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Mergers & Acquisitions in Product Management: How to Navigate Growth & Integration

Productside

From surfacing hidden landmines during due diligence to bringing entire product orgs under one cohesive vision, Brians got the battle scarsand the winsto prove it. Below, well unpack his real-world advice on making acquisitions work, retaining your best people, and aligning tech stacks for a post-merger world that actually innovates.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

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Media Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. “Thanks to the power of mobile, this cutting edge technology is at the fingertips of everyone with a cell phone right now,” Chip Kanne, Head of North America Emerging Sales, Snap. . Data included: Ratings and reviews. Popular phrases.

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Business Services Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

Brands in Business Services had varied experiences in 2021. Brands working in monitoring and security faced hurdles more in-line with regular marketplace patterns. Data included: Ratings and reviews. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Download your copy here. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE.

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QSRs, Food Services, and Restaurants: Mobile Customer Engagement Benchmarks

Alchemer Mobile

As such, employees will feel more and more empowered leveraging technology to deliver better guest experiences and feel more empowered and happy to work in a well-run restaurant,” – Chris Comparato, CEO of Toast. Data included: Ratings and reviews. Download the full 2022 Benchmark Report here. Ratings and reviews.

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Strategy Blocks: An operator’s guide to product strategy

Lenny Rachitsky

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. When this is the case, it’s important for the team to download adjacent teams’ strategies and roadmaps as a key consideration.

Strategy 123
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Product Strategy as a System

Roman Pichler

1] Figure 1: A Product Strategy System You can use the model in Figure 1 to review and improve your current product strategy approach. This might be to generate revenue, achieve a profit margin, reduce cost, increase productivity, or strengthen the brand. Are they properly empowered and adequately qualified?