Product Talk

NOVEMBER 17, 2021

When a product manager, a designer, and a software engineer work together to decide what to build and they engage directly with customers themselves, we avoid this game of telephone. One of the primary benefits of working in a product trio is we reduce the hand-offs between functional roles. Tweet This. There’s only one problem. Tweet This.

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Product Research User Testing Customer Experience Feedback Software 221

Product Talk

AUGUST 16, 2023

Yes, all of the content we create—whether it’s this blog, the Product Talk Academy courses , the community , or the Continuous Discovery Habits book—focuses on the various facets of continuous discovery. This story is a great example of how anyone can establish and benefit from a weekly interviewing practice, no matter what their role.

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Product Research Weak Development Team User Testing Customer Feedback 166

Product Talk

OCTOBER 19, 2022

What do your customers care about? Often the first instinct is to frame an answer in terms of what your business cares about. When the product team took a step back to evaluate what could be better, they realized they could benefit from introducing continuous discovery habits. You can submit your story here.

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Product Research Customer Experience User Testing Data Visualization 189

The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. What about your product intuition? And thinking better is about finding simple processes that help us work through problems from multiple dimensions and perspectives, allowing us to better choose solutions that fit what matters to us. That’s what maps are?—?a

Feedback Software 170

Feedback Software Data Visualization Research Software User Testing 170

The Product Coalition

FEBRUARY 14, 2023

What is a Metric? What is an Insight? ✅ It is a pattern ✅ It reveals an action that could be taken towards some business goal What are these patterns? ✅ It is a pattern ✅ It reveals an action that could be taken towards some business goal What are these patterns? A metric is a anything you measure.

Data Visualization 140

Data Visualization Customer Feedback KPI Customer Experience 140

Userpilot

OCTOBER 26, 2022

What’s impact mapping? Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery. Impact maps make roadmap management and prioritization easier. What is impact mapping?

Onboarding KPIs 97

Onboarding KPIs Customer Experience Product Research User Testing 97

The Product Coalition

JUNE 13, 2022

Let’s take Google Maps for example. In this blog, I will talk about the steps that I, as a Product Manager at Google would take to improve it. Some of the clarifying questions, in this case, would be - Are we improving the app or the desktop version of Google Maps? Google Maps can help them explore places to go.

Product Management 121

Product Management Product Manager User Testing Customer Feedback 121

Product Talk

OCTOBER 11, 2023

Assumption testing is at the heart of what good continuous discovery teams do week over week. But this should give you an idea of what assumptions look like. What Are Desirability Assumptions? Humans (all of us) don’t know what we’ll buy/use/want in the future, even when we think we do. We could enumerate dozens more.

Feedback Software 274

Feedback Software User Testing Technical Review Product Research 274

CardBoard

AUGUST 7, 2023

Want to get better at writing Agile user stories? User stories are more than just a tool for planning and managing work. But writing effective user stories isn’t as straightforward as it seems. In this guide, we’ll cover the basics: what are Agile user stories, how do you write them, and how to use them effectively.

User Testing 52

User Testing Agile Customer Experience Customer Feedback 52

Userpilot

AUGUST 13, 2023

What’s a feature prioritization matrix and how can product teams leverage it to make better product decisions? And what to do after prioritizing features. There are a number of different prioritization frameworks , like RICE, Story Mapping, Opportunity Scoring, ICE, and the Kano Model.

Data Visualization 94

Data Visualization User Testing Customer Experience Feedback Software 94

Product Talk

NOVEMBER 16, 2022

Ellen will be teaching a January 2023 cohort of Continuous Interviewing and a March 2023 cohort of Opportunity Mapping. What are some of the projects or accomplishments you’re proudest of? But we had interest from the creative people who really wanted to know how it was made, what the secret sauce was. Tweet This.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Userpilot

JANUARY 16, 2024

Create detailed user personas and craft targeted stories for these personas. Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more. You can also use it to craft engaging blog posts, write simplified product documentation, etc. Book a demo today to begin!

