Userpilot

OCTOBER 19, 2024

Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. As such, you must tailor your strategies to meet your target customers’ specific needs and expectations. Userpilot review on G2. Userpilot review on G2.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

UX Planet

OCTOBER 28, 2024

Just as the standardisation of brands through corporate brand guidelines once signalled the end of exploration in advertising agencies, the standardisation of user interfaces through unified patterns and design systems now marks a similar trend in digital product design. Designers have designed themselves out of the equation.

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

Userpilot

JUNE 2, 2025

78% of users churn in the first week after installation when brands dont have a clear engagement strategy based on regular push notifications. Instead of wrestling with fragile, error-prone infrastructure, follow our best practices and deploy a push software tool engineered for precision, personalization, and privacy. Lets get started.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs User Testing 100

Userpilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs. Ability to customize each interactive guide to fit your brand and style.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 23, 2025

Product market fit: If user retention is strong and the DAU/MAU ratio is high, it means users frequently engage with your mobile app because it effectively meets their needs. One highly-reviewed option is Userpilot, an all-in-one solution for driving user engagement across channels. What can tracking app engagement metrics tell us?

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. Here are key strategies to mitigate AI security and compliance risks.

Reporting Tools 40

Reporting Tools Artificial Inteligence Research Software Data Visualization 40

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. That’s where customer engagement software comes in. Customization options: Can you tailor the platform to match your brand identity and specific needs? But how do you track and strengthen these connections?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Reveal

FEBRUARY 20, 2025

Without the right Angular dashboard library, your team could be wasting months building and fine-tuning a solution, only to realize that it cant scale or meet your business needs effectively. Some libraries require significant knowledge of internal code structures. Hence, you can customize the dashboard to meet your projects needs.

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

UX Planet

FEBRUARY 5, 2025

Enter Rumi Cosmetiques , a brand that aced the eCommerce game by doing precisely this. Spoiler alert: it worked wonders, demonstrating that when you align your brands digital strategy with your users expectations, you achieve incredible results. Branding also received a fresh coat of paint. Ready to uncover their secrets?

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Review competitor apps for languages supported. Staying competitive may require meeting user expectations for localization. Try it today!

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

JULY 12, 2025

See how Userpilot helps you build targeted in-app experiences that drive activation, adoption, and conversions—no code required. Since sales is a particularly competitive market, Amplemarket’s product team keeps working hard to expand and optimize their product to meet users’ needs. The no-code event tracking was a huge “aha!

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Customer Feedback 66

UX Planet

NOVEMBER 4, 2024

Brand reputational damage   — if you develop a reputation as a company or organisation that doesn’t care about usability, accessibility or inclusion, it could permanently tarnish your brand. Legal issues and financial penalties  — if usability issues could be considered accessibility issues, you might be in breach of regulations.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. Here are some proven strategies: Publish product-led content that showcases the value of your app while meeting the search intent.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Usersnap

DECEMBER 20, 2024

People consume updates differently, so you need to meet them where they arewhether thats inside your app, in their inbox, through your blog, or even on social media. For example, Previously, users had difficulty finding files due to search limitations. Thats why clear distribution is key. What is another word for release notes?

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

UX Planet

OCTOBER 22, 2024

For the sake of this article and for the sake of being succinct, here’s what I’ve observed and learnt from all my years in working in software design and releasing multiple products to market. The first substantial software project I was involved in, was a multi-year endeavor that was already in motion when I joined the team.

Research Software 52

Research Software Analytic Tools Feedback Software Technical Review 52

Centercode

JUNE 27, 2025

QA answers: Does this feature meet requirements? Examples: Are you validating a brand-new user experience? Agree on How Feedback Will Be Reviewed Decide in advance how feedback will be collected, categorized, and acted on. What Beta Testing Is (and How It’s Different from QA) Beta testing is a customer validation activity.

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

UX Planet

JUNE 30, 2025

billion in AI in 2024, making it the second-largest industry for AI spending (after software/IT services at $33 billion and ahead of retail at approximately $25 billion). Together, software, banking and retail account for 38% of the global AI spend. IDC estimates the banking industry will invest about $31.3 Investment Figures The U.S.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

Arkenea

JUNE 27, 2025

Key Takeaways Healthcare SaaS market is expected to increase due to the adoption of technology such as AI, API connections, vertical SaaS, DaaS, PaaS, edge computing, and more. Compliance checklist for developing healthcare SaaS applications reviewing contracts, conducting audits, and setting compliance standards: DICOM, GDPR, SNOMED CT, etc.

Research Software 52

Research Software Feedback Software Analytic Tools Healthcare 52

Userpilot

APRIL 8, 2025

Finally, you combine their feedback with mobile analytics insights to keep refining your product until it meets their expectations. Some will be brand new, others might be veteran power users, and each group has unique perspectives on whats helpful and what isnt. How to collect customer feedback on mobile apps with Userpilot?

