Reveal

DECEMBER 11, 2023

New Toolbar for Enhanced Visualization Control The centerpiece of our 2024 feature lineup is the brand-new toolbar. With it, you will be able to personalize your visualizations to match your brand or preferences and define specific colors for your series to create visually appealing and informative charts. In addition, our 1.6.0

Data Visualization 94

Data Visualization Analytic Tools Customer Feedback Dashboard 94

Alchemer Mobile

APRIL 9, 2020

So, what can these brands do to capture, analyze, and act on these changing customer behaviors? Why are more people leaving reviews? Download the 2020 Mobile App Engagement Benchmark Report. Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Alchemer Mobile

AUGUST 25, 2020

For some brands, they’re moving the mobile app experience out from product and into marketing. Due to rapidly-evolving technology, customers have high expectations for the products they use. ability to read code, write some HTML/CSS, and troubleshoot computer issues), but are not completely proficient.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Roman Pichler

NOVEMBER 1, 2022

A handy tool to create a goal-oriented roadmap is my GO product roadmap , which you can download for free by clicking on the image below. You should therefore review and adapt the roadmap on a regular basis. 2 Roadmap Goals are Features in Disguise. 5 The Roadmap is Not Systematically Connected to the Strategy and Backlog.

Roadmap 313

Roadmap Weak Development Team Customer Experience Reporting Tools 313

Usersnap

MARCH 16, 2023

POM’s focus is on offering a frictionless payment experience in a multi-channel environment: Payment buttons QR codes Text messages Web portals Mobile apps Fintech Payments POM’s payments platform allows billers to integrate payment buttons into invoices sent via email or print unique QR payment codes on paper invoices.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

UX Planet

DECEMBER 19, 2023

I’m at a point in my career, where I’ve been fortunate enough to have shipped quite a few brand new products/applications, and also have been involved in quite a few redesign endeavors, for products that had been either “shelved/backlogged” or been in the market for a considerable amount of time (and in dire need of a full “re-engineering” process).

Feedback Software 88

Feedback Software Analytic Tools User Testing Research Software 88

Intercom, Inc.

NOVEMBER 30, 2021

Download The Ultimate Modern Support Tech Stack guide. “The real value support software offers is in the approach it enables and how it impacts the customer and team experience” But here’s the thing: a toolset is not a strategy. Let’s dive in. The future of support is here. Is your tech stack ready? Analytics: Heap.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

The Product Coalition

NOVEMBER 19, 2020

TL; DR: The Scrum Guide 2020 The Scrum Guide 2020 is available now: Change is coming to make Scrum more accessible and inclusive beyond software development. Learn more about the changes, download the brand new and free Scrum Guide 2020 Reordered to spot patterns quickly, and join the Scrum community discussion.

Software Review 92

Software Review Research Software Download User Testing 92

The Product Coalition

MAY 27, 2020

For example, the code for certain areas of text doesn’t take into consideration the space needed for some languages, meaning more working hours must to go into fixing this. Proofreading can happen on many levels, either in a source file, or in the translation management software. Translatable texts?—?usually

Feedback Software 128

Feedback Software Technical Advisors User Testing Software Review 128

Userpilot

JULY 21, 2022

Many brands have great products but what makes you stand out from the competition is customer experience (CX). Userpilot is a code-free solution that allows you to create in-app guidance and in-app knowledge bases to provide self-support and enhance the customer experience. Did they signup by email to download the guide?

Feedback Software 88

Feedback Software Reporting Tools Customer Experience Data Visualization 88

The Product Coalition

MARCH 25, 2022

There is no surprise that the fintech industry is growing fast and more people are downloading financial apps. Although this term causes a lot of discussions, it isn’t a brand-new notion. Regtech apps Regulatory technology (or Regtech) is software that helps companies stay in compliance with all regulatory and legal statements.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. For SaaS, these B2B insights can encompass data such as: Businesses that are most likely to use your software. Their challenges and pain points.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Research Software 90

The Product Coalition

OCTOBER 30, 2019

App Downloads Worldwide. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. Facebook Login button.

Analytic Tools 83

Analytic Tools Data Visualization Feedback Software User Testing 83

Userpilot

SEPTEMBER 22, 2021

Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. To do that, you need the best engagement tools.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Reporting Tools 92

Usersnap

AUGUST 19, 2019

Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. First, this type of software free you from employing IT folks to develop and manage an intranet or extranet solution. Brand your own intake forms and reporting features.

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

Userpilot

OCTOBER 15, 2021

You should keep best practices, including focusing on one CTA and design consistency and staying on brand, in mind throughout your campaign. Subject lines shouldn't be clickbaity and should be on-brand, personalized, and contextual. Focus on design consistency and stay on brand. What is a product launch email?

Feedback Software 91

Feedback Software Research Software Product launches User Testing 91

The Product Coalition

JUNE 8, 2018

These are typically downloaded through the app stores (App Store, Google Play, etc.) However, as Facebook discovered, “when it comes to platforms like iOS, people expect a fast, reliable experience and our [hybrid] iOS app was falling short,” said Jonathan Dann a Software Engineer at Facebook. iOS vs Android 3.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Modus Create

AUGUST 18, 2021

Today, the vast majority of brand touchpoints are digital. Successful brands understand the importance of each user interaction. And how can you replicate their approach of making each brand interaction customer-centric? And how can you replicate their approach of making each brand interaction customer-centric?

