Alchemer Mobile

SEPTEMBER 19, 2019

Today, Apple releases the latest version of its most popular operating system, iOS (as well as the re-branded iPadOS), to hundreds of millions of customers worldwide. The 13th generation of iPhone and iPad software may seem incremental at first, but if you dig deeper there are some notable changes that may impact your app and business.

Technical Review 200

Technical Review Technology Product Marketing Marketing 200

Alchemer Mobile

AUGUST 25, 2020

In comparison to the growth of the larger job market, the demand for PM roles in the US surpasses the increase in demand for all other roles combined by 5x. The worlds of marketing and product are colliding in new ways as customer experience takes center stage. So, why the growth? When something is broken, they expect an immediate fix.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

UX Planet

DECEMBER 19, 2023

I was thrilled to see the product and the application being leveraged, particularly the builds I had actually worked on (since other builds and subsequent releases have ventured into market of course). I’ve also witnessed the sunsetting of a few solutions and how those situations came about.

Feedback Software 81

Feedback Software Analytic Tools User Testing Research Software 81

Usersnap

MARCH 16, 2023

B2B companies that need help marketing their products or services can partner with B2C online shops. These QR codes direct the client to a payment page, where all payment data are prefilled. QR codes printed on paper direct the client to the payment page without needing to type the address.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Intercom, Inc.

NOVEMBER 30, 2021

It also integrates with other tools in your business’s tech stack so you can work seamlessly with other customer-facing teams – like marketing, sales, and product – to help, delight, and retain customers all from one inbox. Download The Ultimate Modern Support Tech Stack guide. Let’s dive in. The future of support is here.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

The Product Coalition

NOVEMBER 19, 2020

TL; DR: The Scrum Guide 2020 The Scrum Guide 2020 is available now: Change is coming to make Scrum more accessible and inclusive beyond software development. Learn more about the changes, download the brand new and free Scrum Guide 2020 Reordered to spot patterns quickly, and join the Scrum community discussion.

Software Review 93

Software Review Research Software Download User Testing 93

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. For SaaS, these B2B insights can encompass data such as: Businesses that are most likely to use your software. Their challenges and pain points.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Research Software 96

Userpilot

APRIL 21, 2024

Here’s an example of a Userpilot user persona: Role in the company ( Product Marketing Manager ). build in-app experiences that increase product adoption and retention without coding). Others include PPC adverts, social media, or email marketing. Company details (e.g. increase new feature retention).boarding).

Research Software 97

Research Software Feedback Software User Testing Reporting Tools 97

Userpilot

JULY 21, 2022

The SaaS market is competitive, and it’s not enough to have a good product. Many brands have great products but what makes you stand out from the competition is customer experience (CX). In other words, it encompasses the entire experience your customers have with your company, and how it impacts their perception of the brand.

Feedback Software 96

Feedback Software Reporting Tools Customer Experience Data Visualization 96

The Product Coalition

MARCH 25, 2022

There is no surprise that the fintech industry is growing fast and more people are downloading financial apps. In this article, we’ll discuss the current state of the fintech market, the occurring trends for 2022 and beyond, and the number of resources needed for a successful project. What is fintech?

Research Software 119

Research Software Feedback Software Reporting Tools Data Visualization 119

Userpilot

SEPTEMBER 22, 2021

Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. To do that, you need the best engagement tools.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Intercom, Inc.

AUGUST 14, 2018

The first law of content marketing is that publishing is an expensive business. That’s because the second law of content marketing is that crappy content generates crappy business. How can I build a brand for my software company? So you want to build a brand? How to make product improvements.

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Events Article Blog Technical Review 182

The Product Coalition

OCTOBER 30, 2019

App Downloads Worldwide. Image Source It’s always good to be in a growing market. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. They can drastically change your app through analytics, marketing and payment services.

Analytic Tools 85

Analytic Tools Data Visualization Feedback Software User Testing 85

Userpilot

AUGUST 6, 2023

In this guide, we’re going to go over why the omnichannel customer experience is important and how you can build a consistent brand experience across multiple channels to keep customer satisfaction levels as high as possible! Build loyalty. User acquisition. Data-driven decisions.

Customer Experience 89

Customer Experience User Testing Customer Feedback Feedback Software 89

Mironov Consulting

NOVEMBER 15, 2023

  Eye-popping valuations for AI firms are the bright exception to a down venture market.   8000 downloads, 2000 trial users!    Since LLMs are built statistically and will always deliver some wrong answers, are we factoring in the human effort to watch for hallucinations and review every recommendation?  

Data Visualization 76

Data Visualization Artificial Inteligence Technical Review User Testing 76

Mind the Product

DECEMBER 13, 2018

He is the co-author of the award-winning book Lean UX and the Harvard Business Review Press book Sense & Respond. During her time at HotelTonight, the company grew exponentially with triple the number of app downloads and five times the amount of revenue growth. Sherif has been in software development for over 15 years.

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Analytic Tools Workshop Data Visualization Government 150

Usersnap

AUGUST 19, 2019

Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. First, this type of software free you from employing IT folks to develop and manage an intranet or extranet solution. Brand your own intake forms and reporting features.

