UX Planet

FEBRUARY 11, 2024

Photo by LUM3N on Unsplash Personalization in user experience is a very productive concept which all designers and builders should take note of. Personalized apps or websites make users feel like the platform just gets them and understands what exactly they need. What is Personalization in User Experience?

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Userpilot

OCTOBER 28, 2024

When it comes to onboarding new users, the best way to incorporate this strategy is through personalization. This means using the welcome survey discussed above to learn what users expect from your brand. Gamification involves integrating game mechanics like challenges, rewards, and feedback to boost enthusiasm for your brand.

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UX Planet

DECEMBER 6, 2024

How do you create an experience that captivates users and enhances their learning journey? Lets discuss why educational app design is essential and what practices you can follow to deliver a smooth experience to your students. Satisfaction leads to positive reviews, recommendations, and increased user retention.

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UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

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Userpilot

FEBRUARY 12, 2023

Every user experience is composed of many microinteraction examples, big and small. In this blog post, we’ll look at some real-world examples of microinteraction use cases and learn how you can implement them into your own designs for better user experiences. With a preloader, you can solve several user problems.

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Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. What is customer education? What is a customer education platform? More loyal customers.

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Roman Pichler

OCTOBER 2, 2018

Whenever you create a brand-new product or make bigger changes to an existing one, you will benefit from creating and validating a new product strategy. This is best done as part of a dedicated product discovery period that also investigates crucial user experience and architecture risks. Timeboxed Strategizing.

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Userpilot

NOVEMBER 22, 2022

With a well-defined customer education strategy. In this article, we’ll cover: What a customer education strategy is and what it includes. The main benefits of creating a customer education program. The seven-step process to create an effective customer education strategy. 6 effective ways to educate customers.

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Userpilot

JANUARY 27, 2022

And this is partially correct: it’s unlikely that your customer will deem a blank screen a particularly meaningful part of their product experience. UX designers should fill empty states with user onboarding hints , demo data , or attractive branding. Inject some brand personality into your user interface design.

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Alchemer Mobile

NOVEMBER 1, 2024

They also present a valuable opportunity to collect user feedback on a range of topics, from brand sentiment to user experience, using mobile app surveys. To further optimize and improve the mobile user experience, tailor questions based on user behavior or app activity.

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Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. In fact, a bad notification user experience can ruin the whole product for the user and even cause churn. Let users have more granular control over your app’s notifications. What are notifications?

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Userpilot

AUGUST 24, 2022

Virtual communities allow users to connect, share ideas and inspire each other. An active community facilitates customer education and even encourages new users to sign up. This will help you realize the best way to help users. This turns them into loyal customers who will act as tireless brand advocates.

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Feedback Software User Testing Customer Experience Customer Feedback 98

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. In fact, most brands only hear feedback from about one percent of their customers.

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Userpilot

DECEMBER 10, 2022

By reducing friction in your user experience, you will improve engagement , drive loyalty and retention, and ultimately boost conversions. In this article, we’ll cover: What is user friction and how it can kill your relationship with customers? How to identify user experience friction. Interaction friction.

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Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

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Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. In fact, most brands only hear feedback from about one percent of their customers.

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UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

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Product Innovation Educators

MARCH 20, 2023

The company’s team of researchers, strategists, and inventors helps organizations reimagine their future and invent new products, services, and brands. Matt has an interesting educational background, with an MBA in Marketing from The Kellogg School of Management. Matt is the founder of Phillips & Co.,

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Userpilot

JANUARY 9, 2023

Practical tips and examples of onboarding designed by some top SaaS brands. An onboarding screen is an introductory screen a user sees when they open a new app for the first time. Onboarding screens typically consist of quick walkthroughs, tooltips, or other UI elements and end with the user taking key steps in the product.

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Userpilot

OCTOBER 10, 2024

Once the user completes verification, they are guided through a short welcome survey that gathers critical information like the user’s role, goals, and company details. The survey also allows for basic customization, such as branding colors. Here are three key lessons: Avoid overloading users with lengthy forms.

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UX Planet

JUNE 20, 2025

This article is for every curious beginner, every senior designer looking ahead, every AI educator, and every founder or VP seeking a competitive edge. You sketch a user flow, and AI auto-generates the underlying code. You define a brand personality, and AI drafts your content, emails, and onboarding. I love talking about UI/UX.