Customer Experience 98

Customer Experience User Testing User Friction Customer Feedback 98

Alchemer Mobile

SEPTEMBER 19, 2019

Today, Apple releases the latest version of its most popular operating system, iOS (as well as the re-branded iPadOS), to hundreds of millions of customers worldwide. The 13th generation of iPhone and iPad software may seem incremental at first, but if you dig deeper there are some notable changes that may impact your app and business.

Technical Review 200

Technical Review Technology Product Marketing Marketing 200

Mironov Consulting

NOVEMBER 15, 2023

  8000 downloads, 2000 trial users!    Since LLMs are built statistically and will always deliver some wrong answers, are we factoring in the human effort to watch for hallucinations and review every recommendation?     All limitations and caveats will be forgotten.  Can we charge for it?”)

Data Visualization 75

Data Visualization Artificial Inteligence Technical Review User Testing 75

Userzoom

MAY 20, 2020

You can download the full webinar below…. If you’re doing remote moderated testing specifically, please spend extra time doing a tech check of the moderator’s and participant’s environment, hardware, software… all of it, together, the night before participants are due to join your scheduled session.

User Testing 120

User Testing Research Software Customer Feedback Technical Review 120

Mixpanel

FEBRUARY 3, 2022

So it’s tempting to think the additional add-on of measuring user events in your code (i.e., What happens next is that your official app launch pulls in more downloads than you ever could have imagined. At the same time, when you review the product analytics, you notice four out of five are using the biggest feature incorrectly.

Analytic Tools 65

Analytic Tools Data Visualization Feedback Software Technical Cofounder 65

Userpilot

NOVEMBER 30, 2021

It’s easy to use and doesn’t require coding skills. Userlane is also a DAP tool, unique due to its employee onboarding functionality. Userpilot is a robust, code-free, and easy-to-use SaaS DAP tool that offers many of the same features as Appcues but for a much lighter price tag. What are the key features of Appcues?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Usersnap

MAY 17, 2023

In this article will review the best tools in 2023 based on their features, usability, pricing, and customer reviews. Main Pros: Intuitive interface In-browser screenshots with no additional downloads Real-time collaboration Main Cons: Limited features in the free version We can’t find more ? Let’s dive in!

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Mind the Product

DECEMBER 13, 2018

He is the co-author of the award-winning book Lean UX and the Harvard Business Review Press book Sense & Respond. During her time at HotelTonight, the company grew exponentially with triple the number of app downloads and five times the amount of revenue growth. Sherif has been in software development for over 15 years.

Analytic Tools 149

Analytic Tools Workshop Data Visualization Government 149

Intercom, Inc.

AUGUST 14, 2018

How can I build a brand for my software company? So you want to build a brand? You’ll need to ensure you have a program in place so that your older articles are periodically being reviewed and optimized. Want to learn more about how to build your brand and sell more products in a non-spammy way?

Events 182

Events Article Blog Technical Review 182

Innovatemap

OCTOBER 15, 2020

Let’s break that down further: Acquisition — how to acquire new prospects Conversion — how to get new prospects to become paying customers Expansion — how to get paying customers to use your software longer and more extensively. Remember when we received CDs in the mail for software products? How can product impact these three areas?

Customer Experience 52

Customer Experience Software Review B2C Download 52

Gainsight

APRIL 13, 2022

When your team pumps more energy into improving the user’s experience, it deflates your marketing and brand outreach needs. That’s because you’re growing your revenue and promoting your brand from inside your existing customer base outward. More customers embrace your brand. And it can be extremely effective marketing.

Customer Experience 52

Customer Experience Software Review Branding Reporting Tools 52

Userpilot

APRIL 21, 2024

build in-app experiences that increase product adoption and retention without coding). For example, that’s when they download the ebook or start the free trial. The product page contains the product description, its advantages, reviews, and related product recommendations. Jobs-to-be-done (e.g. no technical skills).

Research Software 87

Research Software Feedback Software User Testing Reporting Tools 87

Gainsight

AUGUST 24, 2020

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . You can also listen to the recording here or download the presentation here. .

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Intercom, Inc.

JULY 21, 2022

This month, we have passed the three million download mark for the show. Liam Geraghty: That’s one of our most downloaded episodes, so if you haven’t heard it, you do not want to miss that. Liam Geraghty: Now we come to the final part of today’s special 3 million downloads episode. That just blows my mind.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Userpilot

JULY 24, 2023

They fall into a number of categories, the most numerous of them being: Productivity and time-tracking – 608 E-commerce & CRM – 349 Collaboration – 328 Analytics & reporting – 313 IT & Project management – 303 Most of the Zendesk integrations are free to download and install – over 1200 in total.

Embedded Analytics 81

Embedded Analytics Data Visualization Analytic Tools Feedback Software 81

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. Porsche, Audi and Volkswagen coexist in the same automotive market as global brands with unique products as a portfolio within VW Group.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Userpilot

AUGUST 6, 2023

In this guide, we’re going to go over why the omnichannel customer experience is important and how you can build a consistent brand experience across multiple channels to keep customer satisfaction levels as high as possible! Build loyalty. User acquisition. Data-driven decisions.

Customer Experience 79

Customer Experience User Testing Customer Feedback Feedback Software 79

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and UserGuiding compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. You can customize the styling (font, color, opacity, etc) of your product tours and even add in some CSS styling if you want advanced branding. Thinking about whether to go for Chameleon vs Whatfix? Whatfix for user analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52