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ChatGPT Data Visualization Onboarding KPIs Research Software 96

Userpilot

JUNE 26, 2023

Story mapping helps teams prioritize features in the context of the user journey. What is a feature prioritization framework? Our guide introduces 15 popular prioritization frameworks along with their pros and cons. It also looks into factors that you need to consider when choosing one. Let’s dive in.

Framework 92

Framework Feedback Software Onboarding KPIs User Testing 92

Product Talk

APRIL 8, 2020

What is each person’s role? What does the company do and who are your main customers? What was your team’s approach to product management like before you began working with Teresa? And they get satisfaction out of complaining about it. But that doesn’t always mean that it’s a pain point that’s important or worth solving.

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Product Research User Testing Research Software Data Visualization 264

Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? A heat map is a graphical representation of user activity on your website or application with color-coded values. Scroll maps provide visual representations of how far down the page users scroll. What is a heat map?

Analytic Tools 97

Analytic Tools Data Visualization User Testing Customer Feedback 97

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Blogs will give you insight into all aspects of product management in easy-to-digest bites. We recommend the blogs from Userpilot , ProductLed Growth , Product Manager HQ, and The Product Folks.

Analytic Tools 96

Analytic Tools Data Visualization Research Software Feedback Software 96

The Product Coalition

JUNE 10, 2022

Assumption: I would ask what would you like me to measure? Assumptions: Amazon Fresh is an e-commerce site that allows users to shop for their daily groceries. Customers can access Amazon Fresh through the Amazon.com home page that directs them to the Amazon Fresh shopping catalogue. I would like to consider web experience.

Onboarding KPIs 133

Onboarding KPIs Customer Experience User Friction Product Management 133

Userpilot

OCTOBER 6, 2023

Go through each stage of the funnel and map out the touchpoints that are involved in them. But how can you use it? First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. Consideration stage (MoFu). case studies, alternative pages, etc.). Intent stage (MoFu).

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B2B Analytic Tools Feedback Software Data Visualization 103

Userpilot

MAY 25, 2022

What’s the difference between user journey vs user flow? In UX design , there’s a lot of confusion about what these terms mean—even amongst experienced designers. User flows are used by designers to map out feature functionality and technical requirements when building products. What is a user flow?

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User Testing Customer Experience Customer Feedback Research Software 96

Userpilot

JUNE 21, 2022

See this as an opportunity to take a step back, reassess, and look at what the problems are instead of trying to slap on another shiny thing… that will inevitably leave you in the exact same place you are right now, but with a lot more tech debt and a frustrated team. Feature fallacy trap #2: Not enough focus on your product’s story.

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User Testing Development Research Software Feedback Software 59

Miro

JANUARY 10, 2018

How Scrum masters use Realtimeboard for user story mapping The main steps towards creating value for your customers We have already talked about the value of an ordered Backlog and the way it helps teams understand what to do next. User story mapping is one of the practices that is implemented to prioritize items from […].

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Blog Development 97

The Product Coalition

MARCH 16, 2021

User stories are an important part of product development, which means they’re something that any product manager worth their salt needs to master! User stories might be confused with user personas , as user personas are more commonly known across a variety of disciplines, but they are in fact very different things.

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Userpilot

JUNE 21, 2021

User stories are an Agile technique of defining product functionality and requirements. They focus on telling a story for an action a user will take and what the expectation is when successful. The concept of user stories is widely used, but telling good stories can be quite difficult. What are user stories?

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User Testing Customer Experience Product Research Agile 98

Userpilot

JUNE 29, 2022

Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse. Throughout this article, we will discuss the what, why, and how of storytelling. Stick with the same story.

Feedback Software 97

Feedback Software User Friction User Testing Customer Experience 97

Userpilot

JUNE 8, 2022

What is a critical user journey? If you Google “critical user journey” to find answers to these questions, you’ll come across dozens of user maps, but nothing concrete on how to map a critical user journey. A critical user journey is a UX tool that maps out the key interactions between users and a product.

