Intercom, Inc.

AUGUST 25, 2020

I just can’t make sense of this dashboard.”. Especially for these bigger understanding gaps, you’ll need to design conceptual frameworks and systems that work for your users. The North Star of conversational design is an intelligent system that’s truly and flexibly responsive to user signals”. Hey, can you help me a sec?”.

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Userpilot

JUNE 2, 2025

78% of users churn in the first week after installation when brands dont have a clear engagement strategy based on regular push notifications. This is where self-hosted systems often fail. What Myntra gets right Myntra, a fashion brand, uses this approach to notify users of exclusive deals and discounts. Then go deeper.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs User Testing 100

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile in-app feedback tools & solutions. This saves companies valuable time and resources.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

DECEMBER 23, 2021

Non-transparent system response Imagine a case: after starting an operation, the system stops responding. However, it doesn’t always mean a frozen system, it may just perform voluminous mathematical calculations, which are so common for fintech apps. Annoying and all-too-familiar, isn’t it? And here’s when UX testing steps in.

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Weak Development Team UX User Testing Technical Review 187

Alchemer Mobile

MAY 19, 2021

mParticle is the customer data platform for brands leading the CX revolution. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. In fact, most brands only hear feedback from about one percent of their customers. Apptentive.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Intercom, Inc.

AUGUST 12, 2020

Up until now, companies have had to choose between two broad schools of support tools: Traditional email-based ticketing systems that prioritize efficiency for the business over the quality of the customer experience. We’ve made it immeasurably better than the experience offered by traditional email-based ticketing systems”.

Data Visualization 249

Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Dashboard 98

Alchemer Mobile

JUNE 4, 2019

Apptimize can help brands create powerful audience segments, identify the cause of conversion funnel drop-offs, and test new features. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

UX Planet

FEBRUARY 5, 2025

Enter Rumi Cosmetiques , a brand that aced the eCommerce game by doing precisely this. Spoiler alert: it worked wonders, demonstrating that when you align your brands digital strategy with your users expectations, you achieve incredible results. Branding also received a fresh coat of paint. Ready to uncover their secrets?

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

AB Tasty

JULY 1, 2025

The Challenge: Keeping Experiments Healthy at Scale For leading brands running over 100 campaigns a year, experimentation is at the heart of digital optimization. Our Solution: Experiment Health Check Experiment Health Check is an automated monitoring system built directly into AB Tasty. What’s Next?

Data Visualization 52

Data Visualization User Testing Reporting Tools Feedback Software 52

Userpilot

MAY 27, 2025

For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. For example: Suppose users are dropping off before finishing their dashboard setup. So you segment by operating system and discover the Android UI has layout inconsistencies. What does that tell you? G2 rating: 4.6/5

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Mind the Product

MAY 15, 2017

While their focus is on students with the College Factual brand, they also have other brands like Ed.ai (for advisors), Educate.ai (for colleges), and BRIGHT HUB (for teachers). You need to start investing in things like systems, automation, feedback loops, and metrics dashboards.

Product Research 124

Product Research User Testing Product Management Product Manager 124

Alchemer Mobile

FEBRUARY 2, 2021

For a consistent brand image, all of your marketing activities should communicate and reinforce this one statement. DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS. Ground yourself—and your app—by putting in place a system for regularly recording your previously identified KPIs.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

UX Planet

MARCH 4, 2025

NPS survey dashboard in UsrGuiding tool. Meet our brand new design. The more time & effort users have to invest in re-learning how to use the new system, the higher the level of frustration willbe. NPS is notoriously known as a metric that businesses rely on to evaluate the current state of things. How NPS is calculated.

Data Visualization 72

Data Visualization UX User Testing Customer Experience 72

UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

Banking 76

Banking Data Visualization Customer Experience Feedback Software 76

Reveal

DECEMBER 30, 2024

Embedded analytics solves these pain points by providing insights directly within your application, allowing sales teams to track performance metrics in their CRM and operations teams to monitor workflows through embedded dashboards. Visualization: Presenting data through intuitive charts, dashboards, or reports.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Reveal

JUNE 24, 2025

Reveal Embedded Analytics Today’s business users expect more than static dashboards or delayed reports. Here is what best-in-class embedded self-service BI should deliver: Simple Dashboard Creation : Drag-and-drop editors your users actually want to use. You are not simply looking for drag-and-drop dashboards.

