Userpilot

MAY 27, 2025

For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. For example: Suppose users are dropping off before finishing their dashboard setup. Mobile analytics : Track metrics like active users, activation rate, drop-offs, and top screens with customizable dashboards.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Userpilot

OCTOBER 10, 2024

The survey also allows for basic customization, such as branding colors. But it could do better by guiding users directly into their personalized workspace after setup instead of using a general dashboard. ‹ › Airtable onboarding. What can you learn from Airtable?

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Userpilot

APRIL 17, 2025

My best tips for conducting mobile app surveys Now, chances are, if you’re reading this, you’re already deploying mobile surveys. Here are my top tips for creating better mobile app surveys: Ensure a mobile-friendly survey design If you think survey aesthetics don’t matter, you’re wrong.

User Testing 99

User Testing Customer Feedback Customer Experience Feedback Software 99

Userpilot

APRIL 30, 2025

For instance, guiding new users on adopting a crucial feature with a simple checklist while sharing advanced tips with power users. In Userpilot, you can fully customize mobile carousels to match your brand’s personality. Pro tip: Limit carousels to 35 slides to avoid overwhelming users. Segment users in Userpilot.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

OCTOBER 28, 2024

This means using the welcome survey discussed above to learn what users expect from your brand. Gamification involves integrating game mechanics like challenges, rewards, and feedback to boost enthusiasm for your brand. Tip: Use a tooltip to show users where they can find help if needed to avoid any frustration. The result?

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

NOVEMBER 21, 2023

TL;DR Hubspot’s product analytics software provides you with reports and dashboards for tracking your marketing campaigns. Designed primarily as a marketing dashboard, this tool is great for understanding your traffic sources and page performance. Unlock marketing insights with Hubspot’s easy-to-use dashboard.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Userpilot

DECEMBER 22, 2023

When writing microcopy for your UI, use a consistent tone of voice and style to create a sense of reliability and professionalism and to reinforce your branding. Consistent microcopy can also help you reinforce your brand’s personality, build a connection with users, and stand out from competitors. They will churn.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

UX Planet

MAY 1, 2025

Emotional Brand Connection Another surprising insight is the role of emotional bonds in building long-term loyalty and trust (Plassmann, Ramsy & Milosavljevic, 2012). By using minimalistic dashboards or progress trackers, such as Youre 70% toward your debt-free goal, we help reduce anxiety and keep users engaged.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

MARCH 9, 2025

E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Userpilot is one answer, offering data collection and analytics features for quantitative and qualitative data, along with a custom analytics dashboard for visualizing your unique data and responses. Dashboard example in Hotjar.

Research Software 82

Research Software User Testing Analytic Tools Feedback Software 82

Intercom, Inc.

DECEMBER 10, 2021

6 tips for creating a great customer support experience during the holidays. Monitor your most important metrics in one place with our new real-time dashboard. Home furnishing brand Living Spaces uses Intercom to handle 8,000 weekly conversations and maintain a first-response time of under one minute.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Userpilot

MARCH 9, 2023

Actionable tips to reduce customer attrition and increase loyalty Now let’s take a look at the 10 strategies you can apply to decrease customer attrition and improve customer retention and loyalty. Rewarding customers for their efforts makes them feel appreciated and inspires loyalty toward your brand. NPS analytics dashboard.

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98

Intercom, Inc.

FEBRUARY 17, 2022

In this episode, we sat down with Doug to chat about embracing the mojo and creating a brand strategy that connects with the audience and stands out from the crowd. Here are a few key takeaways: You can usually discover the brand’s voice by talking to the passionate, excited, hard-working employees in your company. Short on time?

Marketing 209

Marketing B2B Branding Data Visualization 209

Userpilot

MARCH 25, 2022

Match your brand look and feel. An in-app survey should be a part of your UI — in harmony with the brand look and feel. Upload your logo and font style as well as the primary color for a survey’s background and buttons from your brand book. For example, take a look at how the NPS dashboard looks for NPS surveys.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Product Talk

JANUARY 24, 2024

Tips for success with Craigslist Ultimately, Ellen was able to find enough people to participate in focus groups from her Craigslist post, so she thinks it’s worth investigating as an option. If you’re up for it, I’d love to hear about you, your role and your experiences in working in sustainability. What do you say?

Research Software 307

Research Software Feedback Software User Testing Customer Experience 307

Intercom, Inc.

MARCH 16, 2021

This is costly not just for your team’s bandwidth and budget – but also for your customers’ satisfaction and overall perception of your brand. Here are our tips: Gather valuable conversation data fast. Support metrics on their own are just numbers on a dashboard. 4 powerful proactive support messages to send.

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Outbound 201

Userpilot

FEBRUARY 7, 2023

In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands. With the right use of in-app messaging, brands are able to create a positive customer experience within their product, boost customer success, and increase conversion rates.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

APRIL 16, 2025

Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. When agents and product managers can quickly navigate the dashboard, they spend less time on training and more time resolving issues. 5 No-code editor, various module groups, segmentation, localization, analytics dashboard.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JULY 10, 2024

Customer engagement focuses on active interactions between customers and your brand, while customer experience looks at the overall feelings a customer has throughout their entire journey. Let’s dive in to find out, along with useful metrics to track and tips on implementation as well. Track customer engagement with Userpilot.