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

Modus Create

AUGUST 18, 2021

Today, the vast majority of brand touchpoints are digital. Successful brands understand the importance of each user interaction. And how can you replicate their approach of making each brand interaction customer-centric? And how can you replicate their approach of making each brand interaction customer-centric?

Customer Experience 98

Customer Experience User Testing User Friction Customer Feedback 98

Gainsight

APRIL 13, 2022

In traditional sales models, customer acquisition costs were mostly used to decide if the amount of money you were spending on marketing or direct advertising was paying off. There was a time when marketers would spray messages about their product out to anyone who would listen, hoping to hit a few interested leads along the way.

Customer Experience 52

Customer Experience Software Review Branding Reporting Tools 52

Innovatemap

OCTOBER 15, 2020

Sales and marketing have long carried the torch on the marathon journey to revenue for digital and non-digital companies. As digital products continue to take a front seat in both the B2C and B2B markets, some shifts have occurred that are worth looking into by existing revenue leaders and product leaders — such as product-led growth.

Customer Experience 52

Customer Experience Software Review B2C Download 52

Userpilot

NOVEMBER 30, 2021

While it’s a relatively new term to enter the SaaS lexicon, there are already a number of choices on the market. It’s easy to use and doesn’t require coding skills. Userlane is also a DAP tool, unique due to its employee onboarding functionality. Are you on the hunt for the perfect digital adoption platform (DAP)?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Mixpanel

FEBRUARY 3, 2022

So it’s tempting to think the additional add-on of measuring user events in your code (i.e., What happens next is that your official app launch pulls in more downloads than you ever could have imagined. At the same time, when you review the product analytics, you notice four out of five are using the biggest feature incorrectly.

Analytic Tools 64

Analytic Tools Data Visualization Feedback Software Technical Cofounder 64

The Product Coalition

JUNE 8, 2018

These are typically downloaded through the app stores (App Store, Google Play, etc.) However, as Facebook discovered, “when it comes to platforms like iOS, people expect a fast, reliable experience and our [hybrid] iOS app was falling short,” said Jonathan Dann a Software Engineer at Facebook. iOS vs Android 3.

Analytic Tools 61

Analytic Tools Feedback Software Reporting Tools Product Research 61

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa. The market will judge.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Userpilot

JULY 11, 2023

Jonathan McKay’s talk on how big tech brands offer amazing customer service. Best customer experience videos in user onboarding If you work in customer success and product marketing, learning about user onboarding is an essential part of your job. Yves Van Vaerenbergh’s speech about terrible customer service.

Customer Experience 91

Customer Experience Customer Feedback Feedback Software User Testing 91

Userpilot

JULY 24, 2023

They fall into a number of categories, the most numerous of them being: Productivity and time-tracking – 608 E-commerce & CRM – 349 Collaboration – 328 Analytics & reporting – 313 IT & Project management – 303 Most of the Zendesk integrations are free to download and install – over 1200 in total.

Embedded Analytics 91

Embedded Analytics Data Visualization Analytic Tools Feedback Software 91

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. There are no one-size-fits-all tools – don’t trust the reviews! you won’t have the opportunity to use all the sophisticated features a more mid-market tool has to offer. ease of use. You’ll fix it later.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. This month, we have passed the three million download mark for the show. That just blows my mind.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Iteratively Blog

MARCH 15, 2020

Data Elixir is one of the top newsletters in the market sharing the best articles on machine learning, data visualization, analytics, and strategy. It’s one of the ace strategies to market your brand. A large part of the reason is due to the fact that not everything is measurable. Download the ebook. 4 Data Elixir.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and UserGuiding compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

JULY 26, 2022

Such actions include signing up for your company’s newsletter or downloading an ebook. It can also help you determine your marketing campaign and product strategies. This segment also includes users who haven’t experienced your product’s value due to poor customer support or poor onboarding.

Customer Feedback 97

Customer Feedback Customer Experience User Testing Feedback Software 97

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy.

Branding 101

Branding Analytic Tools Feedback Software User Testing 101

Centercode

SEPTEMBER 17, 2019

Your Objective : Identify what your target market needs. Recommended Research Type : Market Research. Market Research is most commonly associated with the early stages of the product life cycle as an aid in developing and testing product concepts. When you have a working software build. What problems could it solve?

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User Testing Customer Feedback Product Research Customer Experience 45

Mixpanel

SEPTEMBER 9, 2020

We just launched the first edition of our Guide to Product Analytics , a book of questions and answers from 25+ product leaders at some of the world’s most successful brands. At Mixpanel, we’re building software — and creating content — for product managers, so we approached the writing of this book with a product mindset.

Analytic Tools 52

Analytic Tools User Testing Product Research Customer Feedback 52

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. You can customize the styling (font, color, opacity, etc) of your product tours and even add in some CSS styling if you want advanced branding. Thinking about whether to go for Chameleon vs Whatfix? Whatfix for user analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

UX Studio: Product Management

SEPTEMBER 16, 2021

Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. .

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Research Software User Testing Analytic Tools Feedback Software 59