Embedded Analytics 59

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 59

UX Planet

MAY 1, 2025

By understanding how the brains reward system worksparticularly the role of dopamine in shaping behaviorwe can design financial products that provide immediate, positive reinforcement for good moneyhabits. This is where neuroscience bridges the gap. In fact, sometimes less really is more. Contextual Notifications: Offer timely nudges (e.g.,

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

MARCH 9, 2025

E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. To keep the data manageable, you also need to have a system of data organization in place, such as transcriptions, spreadsheets, qualitative analysis tools, etc. Survey results dashboard in SurveyMonkey.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

APRIL 16, 2025

These solutions fall into three categories: Ticketing and routing systems: collect incoming support requests from email, chat, and other channels, then categorize and assign them to the right team member. Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Reveal

JUNE 27, 2025

It blends into your app, scales with your architecture, and reflects your brand without adding overhead. Reveal transforms BI from a separate system into a product-native experience —with full control over branding, UX, and data delivery at scale. Instead, they match your product’s branding, layout, and interaction model.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

The Product Coalition

MARCH 17, 2021

It ensures a fully customizable white-labeled (No branding/logo by Innorelay) service for a tailor-made platform creation; based on the business scenario or industry nature, a personalized software can be created for any video needs like movies, live sports streaming, web series or spiritual sessions.

Analytic Tools 158

Analytic Tools Reporting Tools Data Visualization User Testing 158

UX Planet

JUNE 19, 2025

Feedback System responses (visual, audio, or tactile) that confirm user actions. Accessibility & Inclusivity Design immersive systems that adapt to every user’s needs. Boundary Awareness Systems Notify users when nearing physical objects. Example: Meta Quest’s Guardian system shows a grid when you approach furniture.

Data Visualization 57

Data Visualization Feedback Software Analytic Tools Research Software 57

Userpilot

MAY 17, 2025

How to map a mobile app user journey User journey mapping isnt guesswork: its a four-step system that turns scattered events into one clear story. Userpilot analytics dashboards can help you add relevant metrics and keep an eye on any changes that may occur. Userpilots Analytics dashboards.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Intercom, Inc.

JUNE 14, 2022

With a CRM system, a single centralized repository contains all information on customers’ and prospective customers’ order histories, their service queries, and their positions in the sales cycle, displayed on user-friendly dashboards. What is customer relationship marketing? . This process is called customer relationship marketing.

Reporting Tools 118

Reporting Tools Feedback Software User Testing Data Visualization 118

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. Customization options: Can you tailor the platform to match your brand identity and specific needs? Analytics dashboard in Userpilot. But how do you track and strengthen these connections?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

APRIL 17, 2025

Segment and target the right mobile users based on traits, device type, and operating system. Step 1: Log in to your Userpilot dashboard and choose a survey template from the library. Ensure your customization aligns with your branding. Personalize surveys according to your users needs Avoid generic, catch-all surveys.

User Testing 99

User Testing Customer Feedback Customer Experience Feedback Software 99

The Product Coalition

DECEMBER 28, 2022

Mobile development requiring only the backend is much cheaper than those connected to external systems. Sometimes, cross-platform development may not even be the best option for software projects including streaming, graphs, and dashboards. New software development: custom software development of brand-new projects.

Research Software 148

Research Software Web Development Web Developers Development 148

Userpilot

JULY 23, 2024

Content Management System Tools that allow users to create and modify digital content on websites without needing specialized technical knowledge. Track product growth metrics with a custom Userpilot dashboard. Dashboards : Google Analytics boasts several dashboards tracking groups of related events and metrics.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

DECEMBER 6, 2022

Marketing Resource Management (MRM) refers to a set of marketing technologies and processes focused on streamlining and centralizing marketing assets, operations, workflows, and information into a single system. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

DECEMBER 31, 2024

You can customize every element so the look and feel align with your brand image. You have the option to customize the search box text and align it with your brands voice and tone. Customize the style to match your brand Userpilot lets you customize the look and feel of both the Resource Center Beacon and widget.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Feedback Software 52

Userpilot

OCTOBER 21, 2022

Looking for customer relationship management examples to inspire your brand? Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. The software allows you to work with multiple social media platforms from one dashboard. What are the 3 types of CRM systems?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JULY 29, 2024

Create custom analytics dashboards to track your key metrics over time. Let’s categorize these data sources based on their origin: First-party data : This data is collected directly by your company such as in-app analytics , customer relationship management systems, email campaigns, social media interactions, and customer surveys.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

UX Planet

JUNE 1, 2025

Over time, it has evolved from a simple set of metrics into a comprehensive system for understanding user behavior at each stage of the product journey PostHog,2023. Case Study:MINDBODY MINDBODY, a leading platform for health and wellness businesses, used funnel analysis on its Activity Dashboard to better understand user engagement patterns.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

The Product Coalition

MAY 3, 2020

As the founder and manager of a personal brand myself, I can’t emphasize the need for these tools enough. This brand is still at a budding stage, but I was literally walking on air during my experience with their 14-day free trial period. Your network of support system?—?A The Pricing Plan?—?Let’s

Research Software 132

Research Software Reporting Tools Startups Customer Experience 132

The Product Coalition

DECEMBER 27, 2022

NFT dashboard/Storefront The NFT dashboard is a display for all the digital assets in the marketplace, open for the users to trade them. A number of the items accessible in the dashboard are the NFT price list, NFT description, NFT Categories, etc. The blog discussed is just the tip of the iceberg.

Data Visualization 147

Data Visualization Technical Review Systems Review Software Review 147