UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Let’s discover the way that leading brands are taking advantage of big data analytics. How leading brands made Big Data a part of their core business 1. But how is it used?

Data Visualization 143

Data Visualization Analytic Tools Reporting Tools User Testing 143

Mind the Product

FEBRUARY 1, 2017

How do you manage return policies within a delivery supply chain that stretches across several countries? For the business set up, it is almost like setting up a brand new company. Tax, legal documents, data privacy, pricing, billing, cancellation policies and recruitment will all vary from country to country.

Technical Review 70

Technical Review Systems Review Software Review Research Software 70

Intercom, Inc.

APRIL 9, 2025

You have your own voice, your own processes, and your own internal policies. Define Fins communication style Make sure every reply sounds like it came from your team: on-brand, clear, and high-quality. Protect against fraud: If a customer reports a fraudulent transaction, route the conversation to a human agent for immediate review.

Reporting Tools 104

Reporting Tools Customer Experience Data Visualization Technical Review 104

Userpilot

FEBRUARY 15, 2023

Resource center offering self-service support for your users (easy to customize to match your branding and different help guides, like video, in-app flows triggers, chat, feedback). Userpilot review on G2. Another glowing review: The product is incredibly versatile. Another Userpilot review on G2. Pendo review on G2.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

UX Studio

MAY 30, 2023

As a brand or company, design plays a fundamental role in building trust. Additionally, society is paying more attention to a brand’s reputation. Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. Mobile payment systems are a good example of this.

UX 97

UX Reporting Tools Data Visualization Research Software 97

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers® Insurance serves more than 10 million households with more than 19 million policies in all 50 states. To do so, they let Alpha’s research help direct the design of their new fully digital insurance policy and brand. “We

User Testing 85

User Testing Research Software Product Research Feedback Software 85

Intercom, Inc.

DECEMBER 21, 2021

In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens. “There’s so much knowledge in notes from customer success, quarterly business reviews, and conversations.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. In the past ten years, we partnered with rising startups and established brands like HBO, Netflix, the United Nations World Food Programme, and Google, to name a few. There are dozens of web design firms in Sacramento. Web Sauce Studio.

Research Software 78

Research Software User Testing Technical Review Product Research 78

The Product Coalition

JUNE 17, 2018

Product Managers focus on how best to collect and exploit user data before creating a system to protect user privacy or write a privacy policy. Good UX and product practice means making privacy policies accessible, and this is what the GDPR now makes legally binding. Amidst all this, privacy is often an afterthought.

User Testing 60

User Testing Customer Experience Customer Feedback Analytic Tools 60

Mironov Consulting

APRIL 7, 2018

We all know that a broad sampling of direct users is important, but somehow not as important (or as urgent) as other product tasks at hand: account escalations, rearranged priorities, stories/epics/features, technical spec reviews, launch meetings, budget battles, roadmap presentations, retrospectives, pizza for the team. ” Fair enough.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

Intercom, Inc.

DECEMBER 28, 2022

Niamh O’Connor , Brand Editor. For instance, our systems dynamically scale to serve about 50,000 web requests per second at peak, 26,000 background jobs per second, and 11,000 public API requests per second – demonstrating our ability to continuously scale to meet the requirements of modern enterprises.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

MAY 6, 2024

Sentiment data reveals how customers feel towards the product or brand, guiding satisfaction efforts. Customer sentiment data Sentiment data reveals how customers feel about a product, service, or brand. I can’t access my insurance policy details from Chrome. It also helps you better support your customers.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. However, we have also developed a remote policy that helps us effectively collaborate with clients worldwide. We love meeting and working with our clients in person. What to choose?

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

freshtrax

NOVEMBER 9, 2023

Although the amount of investment in startups has begun to decrease in 2023 due to the declining macro environment, a large amount of funding was raised between 2021 and 2022. Persefoni has raised $100 million and is currently working on R&D to develop a more precise carbon accounting system. Written by Takaaki Sako

Technical Review 59

Technical Review Startups Data Visualization Systems Review 59

Modus Create

JUNE 7, 2022

Competitors with agile, modern platforms can gain a market advantage by offering capabilities that are too cost-prohibitive or technically complex for aging systems to implement. A performance bottleneck in a single area necessitates complex refactoring or the acquisition of additional infrastructure to bolster the entire system.

Enterprise 75

Enterprise Technical Review Customer Experience Software Review 75

Arkenea

DECEMBER 8, 2024

FHIR RESTful API is designed to retrieve only the desired electronic data from the system, rather than returning an entire bundle of ePHI. These are significant reasons that stop developers from designing a more efficient healthcare API system to tackle challenges. Healthcare systems are complex.

