback Software 90

Feedback Software Product Research User Testing Customer Experience 90

Userpilot

APRIL 22, 2024

In this article, we break down the concept of the marketing funnel and share examples of practical strategies to give you a better idea of how it helps with user engagement. Try Userpilot and Take Your User Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is funnel marketing? Product webinars.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Product Research 52

Userpilot

JANUARY 16, 2024

The customer onboarding process flow chart is a tool that’s essential for optimizing your activation and adoption efforts. Here are 10 steps to include in your onboarding flow chart: Create a frictionless sign-up page to let the users inside the product as quickly as possible. Userpilot is a complete customer onboarding solution.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 100

Userpilot

DECEMBER 19, 2022

Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. Today’s article is going to discuss the onboarding phases and their importance for product adoption. Customer onboarding is the process of guiding users through your product and showing them how everything works.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

NOVEMBER 16, 2022

This short guide will show you user onboarding strategies that cut to the chase, reduce time to value and lead to retention. Customer onboarding is proactively guiding and nurturing new users through your product. Create product or service adoption programs. Guide your users across the onboarding process.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Customer Feedback 97