Userpilot

APRIL 30, 2024

To measure the value you deliver, create a system of relevant value metrics, like NPS or Customer Lifetime Value (CLV). Increase customer perceived value by collecting user feedback and analyzing user behavior to identify improvement opportunities and guide product development. By tracking the right metrics.

Feedback Software 90

Feedback Software Analytic Tools Product Research Data Visualization 90

Userpilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Analytics dashboards are visualization tools that give you an overview of key metrics. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Dashboard 79

Userpilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. This article shows you the right way to measure those metrics. TL;DR Active users are those that interact with your platform over a given period. What are active users?

Analytic Tools 69

Analytic Tools Onboarding KPIs Customer Experience Customer Feedback 69

The Product Coalition

DECEMBER 11, 2023

Furthermore, AI proves invaluable in the analysis of audience engagement. AI provides critical insights into content performance, enabling strategic planning for impactful and engaging content. Businesses can stay aligned with industry dynamics by analyzing pricing strategies, promotional offerings, and engagement tactics.

Data Visualization 120

Data Visualization Artificial Inteligence Analytic Tools Research Software 120

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. Click here to read the blog. Click here to read the blog. How to Calculate 6 Key Customer Success Metrics. Click here to read the blog.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Userpilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. With ease, you’ll gather, analyze, and share user engagement insights that will reduce churn and drive product growth. If unsure, dig into your engagement data and interact with other teams in your company.

Data Visualization 83

Data Visualization Onboarding KPIs Dashboard User Testing 83

Userpilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users.

Onboarding KPIs 90

Onboarding KPIs Analytic Tools Strategy Customer Experience 90

Userpilot

FEBRUARY 26, 2024

Start building your marketing conversion funnels but creating all product user personas. Next, map out the customer journey stages with all touchpoints , user actions, feelings, and challenges for each persona. For each funnel stage, choose relevant metrics. Want to learn more about funnel analytics in Userpilot?

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Research Software 86

Userpilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. In this article, we will go through analytics and metrics, their examples, and how you can analyze metrics to drive growth for your SaaS business.

Data Visualization 84

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 84

The Product Coalition

MAY 3, 2022

In this blog, I’ll talk about the steps that I as a Product Manager at Youtube would take to do this. Deciding on a specific goal as a success metric Here, I could go for either an engagement metric or a revenue metric. if users like something they will be willing to pay for it. Creators and Consumers.

Reporting Tools 130

Reporting Tools Product Management Product Manager Customer Feedback 130

Userpilot

NOVEMBER 30, 2022

In the article, we’re looking at how to build effective product manager dashboards and the key metrics we may want to populate them with at different stages of the product lifecycle. A product dashboard is a visual tool for real-time tracking of the performance of selected product metrics. Let’s get to it. Book the demo!

Data Visualization 90

Data Visualization Dashboard Analytic Tools Onboarding KPIs 90

Userpilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. Conversion rate measures the percentage of users performing the desired action.

Onboarding KPIs 73

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 73

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience. Engagement.

Research Software 91

Research Software Analytic Tools Feedback Software Product Research 91

The Product Coalition

FEBRUARY 25, 2024

In this blog series, we embark on a comprehensive journey through the evolution of Netflix, tracing its origins, key milestones, and the driving forces behind its remarkable transformation. The company also leveraged data analytics to personalize recommendations and improve the user experience. UX Timeline, back to the past!

Analytic Tools 100

Analytic Tools Entertainment Customer Experience Data Visualization 100

Userpilot

DECEMBER 22, 2022

There’s a saying that in the modern world, ‘data is the new oil’ For any savvy product manager, onboarding metrics are some of the most valuable data you can get your hands on. Critically, user onboarding is not a ‘once and done’ activity. Let’s start by looking at customer engagement.

Onboarding KPIs 88

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 88

Userpilot

JANUARY 14, 2023

Successful SaaS products satisfy user needs and realize organizational business goals. Continuous product discovery is necessary to keep up with the changes in user and market needs. PMs of successful products build features in response to user needs. Understanding user needs is necessary to avoid falling into build traps.

Feedback Software 87

Feedback Software Research Software Product Research User Testing 87

Userpilot

MAY 1, 2024

The definition of ‘community’ may vary, but the underlying principle remains the same: to create a space where users feel connected to the product and each other, fostering a sense of belonging and loyalty towards the brand. They ask questions, provide answers, share experiences, and contribute to user-generated content.

Feedback Software 70

Feedback Software Customer Feedback User Testing Customer Experience 70

Userpilot

NOVEMBER 20, 2023

HubSpot analytics focuses on collecting data on contacts, customers, deals, and revenue, while Google Analytics primarily tracks site traffic metrics like sessions or page views. HubSpot reports track all assets, including your website, blog, emails, and social media. What is HubSpot analytics? Source: HubSpot. Source: HubSpot.

Data Visualization 97

Data Visualization Analytic Tools Reporting Tools Feedback Software 97

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Create data-driven product roadmaps.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Mixpanel

JULY 8, 2022

May uses Mixpanel to better understand how customers use its product and make more informed decisions about its product roadmap, which has resulted in monthly user growth of more than 10 percent and a doubling in user retention. Before Mixpanel, we made decisions based on conversations with users. Mixpanel for Startups.