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Alchemer Mobile

JULY 13, 2021

Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. It is a broader, more end-to-end view of user experience, which refers to specific interactions a person has within a product.

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Userpilot

NOVEMBER 7, 2024

moments” : Pinpoint those specific instances where users experience the true value of your product. We’ve gathered five examples from leading brands that are transforming customer experience with their products. Focus on “Aha! moments are crucial for driving engagement and conversions.

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The Product Coalition

JUNE 30, 2021

This way, you will bring your customers a more personalized user experience. The thing is that users will be searching for narrowly defined goods on your e-commerce website. Take a look at the main design principles you should follow for offering an excellent user experience: Make navigation easy.

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Intercom, Inc.

APRIL 23, 2019

User onboarding is the process of introducing new users to your product. It’s a pivotal experience that, if designed well, results in the user becoming an advocate for your brand and sticking around for the long haul. Done poorly, your hard-won user can quickly become a churn statistic. Here’s the proof.

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Userpilot

AUGUST 6, 2024

Create an omnichannel customer engagement strategy to ensure a consistent experience across all touchpoints. Constantly educate customers through product-led content , certification programs, knowledge bases, and webinars. Improve brand engagement by leveraging customer testimonials as social proof and to reinforce loyalty.

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Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Userpilot

SEPTEMBER 19, 2024

Your users experience the same frustration. In this article, we’ll delve into the art of preloader design specifically for SaaS products, showcasing best practices and inspiring examples that keep users informed and entertained. Get ready to level up your UX design and make the user experience more enjoyable!

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Userpilot

NOVEMBER 14, 2022

How does this help with product marketing , and what are some examples of brands that have succeeded with it? Increases interest in your brand and establishes you as an authority. 8 reciprocity marketing examples that were a success: Spotify: Premium free trial to let users experience the product’s value.

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Intercom, Inc.

APRIL 12, 2018

We also cover why Dribbble has remained invite-only, how grassroots events have grown the Dribbble brand, and much more. Dribbble team page for the Intercom Brand Design Studio. One of the investments we’re making is carving out a proper user experience research function in our internal design team.

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Userpilot

APRIL 21, 2023

TL;DR An in-app resource center is a space where users can find educational content and help articles within the application itself. A high-value resource center features a variety of content, including product documentation , product announcements, customer support functions, feedback options , and educational resources.

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The Product Coalition

FEBRUARY 29, 2024

External : Think user experience. Look for LLMs with user-friendly APIs and documentation, like Hugging Face’s Transformers library. Consider user expectations and explore data anonymization techniques for closed-source LLMs. External Engagement Internal : Consider multi-language support if your company operates globally.

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Userpilot

SEPTEMBER 2, 2024

It helps build customer retention and brand loyalty. Provide a fantastic experience through personalization. Create educational content to teach users how to get the most out of your product. Improve customer experience based on the insights from user surveys. Welcome survey created with Userpilot.

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Mind the Product

MARCH 24, 2020

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience. Listen to more on their Facebook page. Suggest a guest.

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Gainsight

DECEMBER 18, 2024

By harnessing the power of AI , companies can create a self-service experience that feels uniquely tailored to each customer. This level of personalization will not only enhance customer satisfaction but also solidify bonds between customers and brands, paving the way for a more engaged and successful customer journey.

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Userpilot

DECEMBER 31, 2024

You can customize every element so the look and feel align with your brand image. Add different types of modules and educational resources Userpilot supports a variety of content formats, including articles, case studies, videos, webinars, and more. Its particularly helpful when you cater to a global user base.

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Userpilot

MAY 27, 2024

Customer perception can make or break your brand reputation. Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Deliver ongoing training : Engage users with educational content like webinars and tutorials.

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Feedback Software User Testing Analytic Tools Customer Feedback 105

UX Planet

MARCH 3, 2025

Key Design Considerations: Personal Branding: Clients hire people, not just work. Clear Call to Action (CTA): Whether the goal is to attract job offers or client work, clear CTAs such as Hire Me or View My Work guide users toward the nextstep. Designers, writers, and freelancers often use these to attract clients and opportunities.

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