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Retailers. Don’t just collect feedback. Act on it!

Alchemer Mobile

You can download the free e-guide, here ! New AI-powered tools help you uncover the emotion and sentiment behind each piece of feedback PWC research shows that 32% of customers will walk away from a brand they love after just one bad experience, so finding and fixing root causes matters more than ever.

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How retail brands turn disconnected feedback into action

Alchemer Mobile

But here’s the challenge: while brands have gone omnichannel, their feedback strategies often haven’t. Customer expectations are rising, brand loyalty is shrinking, and margins are tighter than ever. The post How retail brands turn disconnected feedback into action appeared first on Alchemer.

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5 steps to transform feedback into action with AI-powered CX

Alchemer Mobile

You can download the free, comprehensive e-guide, here. Marketing Teams For Marketing, open text analysis reveals how customers perceive your brand, product, and services. Whats resonating with our brand, and where should we double down on our efforts? Continue Reading Want to continue reading?

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From Downloads to Loyalty: How to Create a Winning Mobile App Engagement Strategy

Userpilot

According to a 2024 analysis , on average, over 95% of users who download a new mobile Android app abandon it within the first 30 days. Put simply, app downloads are great but insufficient. How do app users interact with it from the moment they download it and beyond? Next, identify key touchpoints (e.g., within those stages.

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The Definitive Guide to Dashboard Design

Great dashboards lead to richer user experiences and significant return on investment (ROI), while poorly designed dashboards distract users, suppress adoption, and can even tarnish your project or brand. Download the Definitive Guide to learn why dashboard design matters, and how to do it well.

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Mergers & Acquisitions in Product Management: How to Navigate Growth & Integration

Productside

Get Your PM Leader First 90 Days template pack Download Now When Integration Feels Like a Circus Day 1 is everything, Brian said. Download our Product Leader First 90 Days template pack to build a consistent product process that absorbs new teams without the headache. People issues come first. Technology and processes?

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Customer satisfaction surveys: Everything you need to know 

Alchemer Mobile

Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. They are also inclined to recommend the brand to others. To read more about this and how you can elevate your CX strategy in the future, download our Quick Guide to Transforming Your CX Strategy with Open Text Analysis!

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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Powering Customer-Centric Experiences with Data

We know that today’s customers prioritize experiences over other aspects of a brand. Customers' expectations for digital interactions are constantly rising, which puts pressure on brands to continuously optimize their digital strategies in order to stay ahead of the competition.

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Embedded Analytics: A Force Multiplier for Business

No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless.

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Going to Market Smarter in the New Economy

Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.” Download the report today to discover more! To succeed, you must change the way you conceive and build new products as a digital business.

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Rightpoint Launches Cadillac's Reimagined In-Vehicle Experience

An early believer in the power of experience, Cadillac looked outside of the automotive industry to reimagine the user experience of the Cadillac brand and redefine what luxury is in a digitally enabled world.

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2021 Community Predictions

Will these unprecedented times expedite the rise of branded communities? Download your free copy today! What does 2021 have in store for the community profession? What can organizations do to ensure their business remains relevant? This year's Community Predictions has all the answers! 7 key trends to expect in 2021.

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Omnichannel is Multichannel 2.0

With omnichannel marketing, brands take a consumer-centric approach in order to achieve consistent messaging across channels for a more-personal, cohesive experience. Download this guide and receive: An interactive flowchart to assess where you are in your omnichannel journey. Multichannel and omnichannel marketing are not the same.