Customer Feedback 91

Customer Feedback Customer Experience User Testing Analytic Tools 91

Product Management University

JULY 7, 2020

There’s still a huge disconnect between our company value story and the positioning of each product. Give the Market What It Wants! If the product investments across our portfolios, and the positioning of them, can be mapped directly to high-value customer outcomes, what’s left to debate?

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B2B Marketing Product Management Product Manager 165

Userpilot

JULY 8, 2022

If you are wondering what Feature-Driven Development (FDD) is and how it can improve your product management processes, you are in the right place! In the article, we explore what FDD is, the benefits of using it, its stages, and best practices. Features” in FDD are like user stories in other Agile frameworks.

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Feedback Software Analytic Tools User Testing Customer Feedback 97

CardBoard

JANUARY 20, 2022

What does this mean? What’s wrong with too many features? It is nearly impossible to always know what the customer wants without including their voice and feedback in on the journey. It is nearly impossible to always know what the customer wants without including their voice and feedback in on the journey. Time is money.

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Feedback Software User Testing Customer Feedback Customer Experience 52

Userpilot

APRIL 6, 2023

User stories make you focus on solving specific user problems rather than the actual features. Use data from user interviews, task analyses , and customer feedback to inform what goes into the MVP and future development. What is overengineering? What are the greatest PM sins? Book the demo!

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Feedback Software Analytic Tools Research Software User Testing 96

BrainMates

SEPTEMBER 8, 2019

This blog was originally written in 2011 and updated in September 2019. But what exactly is stakeholder management? What are the best tools to manage stakeholders? What is stakeholder management? Stakeholder mapping. Here’s the most useful stakeholder maps that we found. Power mapping tools.

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Data Visualization Weak Development Team Management Management 92

Userpilot

JUNE 3, 2022

We’ll explore what it is, why it matters, and how to craft a customer onboarding process that engages and delights your users every step of the way. It’s important to map and improve your conversion rate because it’s the primary metric that tells you how successful your onboarding process is. Signing up for a trial.

Analytic Tools 95

Analytic Tools Onboarding KPIs Research Software Feedback Software 95

The Product Coalition

OCTOBER 27, 2022

If you asked me what problem cruise control was solving?—?I I would research the hell out of automobile drivers and what they want their car to do for them. I would know what was hot in the market and look for patterns on an affinity map. What About Passengers Of Cars? They buy cars, they drive cars?—?and

User Friction 112

User Friction Product Research User Testing Customer Experience 112

The Product Coalition

SEPTEMBER 29, 2020

Credits: Twitter Engineering Blog The new mechanism was released sometime in 2018. What this means is, if you want to book a car, you select the from-to addresses, click book, and your cab is booked. Where does your product need you the most? Credits: [link] The cost of strengthening the strengths is sometimes, ignoring the weakness.

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User Testing Customer Experience Product Research Differentiation 130

Userpilot

FEBRUARY 3, 2021

Unfortunately, user journey mapping can be a long and arduous process that requires support from all of your stakeholders – meaning multiple meetings and perhaps a workshop ( long sigh ). With the right template and approach, you can map your user journey relatively quickly regardless of your product’s stage.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Research Software 98

Userpilot

FEBRUARY 21, 2023

With Heap's Journeys, you can identify and map all the paths that customers take within the product. What to look for in a product analytics tool? If all of them are essential is another story, though. We also look at Userpilot as an alternative to these two tools. Let's jump right into it! Book the demo!

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

The Product Coalition

OCTOBER 5, 2020

From Product Vision to User Stories to Roadmap Tools In my experience, product roadmaps work best as an extension to the Product Backlog. If you don’t know where you’re going, any (product) road (map) will get you there. Don’t make epics and user stories a part of the product roadmap : A product roadmap is a high-level plan?—?based

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Roadmap Customer Experience Research Software User Testing 120

The Product Coalition

OCTOBER 15, 2019

So what is Product Roadmap? A product roadmap is a tool used by PM’s to communicate the what and the why of a product. A product roadmap is a tool used by PM’s to communicate the what and the why of a product. Here is what you should do next: Validate each of the product ideas using data and insights.

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Roadmap Data Visualization Software Review Technical Review 119