Analytic Tools 52

Analytic Tools Research Software Healthcare Reporting Tools 52

The Product Coalition

JUNE 25, 2019

After a short period of time, he introduced a similar policy to the one above. Exploring Agility in Distributed Information Systems Development Teams: An Interpretive Study in an Offshoring Context. Summary Most studies I reviewed showed that there are hurdles to remote/distributed teams. Information Systems Research.

Weak Development Team 101

Weak Development Team Research Software Customer Experience Leadership 101

Gainsight

SEPTEMBER 3, 2021

When they get frustrated, they follow the process with diligence which now becomes robotic and non-personal. Whether it’s due to how and where the data is stored, how data is captured and loaded into your systems, how it’s always been done a certain way. We are the face of the company brand in many cases. .

Systems Review 45

Systems Review Software Review Data Visualization Analytic Tools 45

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. To do so, they let Alpha’s research help direct the design of their new fully digital insurance policy and brand. “We

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. To do so, they let Alpha’s research help direct the design of their new fully digital insurance policy and brand. “We

User Testing 52

User Testing Product Research Research Software Feedback Software 52

freshtrax

SEPTEMBER 24, 2019

However, our customer base has expanded from mobile-first companies to more traditional, national brands as mobile becomes essential to every company’s marketing strategy. We have an open-door policy and invite all employees to talk to management directly if they have any questions or concerns.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

eG Innovations

JANUARY 28, 2022

10 White labeling the monitoring service and displaying the MSP’s brand. Each tenant (customer) is assigned a unique user ID in eG Enterprise and any applications, devices, systems, etc. When a customer’s user logs in, they are only able to view the health of the applications and systems monitored in their profile.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Enterprise 59

eG Innovations

JANUARY 31, 2020

Poor application performance results in a loss in business productivity, which in turn has a direct impact on revenues, affects customer satisfaction and tarnishes brand reputation. Access Policy Manager. Storage Systems. Read: Review of eG Enterprise Version 7 by George Spiers ». Network Devices. Other IT Platforms.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Feedback Software 59

BrainMates

DECEMBER 7, 2021

One thing became clear, whatever the reason it is systemic, significant, and unsustainable. Whether for or against the policy, one question, however, remains, how large of an organisation do you need to be to absorb the time cost of developing junior members fresh out of university? How to create a culture that retains.

Software Review 52

Software Review Technical Review Systems Review Customer Experience 52

Userpilot

JUNE 27, 2023

Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. Spekit prides itself on the robustness of its internal database system. Let’s have a look at both below!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. Ability to customize each interactive guide to fit your brand and style. If you check the product review sites, most people like using UserGuiding.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

freshtrax

JUNE 28, 2022

It is often difficult to differentiate between apps at a glance due to their large, bold headlines in rounded sans serif typefaces and minimal black-and-white interfaces with lots of negative space. Therefore, Twitter’s UX design policy is that it is OK to have the feature imitated by other apps or services.

UX 52

UX Research Software Customer Experience User Testing 52

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. Spekit prides itself on the robustness of its internal database system. Due to this, you might find it limited when it comes to targeting in-app experiences unless you also pay for other product adoption tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. Customize the design of the surveys with CSS and make sure they are aligned with your brand colors and style.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 18, 2023

While review sites offer some insights, they often lack in-depth comparisons. You can customize the styling (font, color, opacity, etc) of your product tours and even add in some CSS styling if you want advanced branding. Spekit prides itself on the robustness of its internal database system.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Ability to customize each interactive guide to fit your brand and style. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Utilize survey templates out of the box, customize them to match your brand and UI, and trigger them contextually. Is Pendo or Spekit the best tool for customer feedback? Then there’s also the price that needs to match your budget.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Ability to customize each interactive guide to fit your brand and style. You can find more reviews on G2 or Capterra. Spekit prides itself on the robustness of its internal database system. You can find more reviews on G2 or Capterra.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You can use survey templates out of the box, customize them to fit your brand and UI, and trigger them contextually using segmentation. Customize the surveys so they are aligned with your brand and match the interface of your app.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You can use survey templates out of the box, customize them to fit your brand and UI, and trigger them contextually using segmentation. Customize the surveys so they are aligned with your brand and match the interface of your app.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

UX Studio

NOVEMBER 27, 2018

They mentioned the particular gruesomeness of the pdf-only policy when showcasing complex case studies. We have some luck due to our user access and research in-house. They can make purchase and brand loyalty decisions based on highly specific preferences. They answered that they wished platforms gave them more flexibility.

User Testing 45

User Testing Research Software Feedback Software Customer Experience 45