Customer Experience 110

Customer Experience User Testing Customer Feedback Data Visualization 110

The Product Coalition

DECEMBER 27, 2022

NFT dashboard/Storefront The NFT dashboard is a display for all the digital assets in the marketplace, open for the users to trade them. A number of the items accessible in the dashboard are the NFT price list, NFT description, NFT Categories, etc. The blog discussed is just the tip of the iceberg.

Data Visualization 147

Data Visualization Technical Review Systems Review Software Review 147

Intercom, Inc.

NOVEMBER 7, 2018

3 tips for building a sales and marketing growth stack. “Fragmented handoffs at any point of the customer experience can seriously dampen a customer’s trust in your brand” So how can your growth stack facilitate seamless handoffs? A suite of tools that creates new business growth. Accelerate speed to lead.

Technical Review 161

Technical Review Data Visualization Research Software Customer Experience 161

Userpilot

MAY 17, 2025

Pro tip: Even if you plan to use AI tools, consider having in-house or human experts who will vet the localized content before shipping to your users. Pro tip: Integrate localization into your product development lifecycle from the start. Pro tip: Localize your store listing and your first-time user experience.

Analytic Tools 65

Analytic Tools Feedback Software Research Software Data Visualization 65

UX Planet

DECEMBER 15, 2023

By Mary Moore, copywriter at Shakuro Icons are the unsung heroes of user interfaces, silently guiding users through their digital journeys, and forging connections between your brand and your audience. Also, you can incorporate Art Deco into your app’s branding elements, such as the logo, splash screen, or banners.

User Testing 105

User Testing Feedback Software Customer Experience Customer Feedback 105

Userpilot

AUGUST 6, 2024

15 creative customer engagement ideas: Personalize the customer experience by tailoring onboarding flows, dashboards, and messaging to specific user personas. Improve brand engagement by leveraging customer testimonials as social proof and to reinforce loyalty. Here are the top 5.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

UX Planet

DECEMBER 6, 2024

Whether youre just starting or looking to refine your existing product, this comprehensive guide will provide you with actionable tips and inspiration to overcome common pitfalls. However, dont pick every nice move: consider your products philosophy, branding, and positioning.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MAY 28, 2025

You can use them to: Providing tips about features users are currently viewing. Pro tip: Keep slideouts short and focused. Userpilot’s mobile analytics dashboard offers real-time data on key performance indicators : Daily and monthly active users ( DAU/MAU ). Mobile slideouts in Userpilot. Session duration. Screen views.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59

Userpilot

MARCH 16, 2023

However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding. UserGuiding’s dashboard. Both Appcues and Chameleon charge more than UserGuiding which can be justified to a certain extent by their additional offerings.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

OCTOBER 3, 2019

? ?. On this week’s show, we catch up with email marketing strategist, Val Geisler, as she walks us through some practical emailing tips, her process for onboarding, and why she likens career progression to a spiral staircase. The number one tip I give when I do email audits is to flip the script: change it from features to benefits.

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Customer sentiment refers to customers’ emotions and attitudes towards your brand, product, or service.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Gainsight

MARCH 31, 2020

Using the Success Snapshots functionality, CSMs can convert data and insight available in Gainsight to company branded PowerPoints (PPTs). For Managers of CS teams, create a dashboard of types of risks and if updates are being made to the risks as per the desired cadence. Keep tabs on important customer news and milestones .

Data Visualization 85

Data Visualization User Testing Customer Experience Customer Feedback 85

Userpilot

JULY 20, 2021

Now let's look at eight of the most effective tips you can implement in your SaaS to increase user engagement in-app: #1 tip to increase user engagement: Make your signup flow frictionless. 2 tip to increase user engagement: Welcome new users and personalize their onboarding. This in turn increases user engagement.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Userpilot

MARCH 29, 2024

Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Use social proof to build brand authority. Repair tips for middle-of-the-funnel leaks: Reduce sign-up form length. Repair tips for bottom-of-the-funnel leaks: Use interactive onboarding to guide new users.

Data Visualization 105

Data Visualization User Testing Analytic Tools Customer Experience 105

Lenny Rachitsky

MARCH 5, 2024

” Rajiv went further and shared a few bonus pro tips that we’ve integrated throughout the post. Product Hunt is a playground for brand awareness, credibility, and social proof among early adopters and tech enthusiasts. A huge thank-you to Leo for sharing his hard-earned wisdom. Delayed access? You’ve lost them.

Startups 132

Startups Feedback Software Onboarding KPIs Customer Experience 132

Indicative

OCTOBER 8, 2020

By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . One of the most impactful steps that your company can take is to create a shared dashboard that connects employees across your organization to a single source of truth.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Usersnap

DECEMBER 20, 2024

In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Quick Tips for Better Release Notes Structure Group by category : Separate updates into features, fixes, and improvements for clarity. Ready to elevate your product communication game?

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

JANUARY 9, 2023

Practical tips and examples of onboarding designed by some top SaaS brands. This is especially true when they’re used during signup to show dashboard screenshots, positioning messages, etc. Asana uses customer data to create personalized dashboards and ease the user journey. SaaS onboarding process.

Customer Experience 98

Customer Experience Analytic Tools Research Software Data Visualization 98

Userpilot

AUGUST 29, 2021

Using Amplitude’s dashboards, you can get a bird’s eye view of all your relevant charts. Amplitude is a Digital Optimization System used by the most highly valued brands and disruptive teams to better understand and personalize their digital products in order to maximize the business value of their product innovation. Email reports.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98