Customer Feedback 76

Customer Feedback User Testing Feedback Software Customer Experience 76

Roman Pichler

FEBRUARY 11, 2020

Be Clear on What a Software Platform Is. Different people have suggested different definitions for the term software platform. Let me briefly share mine: I view such a platform as a collection of software assets that are used by several products, as the following picture illustrates. But platforms come with potential drawbacks.

Feedback Software 291

Feedback Software Software Review Technical Review Customer Experience 291

eG Innovations

JUNE 27, 2025

Software Issues Software-related problems stemming from bugs, outdated programs, and misconfigurations in your network systems often lead to packet loss. This could be due to a signal overlap, where many wireless networks operate on the same channels, so data packets are distorted or lost.

Wireless 52

Wireless Data Visualization Software Review Systems Review 52

Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Say that you are working on a new brand-new product.

Weak Development Team 377

Weak Development Team Development Software Review Technical Review 377

Intercom, Inc.

AUGUST 25, 2020

To this end we’ll be broadening our scope in future episodes, to look at the various intersections that a product team meets in a typical SaaS organisation. The democratization of software adoption doesn’t necessarily work at scale. This is the age-old product-meets-marketing challenge. They buy into the vision.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

Roman Pichler

FEBRUARY 14, 2023

These are typically brand-new and young products as well as products that are experiencing a bigger change, for example, to extend their life cycle by addressing a new market segment or by replacing some of the technologies. Using a product goal addresses this issue: You only add an item to the backlog if it helps you meet the goal.

Product Research 384

Product Research Feedback Software Research Software User Testing 384

The Product Coalition

NOVEMBER 23, 2021

Photo by ANIRUDH on Unsplash Amazon owns over 80 different private label brands. Establishing an Amazon brand has multiple advantages over selling other people’s products. Products under 200 reviews. Milos typically uses AMZScout , but you should try on many options to see what meets your needs. Without moving parts.

Branding 158

Branding Data Visualization Analytic Tools Reporting Tools 158

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. Being a brand ambassador. New interviewers should start off with sessions that involve less ambiguity like pairing or reviewing take home tests in order to become familiar with process. Onboarding.

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Alchemer Mobile

FEBRUARY 24, 2022

To get a sense of how customers feel about your brand, you must start by tracking customer sentiment. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Delivering customer love starts with listening to your customers.

User Testing 246

User Testing Customer Feedback Feedback Software Customer Experience 246

Roman Pichler

OCTOBER 6, 2020

For example, generate revenue or meet a profit margin, reduce cost, or develop the brand? Meeting users and customers, at least in form of a video call, not only helps you validate your assumptions and develop new ideas. What makes the product stand out? How will it differ from competing offerings? What are its business goals?

Product Research 296

Product Research Technical Review Feedback Software Research Software 296

Mind the Product

MAY 16, 2019

However, I want to present a different perspective, Testimonial Driven Development (TDD). They will be a regular, returning customer asking for more ( strong brand, recurring revenues ). The books in this marketplace are business-related, especially in the field of product management and software development.

Software Review 177

Software Review Development Research Software User Testing 177

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. Combining the two platforms enables app providers to move with the speed and agility to meet the needs of their customers, while still maintaining the security and control required for regulatory concerns. Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

AUGUST 2, 2024

From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations. Brands should value loyalty because it directly correlates to customer lifetime value and drives growth through word of mouth.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

Alchemer Mobile

APRIL 9, 2020

So, what can these brands do to capture, analyze, and act on these changing customer behaviors? Why are more people leaving reviews? Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. App Ratings and Reviews. Why is sentiment changing?

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

The Product Coalition

FEBRUARY 3, 2022

They want to know how to create a team that works diligently and creatively to serve customers and shareholders better. I managed many remote and hybrid teams for large brands. Reduce meeting overload. Most folks have a love/hate relationship with meetings these days, especially when they happen over Zoom. 1: Culture.

Technical Review 158

Technical Review Software Review Feedback Software Customer Experience 158

The Product Guy

SEPTEMBER 27, 2016

Meet the mentors…. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Signup to be a Mentor Today!

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Intercom, Inc.

JUNE 22, 2021

More than ever, companies are adopting sales tools that allow them to meet their prospects at the right time, leverage sales intelligence to meet them in the right context, and easily integrate with other tools to effortlessly deliver a seamless sales experience. Streamline workflows with better tools (not more tools). billion by 2022.

Reporting Tools 233

Reporting Tools Technical Review Technology Systems Review 233

The Product Guy

OCTOBER 25, 2016

Meet the mentors…. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Signup to be a Mentor Today!

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105