Data Visualization 110

Data Visualization Dashboard Startups Analytic Tools 110

Userpilot

FEBRUARY 26, 2023

Most SaaS companies know that every touchpoint with users or prospects is a crucial part of the acquisition process. However, not all product marketing teams have mastered the art of digital customer engagement. What is digital customer engagement? What are the benefits of digital customer engagement? More customer data.

Feedback Software 85

Feedback Software Analytic Tools Data Visualization Customer Experience 85

Userpilot

DECEMBER 6, 2021

Looking for product metrics that can offer you better product growth insights ? SaaS product metrics are like a compass for product growth managers, which can guide them where to steer the product. But picking the right metrics is no easy task. So how do you know you’re tracking the right product metrics for your SaaS product?

Onboarding KPIs 94

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 94

Userpilot

JUNE 28, 2021

Is your customer engagement marketing strategy bringing in expected results? As the user experience is becoming increasingly important (even more so than product and pricing for many brands), improving user engagement is crucial. What is customer engagement? What is customer engagement marketing?

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Userpilot

MARCH 30, 2022

Adoption vs engagement metrics: how are they different or are they the same? Product adoption and customer engagement are not the same. Thus, the metrics you use to track adoption and engagement should be different. Your customers must stay engaged with your product so you can earn revenue from your SaaS company.

Onboarding KPIs 84

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 84

Userpilot

FEBRUARY 5, 2023

Do you need some behavioral KPI examples to understand what metrics to track and why? Behavioral key performance indicators (KPIs) can help you understand user experience and measure feature adoption. TL;DR Behavioral KPIs refer to metrics that track and measure customer behavior and engagement with your products or services.

Onboarding KPIs 86

Onboarding KPIs KPI Analytic Tools Feedback Software 86

Userpilot

MARCH 6, 2024

Key metrics to track at each stage. A well-designed product funnel enables teams to evaluate and optimize their marketing strategy for more targeted and personalized customer engagement. There are multiple product and marketing metrics to track at each stage of the funnel. This helps create user personas. Book the demo!

Analytic Tools 79

Analytic Tools Data Visualization Research Software Onboarding KPIs 79

Userpilot

DECEMBER 4, 2023

From your website to the in-product experience, there are countless CRO metrics to track. This article provides 12 of the most important CRO metrics to help you measure growth at every step of the customer journey. For each metric, we explain what it means, why it’s important, and how to measure it. What are CRO metrics?

Onboarding KPIs 71

Onboarding KPIs Feedback Software Analytic Tools Customer Experience 71

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. By understanding how our brains function, we gain a better understanding of our users’ brains as well.

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

OCTOBER 3, 2023

This insight can help you make informed decisions to optimize your user experience. Therefore, you should track the following KPIs: Onboarding completion rate to see if users are experiencing the initial value. Trial-to-paid conversion rate to assess if enough users are finding your product worth it.

Onboarding KPIs 94

Onboarding KPIs Customer Experience User Testing Customer Feedback 94

Userpilot

AUGUST 18, 2021

Why is it important to measure customer engagement in your product? In this article, we'll go over what customer engagement is, why you should measure it and how plus some of the top metrics to track. Customer engagement refers to repeated interactions that users have with your product or brand across their user journey.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Customer Feedback 98

TryMyUI

JULY 20, 2022

User experience is the concept of gauging the satisfaction or frustration of your users while they interact with your product/service. Optimizing the user’s experience throughout their journey is one of the best ways to improve your brand image and secure lasting engagement.

Customer Experience 98

Customer Experience User Experience User Testing KPI 98

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. All that is to help you optimize your user journey and boost product adoption.

Data Visualization 86

Data Visualization Customer Experience Customer Feedback User Testing 86

Userpilot

APRIL 3, 2024

TL;DR A resource center provides tailored content to aid users in problem-solving your product. Essential elements of most resource centers include user documentation , video tutorials , FAQs, a search function, a feedback widget , product updates , and AI tools. Publish your resource library and promote it to users using a tooltip.

Feedback Software 84

Feedback Software Analytic Tools Research Software Data Visualization 84

Mixpanel

JULY 8, 2022

When you open Mixpanel, you may have an overarching idea of the metrics you need to measure. To take the guesswork out of measuring the right metrics, today we released the Company KPIs Dashboard template—nine out-of-the-box, fully customizable reports that make it easy for anyone to measure engagement, retention, and growth metrics.

Data Visualization 131

Data Visualization Dashboard Analytic Tools Reporting Tools 131

Userpilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Monitor user satisfaction by regularly conducting in-app surveys.

User Testing 94

User Testing Customer Experience Customer Feedback Analytic Tools 94

Userpilot

JULY 8, 2021

What are Pirate Metrics? Invented in 2007 by Dave McClure, pirate metrics is a framework that is still used by businesses to measure and optimize customer interaction across their lifecycle. But how does the pirate metrics framework work for SaaS and how can it help drive growth? What is Dave McClure’s pirate metrics?

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Framework 97

Userpilot

JULY 20, 2021

Are you looking for the best tactics to increase user engagement for your SaaS product in-app? That’s brilliant, as when more of your users/customers continue engaging with your product, your customer retention rate will keep improving. Why it is important to track and improve user engagement.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98